Sahar Mahmoud El Sayed
Cairo,Egypt
Summary
Proficient in Microsoft Office, fast typing, CRM, and SAP, demonstrating strong organizational and technical skills. Adept at streamlining processes and enhancing productivity through effective use of software tools. Committed to leveraging expertise in administrative functions to support business operations and drive efficiency.
Organized and proactive, bringing exceptional problem-solving and communication skills, combined with proficiency in office software and administrative tasks. Adept in coordinating schedules and managing documentation to support team efficiency. Committed to contributing to organizational success in this role.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Senior Administrative Assistant & CRM
Medval healthcare
Cairo, Egypt
04.2020 - 04.2025
- Create file for each Customers with Invoices and follow up with our customers for ensure timely delivery.
- Handle Complaints with our Customers professionally Via phone or E-mails.
- Support with our Sales Team for orders updates.
- Create quotation price and provide it to customers and follow up with Customer till receive PO.
- Stock review for all Sales Team.
- Make Customer Coding on system with all data.
- Consolidated Reports of PM and enter it on CRM & SAP system.
- Responsible for Maintenance Contracts and visits file for Customers with number of visits on monthly basis.
- Responsible for issuance Maintenance and spare parts invoices.
- Working on UPA system for governmental Companies.
Sales Coordinator Assistant
Ghalioungui Trading
Cairo, Egypt
11.2016 - 03.2020
- Create quotation price and provide it to customers and follow up with Customer till receive PO.
- Transfer Stock to Sales Team on system.
- Issuance requests for Cash disbursement for Sales Department.
- Create file for each Customers with Invoices which delivered to Finance Department.
- Receive all PO which send to Company and filter it.
Administrative Assistant
First micro finance foundation bank
Egypt
06.2014 - 10.2016
Customer Service Representative
Alex Bank
Egypt
07.2013 - 05.2014
Retail Sales
Vodafone
Egypt
03.2012 - 04.2014
Education
Bachelor of Commerce - Accounting Department
Ain Shams University
Cairo, Cairo Governorate 09.2009 - 06.2013
ICDL Course - undefined
Ain Shams University
07.2012 - 09.2012
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Offshore Shukheir Oil Company
06.2009 - 06.2011
Skills
- Microsoft Office
- Fast typing
- CRM
- SAP
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Personal Information
- Place of birth: Cairo
- Date of birth: 04/14/91
- Gender: Female
- Nationality: Egyptian
- Marital status: Married
Timeline
Senior Administrative Assistant & CRM
Medval healthcare
04.2020 - 04.2025
Sales Coordinator Assistant
Ghalioungui Trading
11.2016 - 03.2020
Administrative Assistant
First micro finance foundation bank
06.2014 - 10.2016
Customer Service Representative
Alex Bank
07.2013 - 05.2014
ICDL Course - undefined
Ain Shams University
07.2012 - 09.2012
Retail Sales
Vodafone
03.2012 - 04.2014
Bachelor of Commerce - Accounting Department
Ain Shams University
09.2009 - 06.2013
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Offshore Shukheir Oil Company
06.2009 - 06.2011
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