Proven ability to deliver high-quality healthcare services to patients. Plan and implement processes to improve patient care management.
Experienced Infection Preventionist knowledgeable about strategies for preventing problems , hardworking and dedicated to protecting patients and personnel from serious infections. Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable nursing home operations. Familiar with employee motivation and retention strategies, resident relations and accreditation requirements.
Work History
Digital Marketing Manager
Freelancer
03.2018 - Current
Administered marketing calendar and posted new content to coincide with new product and service releases.
Increased customer engagement through social media.
Proactively engaged with clients by phone, email and in-person, which helped established long-term, lucrative relationships.
Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
Evaluated monthly performance statistics and used data to inform future strategies.
Created social media content with consistent content and tone.
Analyzed and reported social media and online marketing campaign results.
Discussed SEO needs and optimized strategies for short- and long-term campaigns.
Created wide range of digital assets such as rich media online ads and micro websites.
Optimized social media channels and web pages to improve SEO and usability.
Helped clients develop website portals and social media pages to promote businesses.
SEO/SEM
Created content strategies for digital media.
Produced and submitted weekly reports outlining progress against KPI objectives.
Clinic Manager
AlAmal Specialised clinics
Alexandria
11.2020 - Current
Developed policies and procedures for effective clinics management.
Created customized care plans, working with clinics staff and families to assess and meet individual needs.
Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
Increased patient satisfaction scores within 6 months
Created customized care plans, working with clinics staff and families to assess and meet individual needs.
Assists with the day to day activities of the Infection Control .
Provided support and performed regular reviews for client intake , registration and scheduling functions.
Set clear policies to improve success of infection control measures in all departments.
Developed and improved infection control procedures.
Maintained records of procedures, infections and outcomes.
Educated staff about importance of using measures to prevent from COVID-19
Collected and organized data for weekly case summaries.
Maintained data, reporting and quality assurance standards throughout investigations.
Implemented care plans for patient treatment after assessing physician medical regimens.
Clinic Manager
Wellness gate clinic (Part Time )
Damanhour
10.2020 - 05.2021
Following human resources guidelines for recruiting, hiring, orientation , managing performance , and participation in workplace activities and services
Evaluating performance and competency to perform job duties within prescribed timeframes
Work with management to develop budgets and marketing strategies and implement any new business plans or growth strategies
Create an environment that produces efficient and effective work procedures
Supervised all Medical Secretarial staff to ensure timely and accurate appointments , labs and follow up and medical needs of each individual.
Scheduled all daytime and nighttime staff, scheduled office staff .
Submit infection control data/analysis reports to the Medical Performance Improvement Committee Staff and Board of Advisors
Collected and organized data for weekly case summaries.
Education
Bachelor Degree in Oral And Dental Surgery
Pharos University of Alexandria
Alexandria / Egypt
01.2013 - 02.2019
MBA -
Swiss School of Management
03.2021 - Current
Skills
Clinical management
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Timeline
MBA -
Swiss School of Management
03.2021 - Current
Clinic Manager
AlAmal Specialised clinics
11.2020 - Current
Clinic Manager
Wellness gate clinic (Part Time )
10.2020 - 05.2021
Digital Marketing Manager
Freelancer
03.2018 - Current
Bachelor Degree in Oral And Dental Surgery
Pharos University of Alexandria
01.2013 - 02.2019
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