Saleh Fadl
IT Specialist
Nasr City,C
Summary
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.
Overview
3
3
years of professional experience
1
1
Language
Work History
CVM
Vodafone
Cairo
08.2019 - 08.2020
- Increased customer satisfaction by resolving product or service issues.
- Exceeded goals through effective task prioritization and great work ethic.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Date Entry Clerk
Platinum Gym
Cairo
01.2017 - 01.2019
- Corrected and modified inaccurate files and records.
- Entered data into appropriate fields, databases, records and files.
- Viewed and verified confidential or private information, maintaining corporate practices to keep data safe.
Education
Bachelor of Science - Management Information Systems
New Cairo Academy
MCSA 2016
Yat Learning
MCSA 2019
Yat Learning
CCNA
Linkedin Learning
Azure Administrator Associate
Microsoft Learning
Skills
VMware Administrator
Hardware Technician
Technical Support Representative
User Support Specialist
Information tracking
System Administrator
Networking issues
Timeline
CVM
Vodafone
08.2019 - 08.2020
Date Entry Clerk
Platinum Gym
01.2017 - 01.2019
Bachelor of Science - Management Information Systems
New Cairo Academy
MCSA 2016
Yat Learning
MCSA 2019
Yat Learning
CCNA
Linkedin Learning
Azure Administrator Associate
Microsoft Learning