Saleh Ismaiel
Account Manager
Tanta,GH
Summary
Talented Account Manager proficient in customer relations, sales and strategic planning. Demonstrated strong track record of success in highly competitive market setting. High-level sales cycle knowledge and excellent communications skills enabled achievement of challenging goals.
Overview
1
1
Certification
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Account Manager
Talabat
Cairo - Mansoura - Tanta - El Mahalla
09.2020 - Current
- Provided the vendors all support to solve operational issues as soon as possible .
- Make sure that the menus of the vendors are updated , at all times.
- Generated food coupons, promotions, and vouchers from existing vendors
- Made our partners achieve sales growth by advertisement on our platform through a banner or booked a premium position .
- Make sure all vendors cuisine are updated .
- Made Talabat's vendors join in marketing campaigns in order to achieve sales growth .
- Support the collection team through continuous communication with vendors to assure money collection from Talabat's vendors.
- Coached the vendors to show their products with a full description and photo of items .
- Follow up day to day the operation to decrease fail rate orders .
- Coordinate with the vendor if the vendor is live or active on the Talabat website, checking and resolve the reason, such as shutting down or stopped delivery.
- Persuaded the vendors who's working by their riders to switch to working by our riders .
- Supported the acquisition team to deal with more vendors .
- Made a a good relationship with the vendors to develop our business in a fast way .
Sales Executive
Otlob
Tanta
01.2020 - 09.2020
- Exploited COVID-19 to make a lot of vendors become in our platform .
- Dealt with a top local of vendors in the city to make sales growth in a short time
- Negotiated with vendors in a various ways to sign the contract .
- Coached the vendors to upload menu pictures on our platform site.
- Implement promotions, coupons and vouchers to boost and generate sales growth.
- Credibility with the vendors to continue working with us always .
Receptionist
Al Borg Laboratories
Tanta, Alexandria Square
10.2016 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly.
- Increased sales revenue by promoting diverse Medical Tests
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
Customer Service Representative
Orange
Cairo, Al-Ahram Heights
04.2015 - 07.2016
- Responded to customer requests for products, services and company information.
- Educated customers on promotions to enhance sales.
- Boosted sales revenue by skillfully promoting diverse Internet Bundles options.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
Education
Bachelor of Science - Accounting
Faculty Of Commerce
Tanta 09.2009 - 06.2013
Skills
Product and service sales
Certification
International Computer Driving License
Timeline
Account Manager
Talabat
09.2020 - Current
Sales Executive
Otlob
01.2020 - 09.2020
Receptionist
Al Borg Laboratories
10.2016 - 12.2019
Customer Service Representative
Orange
04.2015 - 07.2016
Bachelor of Science - Accounting
Faculty Of Commerce
09.2009 - 06.2013
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