Hi, I’m
Salewati Damit
Business Development Manager | E- Commerce Controller | Senior Bank Officer | Sales & Marketing Manager
Ain Sokhna
The best way out is always through.
Robert Frost
Summary
Forward-thinking team leader skilled at Sales and Operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
17
years of professional experience
5
years of post-secondary education
13
Certificates
Work History
Kompaz Real Estate & DevelopmentBandar Seri Begawan
Real Estate Manager
09.2015 - 05.2022
Job overview
- Assessed property, compiled information and wrote reports regarding findings for submission to director.
- Communicated with landlord regarding building and tenant issues.
- Scheduled outside contractors for major maintenance issues.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Coordinated appointments to show marketed properties.
- Communicated effectively with owners, residents and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Baiduri BankBandar Seri Begawan
Senior Officer, Customer Sales & Service
10.2011 - 07.2012
Job overview
- Produced reports each month outlining sales and promotional, customer complain services and fraud transaction.
- Directly work with Marketing, IT and Compliance, monitoring quality, compliance and productivity.
- Set objectives for credit card and debit card branch sales performance and benchmarks.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Resolved concerns with products or services to help with retention and drive sales.
- Maintained customer accounts and relationships.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
- Provided strong leadership to enhance team productivity and morale.
- Implemented and developed operational standards, policies and procedures.
Royal Brunei AirlinesBandar Seri Begawan
E-Commerce Controller
08.2008 - 10.2011
Job overview
- Identified issues, analyzed information and provided solutions to problems related to online booking.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Oversaw purchases of new online booking platform and fraud management software.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Investigated cases of online booking and credit card fraud transaction, which involved in online booking.
- Led technology roadmapping, conducting research, development and installation according to deployment specifications.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Led project migration for new Online Booking platform and implementing fraud solution to improve secure booking experience and online purchase revenues.
- Prepared project budgets, forecasting and inventory and material pricing points.
- Represented company for travel online booking software and services at conferences and industry events.
DataStream Solution Sdn BhdBandar Seri Begawan
Business Development Manager
03.2007 - 04.2008
Job overview
- Generated new business with marketing initiatives and strategic plans.
- Worked with existing customers to increase purchases of products and services.
- Negotiated, prepared and signed contracts with clients.
- Created reports and presentations detailing business development activities.
- Negotiated and closed long-term agreements with new clients in Government and Private Sectors
- Performed research to uncover potential target areas, markets and industries.
- Devised effective marketing, sales and other promotional initiatives.
- Collaborated with sales and programmer departments to support project rollout.
- Monitored competitive activity and market conditions to provide feedback to management.
Star Lodge HotelBandar Seri Begawan
Sales & Marketing Manager
02.2006 - 04.2007
Job overview
- Provided positive first impressions to welcome existing, new and potential customers.
- Utilized revenue management techniques to negotiate room rates and function space commitments to enhance hotel's financial performance.
- Attended and participated in conferences and trade shows to generate new leads, network and drive business.
- Liaised with wedding and event planners to increase hotel patronage and boost bookings.
- Implemented and created promotions to stimulate repeat business and attract new business travel accounts.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Monitored sales team performance, analyzed sales data and reported information to resident managers.
- Organized promotional events and interacted with community to increase sales volume.
Conceplan Interior Design CompanyBandar Seri Begawan
Interior Designer
02.1997 - 11.2000
Job overview
- Developed space planning concepts, color palette selections and textile presentations.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Designed floor plans, elevations, 3D perspective views and material boards for review and presentation.
- Consulted with clients to determine architectural preference to meet overall design goals.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Prepared product and layout documents implementing diverse design concepts.
- Carefully reviewed contractor submittals of finish materials.
- Created professional presentations using Autocad and 3D Rendering to creatively communicate design intent and direction.
- Assisted clients with budget considerations and made recommendations for furniture, wall hangings and furnishing items.
Education
Northern Territory UniversityAustralia
BBA from BUSINESS MANAGEMENT
08.2000 - 07.2003
Pan Lin Art SchoolSingapore
Associate of Arts from Interior Design
08.1994 - 11.1996
Skills
Microsoft Word, Excel and PowerPoint
Adobe Photoshop, AutoCadSabre – Sabresonic Web and Amedeus E-Retail
Sabre & Amadeus Reservation system
Social Network experienceCreative Problem SolvingManagement and LeadershipContract Negotiation
Financial budgeting and reporting
Strategic Planning
Public speaking
Customer interaction
Risk identification
Documentation Management
Decision-Making
Project Management
Fluent in English
Fluent in Malay
Certification
Effective Presentation Skills – LITMUS Management Services
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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