MS Office
Results-driven Marketing & Branding Specialist with 15+ years of experience in digital marketing, business development, and brand strategy. Proven expertise in paid ads, SEO, CRM, and market expansion.Strong leadership in managing multi-channel campaigns, boosting online and offline sales, and driving customer acquisition and engagement.
· Managed marketing budget of $100,000, ensuring strategic allocation across channels.
· Led a team of 6 professionals, including digital marketing, training, offline account managers, designers, and an SEO executive.
· Developed and executed 360 marketing campaigns to enhance brand awareness and lead generation.
· Implemented data-driven digital marketing strategies increasing sales by 25%.
· Optimized marketing spend, aligning it with the marketing calendar to maximize ROI.
· Established partnerships with key resellers and operators to expand sales channels.
· Led successful influencer and digital campaigns, driving strong customer engagement.
· Managed sales platforms (Amazon, Noon, Jumia), tracking sell-out reports and performance.
· Meet assigned targets for profitable sales volume and strategic objectives in assigned partner
· accounts.
· Develop and execute a comprehensive sales channel strategy to drive growth.
· Identify and onboard new distributors, resellers, and partners to expand market penetration.
· Monitor Online channel performance metrics and optimize strategies accordingly.
· Align sales channels with overall business objectives and revenue targets.
· Analyze sales data, market trends, and competitor activities to adjust strategies.
· Ensure that all sales targets and KPIs are met or exceeded.
· Develop sales forecasts and budgets for different channels.
· Implement incentives, commission structures, and promotions to boost performance.
· Managed a marketing budget of $140,000, including vendor fund budget and marketing management budget.
· Led a team of 15 in-house marketers and designers, coordinating cross-functional marketing strategies.
· Developed 360 marketing strategies, boosting online sales by 50% .
· Spearheaded influencer collaborations and offline campaigns, increasing customer acquisition by 40%.
· Designed and executed TV ads, billboards, store branding, promotional events, and radio campaigns.
· Managed SEO, paid ads, and social media marketing, improving overall digital visibility.
· Negotiated with vendors to maximize fund utilization, enhancing brand positioning and product visibility.
· Identify, evaluate, and onboard new vendors to enhance the product portfolio.
· Build and maintain strong relationships with electronics brands, manufacturers, and distributors.
· Negotiate pricing, payment terms, and contractual agreements to maximize profitability.
· Ensure vendors comply with company policies, quality standards, and service level agreements (SLAs).
· Coordinate with vendors to secure marketing funds, advertising budgets, and in-store promotions.
· Develop joint marketing plans with brands to increase product visibility and foot traffic.
· Manage co-op advertising agreements, ensuring vendors contribute to promotional efforts.
· Align online and offline marketing activities for key product launches and seasonal campaigns.
· Work with sales and merchandising teams to select high-demand products and drive revenue.
· Ensure competitive pricing and margin optimizationacross all product categories.
· Monitor sell-through rates, promotions, and clearance strategies to manage slow-moving inventory.
· Collaborate with internal teams to develop bundling, discounting, and promotional campaigns.
· Developed and managed a marketing budget of $200,000.
· Led a team of 5+ professionals, collaborating with marketing agenciesto execute high-impact campaigns.
· Designed and implemented 360 marketing campaigns, successfully launching new Sport Line models(Kodiaq, Karoq, Superb, Octavia).
· Increased brand awareness and customer engagementthrough SEO, paid ads, and influencer marketing.
· Ledcross-functional teams, aligning marketing with sales and product strategies.
· Managed event marketing, overseeing car launch events, press conferences, mall activations, and exhibitions.
· Define and manage a 360-degree marketing plan, integrating ATL, BTL, and digital marketing initiatives.
· Plan and control the marketing budget (approx. $200,000 per year), optimizing spending across channels.
· Collaborate with Skoda’s global marketing team to ensure brand consistency and localization of campaigns.
· Oversee the execution of multi-channel campaigns (TV, radio, print, OOH, digital, social media).
· Ensure brand positioning and messaging align with customer insights and competitive trends.
· Plan and manage product launch campaigns, seasonal promotions, and sponsorship activations.
· Track campaign performance through KPIs, ROI analysis, and market research.
· Organize and manage customer experience events, test drive campaigns, and sponsorship activities.
· Develop and oversee loyalty programs to enhance customer retention.
· Conduct customer satisfaction surveys and feedback analysis to improve brand experience.
· Develop and execute data-driven digital marketing strategies to generate leads and improve customer engagement.
· Oversee SEO, PPC, social media advertising, and email marketing initiatives.
· Enhance the brand’s online presence through content marketing, influencer collaborations, and video campaigns.
· Optimize Skoda’s website, ensuring a seamless customer journey and integration with CRM.
· Work closely with dealerships to develop and execute localized marketing initiatives.
· Provide marketing materials, promotional support, and training to sales teams.
· Monitor dealer performance and ensure compliance with Skoda’s marketing standards.
· Developed and implemented marketing campaigns for new product rollouts.
· Conducted consumer behavior research to align strategies with target audience needs.
· Created high-converting promotional materials in collaboration with sales teams.
· . Product Performance Analysis
· Monitor and analyze sales data, market share, and competitor performance for L’Oréal products.
· Identify key trends, growth opportunities, and areas for improvement in the product portfolio.
· Provide actionable insights to enhance product positioning, pricing, and promotions.
· Conduct market research to understand consumer needs, purchasing behavior, and brand perception.
· Analyze customer feedback and reviews to improve product quality and marketing messaging.
· Work with research agencies to gather competitive intelligence and industry benchmarks.
· Assist in setting competitive pricing strategies based on market trends and cost analysis.
· Evaluate profitability metrics and recommend pricing adjustments to maximize revenue and market share.
· Monitor discounts, promotions, and trade margins to ensure profitability across sales channels.
· Collaborate with the marketing and R&D teams to assess the feasibility of new product launches.
· Conduct benchmarking studies to compare L’Oréal products with competitors in terms of features, pricing, and consumer perception.
Support go-to-market strategies for new product introductions and relaunches
· Managed a marketing budget of $150,000, designing after-sales marketing strategies.
· Conducted market research, identifying opportunities for campaign optimization.
· Led customer engagement strategies, increasing lead generation and retention.
· Develop and implement 360-degree marketing campaigns to promote Hyundai’s after-sales services, spare parts, and maintenance programs.
· Plan and execute seasonal service promotions (e.g., winter/summer check-ups, special discounts).
· Coordinate with advertising agencies to create digital and offline marketing materials (flyers, SMS, social media content, dealership branding).
· Develop customer retention programs to increase service loyalty and repeat visits.
· Manage the customer database (CRM system) to track service history, warranty renewals, and follow-up communications.
· Implement personalized service offers based on customer profiles and vehicle lifecycle.
· Work with the digital marketing team to create social media content and online campaigns for after-sales promotions.
· Manage Google Ads, Facebook, and Instagram campaigns targeting Hyundai car owners.
· Utilize customer data for email/SMS marketing to drive service bookings and remind customers of maintenance schedules.
· Collaborate with service centers and dealership teams to align marketing efforts with customer needs.
· Ensure that service advisors and call center teams are informed about ongoing marketing campaigns.
· Monitor customer feedback from service centers and work on improving the customer experience.
· Assist in developing the annual marketing strategy in coordination with the Marketing Manager, including budget planning, objectives, and execution plans.
· Implement 360-degree marketing campaigns covering digital, offline, and retail activation to promote water heaters and heating solutions.
· Align marketing efforts with the global brand strategy while adapting campaigns to local market needs.
· Conduct market research to analyze consumer behavior, industry trends, and competitor activities.
· Generate monthly reports on competitor pricing, promotions, and product launches.
· Identify potential opportunities for market expansion and recommend new marketing initiatives.
· Develop and manage content for social media platforms (Facebook, Instagram, LinkedIn, YouTube) to enhance engagement.
· Create, edit, and publish daily content (text, images, videos) that aligns with the brand identity.
· Optimize social media pages and online presence to increase organic reach and engagement.
· Manage paid advertising campaigns (Google Ads, Facebook Ads) to drive traffic and conversions.
· Work closely with customer service and sales teams to gather insights on customer preferences and complaints.
· Use CRM tools to update the customer database and track campaign effectiveness.
· Submit monthly reports on customer complaints and recommend action plans to enhance brand reputation.
· Plan and execute seasonal promotions (e.g., Mother’s Day, Christmas, and back-to-school campaigns).
· Organize and oversee product exhibitions, trade shows, and in-store activations.
· Work with external advertising and media agencies to ensure high-quality campaign execution.
· Manage the marketing budget allocation provided by Ariston’s Italy office.
· Ensure spending aligns with the marketing calendar and company priorities.
· Track campaign expenses and ensure cost-effectiveness in all marketing initiatives.
· Managed purchasing orders and sales processes on ERP (Oracle JD Edwards).
· Organized technical seminars, training sessions, and exhibitions to enhance brand positioning.
· Developed KPI reports and collaborated with agencies on branding materials.
· Develop and manage content for social media platforms (Facebook, Instagram, LinkedIn, YouTube) to enhance engagement.
· Create, edit, and publish daily content (text, images, videos) that aligns with the brand identity.
· Optimize social media pages and online presence to increase organic reach and engagement.
· Manage paid advertising campaigns (Google Ads, Facebook Ads) to drive traffic and conversions.
· Work closely with customer service and sales teams to gather insights on customer preferences and complaints.
· Use CRM tools to update the customer database and track campaign effectiveness.
· Submit monthly reports on customer complaints and recommend action plans to enhance brand reputation.
· Plan and execute seasonal promotions (e.g., Mother’s Day, Christmas, and back-to-school campaigns).
· Organize and oversee product exhibitions, trade shows, and in-store activations.
· Work with external advertising and media agencies to ensure high-quality campaign execution.
· Manage the marketing budget allocation provided by Ariston’s Italy office.
· Ensure spending aligns with the marketing calendar and company priorities.
· Track campaign expenses and ensure cost-effectiveness in all marketing initiatives.
· Handled executive calendar, travel arrangements, and high-level communications.
· Supervised confidential reports, correspondence, and budgeting.
· Arrange travel bookings, accommodations, and visa processing for the MD and visiting guests.
· Ensure smooth logistics for business trips, conferences, and corporate events.
· Act as a focal point between the MD and executives, employees, clients, and stakeholders.
· Handle internal and external communications, ensuring timely responses.
· Draft and translate reports, official correspondence, and presentations for the MD.
· Maintain confidentiality of sensitive business information and executive discussions.
· Develop and implement office procedures and administrative workflows.
· Oversee document filing, record-keeping, and office supply management.
· Supervise and train the executive office team, ensuring operational efficiency.
· Support the execution of the Performance Management System for the executive office team.
· Monitor and control expenses within the approved office budget.
· Prepare monthly reports on team performance and office expenditures.
· Assist students with admission processes, enrollment, and academic inquiries.
· Provide guidance on campus resources, student services, and extracurricular activities.
· Assess student needs and refer them to the appropriate college departments.
· Respond to inquiries from students and the public regarding college programs.
· Maintain and organize student records, reports, and documentation.
· Manage phone calls, emails, and in-person requests, ensuring timely responses.
· Assist in typing and preparing official letters, memos, and reports.
· Support student participation in clubs, organizations, and campus events.
· Coordinate student orientation programs, workshops, and information sessions.
· Address and resolve student concerns related to academic or campus life.
Digital Marketing & Branding
MS Office
ERP (Oracle JD Edwards)
CRM
SAP
Google Analytics
Meta Ads Manager
HubSpot
Salesforce
SEO tools (Ahrefs, SEMrush)
Creative Suite
Email Marketing Platforms