Salma Hendy
Mivida Compound, Greens 1, Villa 56, Cairo,
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Recruitment Specialist
Teleperformance
Cairo, Egypt
09.2024 - Current
- Organized onboarding sessions for new hires by coordinating orientation materials and training schedules.
- Identified potential candidates through job postings, online databases, and referrals.
- Conducted initial phone screenings with prospective candidates.
- Scheduled in-person interviews for management review.
Event Coordinator
The Walt Disney Company
Orlando
08.2023 - 12.2023
- Planned, organized, and executed a wide range of events within the magical world of Disney, ensuring each event met the highest standards of quality and guest satisfaction.
- Utilized project management skills to develop detailed timelines, monitor progress, and meet deadlines, resulting in the successful execution of events, some with thousands of attendees.
- Achieved consistently high levels of guest satisfaction, receiving positive feedback and enhancing Disney's reputation as a premier destination for events and entertainment.
- Coordinated all logistical aspects of events, including venue selection, catering, entertainment, décor, audio-visual needs, and transportation, to create immersive and memorable experiences.
Front of House Team Member
Chick Fil-A
Orlando
08.2022 - 04.2023
- Greeted and engaged with customers in a friendly and welcoming manner, providing a positive first impression and ensuring a high level of customer satisfaction.
- Operated the cash register, accurately processed customer orders, and handled financial transactions with precision and efficiency.
- Supported promotional events, loyalty programs, and special initiatives to enhance the customer experience and drive business growth.
Cashier
Aramark
Orlando
08.2021 - 04.2022
- Welcomed and assisted customers with a friendly and professional demeanor, providing exceptional customer service and addressing inquiries or concerns promptly.
- Operated point-of-sale (POS) systems to input and track orders, receive payments, and issue receipts, demonstrating a strong command of the technology.
- Collaborated with management to implement efficient cash-handling practices and loss prevention measures, contributing to a secure and accountable work environment.
English Teacher
Trillium-The Montessori House
Cairo, Egypt
12.2020 - 06.2021
- Developed comprehensive lesson plans and instructional materials in accordance with curriculum guidelines, incorporating a variety of teaching methods, resources, and technology to enhance learning outcomes.
- Conducted assessments, including quizzes, tests, and assignments, to evaluate student progress and provided timely, constructive feedback to facilitate academic growth.
- Actively engaged in parent-teacher conferences, addressing concerns and sharing student progress updates to ensure a cohesive and supportive partnership between the school and families.
Secretary
Arab Metals Company (AMC)
Cairo
06.2018 - 08.2019
- Managed and maintained office calendars, appointments, and schedules, coordinating meetings, conferences, and travel arrangements, optimizing time management for senior staff.
- Coordinated internal and external communications, acting as a liaison between management, employees, clients, and stakeholders.
- Proficiently used office software and technology, including word processing, spreadsheet, and presentation software, to streamline administrative processes.
Education
Bachelor of Science - Hospitality Management
University of Central Florida
12.2023
Skills
- Excellent Customer Service and Communication Skills
- Budgeting
- Organizational Skills
- Problem-Solving
- Microsoft Office Proficient
- Languages: English (Native), Arabic (Native), French (Intermediate)
Awards and Honors
- Dean's List (Fall 2019, Fall 2021, Spring 2022, Summer 2022, Fall 2022).
- President's List (Spring 2021, Summer 2021).
- Member of the Burnett Honors College at UCF.
Timeline
Recruitment Specialist
Teleperformance
09.2024 - Current
Event Coordinator
The Walt Disney Company
08.2023 - 12.2023
Front of House Team Member
Chick Fil-A
08.2022 - 04.2023
Cashier
Aramark
08.2021 - 04.2022
English Teacher
Trillium-The Montessori House
12.2020 - 06.2021
Secretary
Arab Metals Company (AMC)
06.2018 - 08.2019
Bachelor of Science - Hospitality Management
University of Central Florida
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