Salma Adel

• Maintain visual merchandising standards and store cleanliness through planograms and regular housekeeping.
• Conduct team meetings to align goals, review performance, and identify areas for improvement.
• Manage inventory to minimize shortages and maximize sales opportunities.
• Train new hires on sales techniques and customer service, while building strong customer relationships through expert product knowledge and personalized support.

• Design, develop, and deliver training sessions on product knowledge, customer service, sales techniques, and beauty service protocols.
• Create and update training materials, manuals, presentations, and e-learning content tailored to the beauty industry.
• Conduct onboarding training for new hires, focusing on company values, policies, and brand standards.
• Train staff on SRO Beauty’s product lines, including ingredients, application techniques, benefits, and usage.
• Ensure team members can effectively educate customers and recommend suitable products or services.
• Assess training effectiveness through feedback, tests, performance reviews, and on-the-job evaluations.
• Used Canva to design training for sales employees and increase company retention and productivity rates 80%.

• Developed and formulated 172 organic and natural skincare and cosmetic products by selecting safe, effective ingredients and creating innovative formulations.
• Conducted product testing to ensure stability and compliance with organic certification and cosmetic regulations.
• Collaborated with cross-functional teams and suppliers to align product development with brand standards and market trends.
• Developed and formulated 23 unique, original organic beauty products from concept to completion, including skincare and cosmetics.

• Manage daily store operations, including staff scheduling, inventory control, and visual merchandising.
• Conduct team meetings to drive performance and address areas for improvement.
• Train new employees and ensure high standards of customer service, contributing to strong customer loyalty and increased sales.
• Develop strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
• Improved supplier performance ratings by establishing clear expectations and implementing regular evaluation processes.

• Taught Grade 9 English with a focus on reading, writing, and literary analysis, using differentiated instruction and multimedia to boost engagement.
• Built strong relationships with parents and colleagues, supported student growth through feedback and revision, and stayed current through ongoing professional development.

• Managed day-to-day operations of a language center, overseeing staff, scheduling, and course delivery. Hired and supervised English, French, and Arabic teachers while maintaining strong relationships with students and parents. Designed and updated language courses and English curricula to meet diverse learner needs.
• Developed a communication course for adult learners in the corporate field.
• Integrated Ashtanga Yoga and acting into my curriculum.

• Delivered Grade 6 English instruction within the IB PYP framework, integrating inquiry-based learning and ELA standards through balanced literacy and cross-subject units.
• Assessed reading, writing, and communication skills using varied tools, while supporting diverse learners in a collaborative, transdisciplinary environment.

• Taught Grade 12 Sociology, covering core topics and key theorists while developing students' critical thinking, research, and analytical writing skills.
• Delivered engaging lessons aligned with curriculum standards and supported students in projects, presentations, and essay writing.

• Assessed student literacy levels and created targeted improvement plans to address below-standard performance.
• Designed engaging lessons and reading strategies, fostered a supportive classroom environment, and maintained strong parent communication to boost student progress and engagement.

Provide targeted instruction for the SAT Reading and Writing sections, including:

• Reading comprehension strategies (main idea, inference, vocabulary in context).
• Grammar and usage rules tested in SAT Writing.
• Increased student confidence through regular feedback and personalized instruction.

Total number of supported students: 12

Taught English to Grades 11 and 12, designing engaging lesson plans, assessments, and curriculum to support student comprehension and academic growth. Provided individualized feedback, after-school tutoring, and collaborative support for struggling learners.

• Welcomed students, staff, and visitors professionally at campus entry points, providing maps and directions to relevant offices.
• Assisted with special events and tours, and reported any concerns to administration or security to ensure a safe, organized environment.

• Assisted in grading and providing feedback on student writing using established rubrics.
• Boosted overall student engagement through the implementation of group activities, interactive presentations, and hands-on learning experiences.

• Receive incoming calls promptly and courteously.
• Provide information about the menu, specials, prices, and promotions.
• Accurately record customer orders for delivery or pickup.
• Confirm order details, special requests, and delivery instructions.
• Enter orders into the point-of-sale (POS) system or relay them to the kitchen.
• Communicate estimated delivery times to customers.

• Entered employee information into the company's HR database.
• Organized and maintained physical and digital employee files in line with company policies.
• Ensured filing systems are up-to-date.