Samah Salah El Din

In my Role as Engagement Specialist - GSK Egypt is ensuring effective and efficient External Engagements with our customers including HCPs and HCOs, then as an Events Specialist, will be responsible on end-to-end process of 200+ annual HCO/HCP engagement in compliance with LOC SOPs and in alignment with all relevant stakeholders

Job Responsibilities:

Researching and identifying prospective suppliers/venues Liaising with procurement to get best service with best quality for all events, after that after ensuring this point we go for supporting specific core HCP/HCOs engagement processes for aligned BUs according to planned operational activities

Engages HCP/HCOs and External Experts (EE) within local and cross-border activities including but not limited to Speaker Programs, Advisory boards, Consultancies, HCO sponsorships etc.) efficiently and in compliance with all relevant local SOPs and legal/regulatory requirements for contracting, payment, financial disclosure, etc.

Delivery of operational activities to support specific BU aligned EE engagements

Supporting a culture of continuous process improvements through regular end to end process reviews

Maintain documentation compliance and retention to required standards

Ensure events closure and payments to HCP/Os and EEs are paid on time in accordance to GSK payment processes.

Utilizing existing systems tools and ways of working to enable effective, consistent and compliant delivery of HCP/O and EE Engagement (in conjunction with all relevant stakeholders including but not limited to LOC Engagement Manager, Business Owners, iHub and VEM team, etc).

Support corporate internal events (ex: annual cycle meetings, internal launch events, SF training, etc)

Ability to understand complex IT solutions and systems (ex: Veeva Event Management, iHub, etc.)

Daily deal with the day-to-day administration of the marketing team and align the outcomes with Sales to achieve best of outcomes for the collaboration between both of them to ensure smooth running of the team

Playing the role of moderator starting from receiving the guidelines going across ending by processing invoices, responding to incoming enquiries and fielding requests from other divisions within the business. handle the coordination between marketing team & branding agencies, working with a number of different clients.

Analyzing for cost sheets & cost comparison through bedding exercise with guidance from procurement, then meeting with stakeholders to share results, new ideas/suppliers and other updates. moreover, the administrative task of travel arrangements, calendar Management, taking meetings minutes, keep confidential information, documents preparations, expense managements, communication & events management.

From July 2011 till May 2019 office manager for GSK main scientific office supporting 6 Business Units Managers & two Sales Directors with almost about 120 sales Representatives handling all related supportive functions including air tickets bookings, hotel accommodations meeting arrangements & all related issues. An essential part is the prices negotiations for corporate rates for above services

In addition, handling the administrative part in order to keep offices running smoothly by carrying out a range of administrative, financial and managerial tasks.

• Support the CEO primarily and provide additional support to executive team members, as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently
• Maintain and refine internal processes that support high-ranking executives companywide, and coordinate internal and external resources to expedite workflows
• Manage communication with employees by liaising with internal and external executives on various projects and tasks
• Take minutes during meetings & annual board meetings

Manage professional and personal scheduling for CEO, including agendas, mail, email, phone calls, client management, and other company logistics

• Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives
• Manage travel logistics and activities, including accommodations, transportation, and meals
• Provide administrative and office support, such as typing, dictation, spreadsheet, and maintenance of filing system and contacts database
• Maintain professionalism and strict confidentiality with all materials
• Organize team communications and plan events, both internal and off-site

· Working as Executive Secretary for the Sales Department of Bristol Myers Squibb; a multinational Pharmaceutical Company which is considered as one of the majors in its field upon that period

o Handling all details concerning the sales representatives' reports which are used to be sent to the company on daily basis.

o Handling hotel reservations & air tickets

o Doing the translation works.

o Communications – faxing.

o Filling – all correspondences.

Meetings' organizing.