Samar ElMeselhy
Senior Consultant Virtual Cloud Networking
62 Mohamed Kamel Hussein Street, New Nozha,
Summary
Senior Consultant with 10 years of working experience in Core Networking and Virtualization technologies.
Organized , dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
21
21
years of post-secondary education
3
3
Languages
Work History
Senior Consultant Virtual Cloud Networking
VMware WWCC
Cairo
11.2021 - Current
- Design, Deployment, and Migration knowledge in NSX networking, security and advanced load balancer.
- NSX networking includes and not limited to BGP, VRF, IPSEC, bridging, multisite, federation, active-active and active-passive Primary-Secondary DCs
- NSX Security includes and not limited to stateful/stateless DFW, NSX Intelligence and NSX Application Platform, and migration of physical firewalls to NSX DFW.
- NSX advanced load balancing features includes and not limited to scaling in and out to virtual services, migration from F5 or Native NSX LB to NSX Advanced Load Balancer.
- Integrating above solutions with other VMware cloud solutions such as VMware vCloud Director.
- Design, Deployment of vRealize Network Insight both on-premises and in cloud.
- Integrating vRealize Network Insight with VMware and Third party datasources.
- Delivering those solutions to customers all over the world either remotely or onsite
- Experience in dealing with different customers including and not limited to these countries Egypt, UAE , Saudi Arabia, USA, Germany , France , Italy , Belgium.
- Writing technical documents and delivering technical trainings to customers and VMware employees
- Performing environment discovery and solution design sessions with customer to achieve their technical requirements.
- Gathering use case requirements and creation of design documentation while functioning as an advisory resource for best practices and driving adoption of VMware solutions.
- Defining project requirements, issues, constraints, risks and addressing them with PMs and customers.
- Taking ownership and accountability for individual deliverables
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Shared Cloud Operations Engineer
Orange Business Services
Cairo
09.2018 - 06.2021
- Worked on different Datacenter networking and Vmware virtualization technologies including VMware Sphere, vCloud Director , VMware NSX-V, VROPs, VRLI , Dell hardware , Cisco Datacenter switches.
- Worked on Diagnoses, and troubleshooting various Network connectivity problems closely with customers or by providing action plan for problem resolution.
- Worked on Customer Migrations and deployments.
- Assigned as a dedicated Engineer for one of the biggest Internal customers at OCB, My responsibility was design and deployments for this customer to adapt their changes, and a Technical escalation for any incident.
- Participated in team-building activities to enhance working relationships.
- Participated in Technical Documentation writing and up skilling programs/Trainings to maintain technical level within the team.
Network Problem Expert , Problem Management
Orange Business Services
Cairo
09.2015 - 06.2018
- Network problem expert dedicated to troubleshoot core network problems and backbone related issues, responsible for Network problem recovery or providing necessary action plans to be communicated with customer.
- Worked on Cisco Routers/Switches, Juniper Routers, IPANEMA devices.
- Worked remotely with on-site Field Engineers for Hardware replacement/devices configuration/Network troubleshooting.
- Responsible for the verification or recommendation of the correct and appropriate hardware/software & configuration of equipment.
- Participated in different enablement and up-skilling trainings in order to prepare and maintain technical level within the team.
Customer Technical Support Expert
Orange Business Services
Cairo
01.2015 - 09.2015
- Acts as technical escalation level. Respond to all escalations on a timely manner in line with company procedures.
- Performing 2nd level troubleshooting and action plans on Network related products (Cisco Routers/Switches) in different customer sites.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
Incident Management Specialist
Orange Business Services
Cairo
10.2013 - 01.2015
- Provide a professional first technical point of contact for the Orange standard customers.
- Provided dedicated 2nd level technical support WAN, IPSEC, LAN network support.
- Act as the point of contact between Orange Business Services Customers and the local providers worldwide.
- Presented clear and concise technical explanations and proof of concept to managers and non-technical teams
- Established technical training sessions, presentations and documents to other team members
- Coordinated with other higher expert entities to discuss and resolve customer related problems
- Assured customer SLAs by providing professional escalations
- Established calls with customer higher management to discuss reported faults and provide RFOs and RCAs
- Documented Incident management actions and report back to customer management.
Education
Bachelor of Engineering - Communication And Electronics
Faculty of Engineering Ain Shams University
09.2008 - 07.2013
High School Graduate -
Own Heliopolis Language School
09.1992 - 07.2008
Skills
VMware Vsphere
undefinedCertifications
- VMware Certified Implementation Expert - Network Virtualization 2023
- VMware Certified Professional VMware NSX-T Data Center (2V0-41.20)
- VMware Certified Professional 6 – Network Virtualization (VCP6-NV)
- Certified ISM version 3 E05-001
- Certified Zerto ZCP for Service Providers
- Certified Dell EMC VCE Associate
- Certified CCNP Troubleshooting 300-135
- Certified CCNP Routing 300-101
- Certified CCNP Switching 300-115
- Certified CCNA 200-120
- Certified JNCIA JN0-102
Timeline
Senior Consultant Virtual Cloud Networking
VMware WWCC
11.2021 - Current
Shared Cloud Operations Engineer
Orange Business Services
09.2018 - 06.2021
Network Problem Expert , Problem Management
Orange Business Services
09.2015 - 06.2018
Customer Technical Support Expert
Orange Business Services
01.2015 - 09.2015
Incident Management Specialist
Orange Business Services
10.2013 - 01.2015
Bachelor of Engineering - Communication And Electronics
Faculty of Engineering Ain Shams University
09.2008 - 07.2013
High School Graduate -
Own Heliopolis Language School
09.1992 - 07.2008
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