Samar sayed
shubra el khyma
Summary
Professional Sales Executive with 3 years of expertise maintaining superb customer care while attending to high call volume. Conducts sales outreach activities according to established objectives. Driven to maximise daily efforts to achieve call volume and talk time requirements.
Overview
3
3
years of professional experience
Work History
Key Account Manager
Wendow Agency
01.2024 - Current
- Maintained a high level of industry knowledge by attending relevant conferences, seminars, and workshops, contributing to the development of innovative solutions for clients.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Optimized processes related to order placement and fulfillment by streamlining workflows between sales teams and other departments within the organization.
- Presented accurate sales forecasts based on detailed analysis of market trends, ensuring optimal resource allocation for maximum results.
- Strengthened client relationships through regular communication and effective problemsolving.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
SEO Specialist
WAJEHA FOR BUSINESS
10.2023 - Current
- Analyzed SEO outreach goals and presented findings to marketing director.
- Recommended changes to website architecture, content and linking to improve SEO positions for target keywords.
- Managed SEO campaign expenses, estimated monthly costs and reconciled discrepancies to maximize budget.
- Executed tests, collected and analyzed resulting data and identified trends and insights to achieve maximum ROI in paid search campaigns.
Project Coordinator
El Ra Sheed
10.2023 - Current
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Conducted thorough post-project evaluations to identify areas for improvement in future initiatives.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Established strong relationships with media outlets through regular outreach efforts, securing valuable press coverage for company news and events.
- Enhanced company reputation through successful public relations initiatives and positive media coverage.
- Optimized website content for improved search engine rankings and increased web traffic.
- Conducted thorough competitor analysis to stay ahead of industry trends and maintain a competitive edge in the market space.
Sales Executive
E MARKETING ACCADEMY
04.2023 - Current
- Referenced weekly sales ad and promotional signage to verify and enforce correct pricing.
- Contacted current and potential clients to promote, upsell and cross-sell products and services.
- Liaised with potential customers to determine needs and provide recommendations.
- Planned and coordinated product sales to exceed revenue projections and growth targets.
- Overhauled lead generation procedures to trigger growth in territory.
- Studied competitors to develop innovative selling strategies.
E-Commerce
MASA PACK
02.2023 - Current
- Reinforced disaster recovery operations and performed periodic data back-ups to strengthen network security.
- Directed computer network access and use by controlling master consoles.
- Built and maintained internal tools, evaluating performance and updating.
- Utilised troubleshooting and fault-finding abilities to identify outages.
Social Media Maneger
Elsifworld
01.2023 - Current
- Effectively managed crises communication during unfavorable situations protecting company''s reputation online.
- Led team meetings and training sessions, fostering collaboration among team members for optimal results in social media management tasks.
- Facilitated live events such as Q&A sessions or product launches on various social platforms engaging audiences directly.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Created comprehensive reports on social media performance, presenting data-driven insights to stakeholders.
- Utilized user-generated content effectively showcasing positive customer experiences enhancing credibility.
Marketing Manager
Saudi Trend
01.2023 - Current
- Established strong relationships with media outlets through regular outreach efforts, securing valuable press coverage for company news and events.
- Enhanced company reputation through successful public relations initiatives and positive media coverage.
- Conducted thorough competitor analysis to stay ahead of industry trends and maintain a competitive edge in the market space.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
Sales Executive
masapack
10.2022 - Current
- Referenced weekly sales ad and promotional signage to verify and enforce correct pricing.
- Contacted current and potential clients to promote, upsell and cross-sell products and services.
- Liaised with potential customers to determine needs and provide recommendations.
- Customised service offerings to accommodate consumer needs.
- Selected, trained and performance-managed staff to handle high workload with ambitious targets.
Sales Executive
bashaier
09.2021 - Current
- Contacted current and potential clients to promote, upsell and cross-sell products and services.
- Liaised with potential customers to determine needs and provide recommendations.
- Planned and coordinated product sales to exceed revenue projections and growth targets.
- Mentored sales representatives to demonstrate proven sales strategies and apply best practices.
- Participated in continuous product development training to maximise sales potential.
Operations Executive
bashaier
06.2021 - 09.2023
- Cooperated with project partners to develop system analysis and new system design based on client specifications.
- Educated users on automation systems and features to reduce work time and achieve quality results.
- Developed short-term and long-term plans to increase operational efficiency and profits.
Marketing Coordinator
MASAPACK
12.2022 - 03.2023
- Oversaw complete database containing files, contacts and project materials.
- Coordinated with vendors to complete projects according to schedule and specifications.
- Wrote professional business correspondence, set up spreadsheets and created presentations.
- Organised initial meetings between project members and clients to define goals, expectations and specifications.
Market Researcher
masa pack
04.2022 - 10.2022
- Kept personal appearance and clothing polished and professional, maintaining brand reputation.
- Attended project briefings to fully understand project objectives and goals.
- Used exceptional communication and relationship-building skills to engage consumers in face-to-face surveys.
- Built and maintained complex models and databases to identify audiences.
- Reached out to business and residential contacts to collect information on specific subjects for clients looking for feedback.
Education
Certificate of Higher Education - BIOTECHNOLOGY
BANHA UNIVERSITY
TOUKH 2021
Skills
- Client communication
- Sales and market development
- Upselling expertise
- Interpersonal communication
- Project management
- Managed budgets
- Marketing and sales strategies
- Internet and e-mail marketing
- Business development
- Market and competitive analysis
- HubSpot CRM
- Complex negotiations
- Product development
- Facebook, Twitter and Instagram proficient
- Sales training
Accomplishments
- Improved reviews by successfully handling customer complaints and implementing monthly staff training.
- Worked directly with senior leadership to develop and administer £10000-per year department budget.
- Increased sales by 20% while reducing costs by 10%, leading to £10000 net profit.
Affiliations
- Member, Institution of EMARKETING ACCADEMY
- Member, Association of PLASTIDA DESINERS
Additional Information
- GOOD LISTINIG
- GOOD WRITER
- The ability to travel to many places
Languages
English, French, Arabic
First Language
Arabic
Proficient
C2
Timeline
Key Account Manager
Wendow Agency
01.2024 - Current
SEO Specialist
WAJEHA FOR BUSINESS
10.2023 - Current
Project Coordinator
El Ra Sheed
10.2023 - Current
Sales Executive
E MARKETING ACCADEMY
04.2023 - Current
E-Commerce
MASA PACK
02.2023 - Current
Social Media Maneger
Elsifworld
01.2023 - Current
Marketing Manager
Saudi Trend
01.2023 - Current
Marketing Coordinator
MASAPACK
12.2022 - 03.2023
Sales Executive
masapack
10.2022 - Current
Market Researcher
masa pack
04.2022 - 10.2022
Sales Executive
bashaier
09.2021 - Current
Operations Executive
bashaier
06.2021 - 09.2023
Certificate of Higher Education - BIOTECHNOLOGY
BANHA UNIVERSITY
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