Summary
Overview
Work History
Education
Skills
Websites
Certification
STRENGTHS
Timeline
Generic

Sameh Elwelily

Senior Digital Marketing Manager
New Cairo

Summary

Experienced Senior Digital Marketing Manager with a proven track record in strategic planning and project management. Skilled in leveraging digital channels to drive engagement and achieve business goals. Experienced in rebranding projects and developing strategic marketing plans. Strong in communication, team collaboration, and campaign execution. Eager to apply these skills to drive digital initiatives and connect with target audiences, aligning with the company's goal of leveraging digital platforms effectively.

Overview

18
18
years of professional experience
4
4
Certifications

Work History

Senior Marketing Manager

5 Degrees Marketing Solutions
01.2021 - Current
  • Manage All Clients Requests and inquiries and work as a Marketing/project manager in order to deliver fine end result that would be satisfying and delightful to the client in a timely manner, this role starts from the brief to know our clients ,his needs and vision and the Goal they Aim to achieve and work on them step by step, whether it is an TV Ad , Rebranding, Events, or any type of BTL Work from printing to full booth production and event management
  • Rebranding Project of Bank NXT (aiBank previously)
  • Rebranding Project of Bank ABC
  • Business banking Strategic campaign
  • Strategic Plan for Bank NXT, including all strategic planning and execution.on
  • Strategic Marketing Plan for Bank ABC

Client Relationship Manager

Hyde Park Properties for Development
03.2012 - 03.2019
  • Analyzed client feedback to identify areas for improvement and implemented changes accordingly.
  • Developed strong rapport with clients through consistent follow-up and attention to detail.
  • Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
  • Collaborated with internal teams to resolve client issues quickly and efficiently.
  • Streamlined processes for managing client interactions, leading to improved response times and higher levels of satisfaction.

Technical Support Manager

Vodafone International Services
02.2008 - 03.2012
  • Developed and implemented training initiatives for new hires.
  • Mentored junior support staff, fostering a culture of collaboration and learning within the team.
  • Increased team productivity by implementing an effective ticketing system for tracking cases and monitoring progress.
  • Managed escalation procedures to ensure high-priority issues were addressed promptly and effectively.
  • Enhanced customer satisfaction by addressing technical issues and providing timely resolutions.
  • Ensured consistent service delivery by establishing quality control measures, including call monitoring and coaching sessions for staff members.
  • Improved customer relationships through proactive communication and follow-ups on resolved issues.

Education

BBA - Business Administration And Management

Sadat Academy For Management Sciences
Cairo, Egypt
04.2001 -

Skills

  • Digital Marketing Planning
  • Account Management
  • Strategic Planning
  • Communication Skills
  • Project Management
  • marketing campaigns
  • Account Management
  • Customer segmentation
  • Customer acquisition campaigns
  • Media planning
  • Multi-channel marketing experience

Websites

Certification

Diploma in Strategic Digital Marketing - Oxford Collage for Marketing CIM

STRENGTHS

  • Strategic Planning Expert - Proven track record in strategic planning and execution.
  • Effective Communicator - Strong communication and team collaboration skills.
  • Digital Marketing Guru - Skilled at driving engagement via digital channels.
  • Project Management Leader - Expert in managing projects from conception to delivery.

Timeline

Senior Marketing Manager

5 Degrees Marketing Solutions
01.2021 - Current

Client Relationship Manager

Hyde Park Properties for Development
03.2012 - 03.2019

Technical Support Manager

Vodafone International Services
02.2008 - 03.2012

BBA - Business Administration And Management

Sadat Academy For Management Sciences
04.2001 -

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Sameh ElwelilySenior Digital Marketing Manager