Sameh Salah El Din Ahmed
Director Of IT
Cairo,C
Summary
A Challenging position in a multinational Organization where my skills can be fully utilized and developed and where achievements are recognized and invested on.
**Constructive Technical Officer possessing unprecedented communication, organizational and project management talents. A 32-year background working with partners to establish business requirements and implementing various prototypes. Skilled at recruiting employees and investigating, troubleshooting and resolving various technical issues.
**Motivated Technical Officer committed to improving safety and quality standards. Skilled in surveying and reporting for improved outcomes and analysis. Deciphers and communicates technical information well for confident presentation to varied audiences.
**Accomplished Technical Officer with outstanding people and project management abilities. Evaluates processes and implements improvements to optimize operational output. Aids technical and commercial growth through strategic forecasting and planning.
**Innovative Technical Officer prepared to take next step with new team in Hotel. Talented at supervising contract work, configuring hardware and storing and organizing various forms of data. Dedicated to significantly improving usability of products through direct interaction.
**Managerial professional accomplished at project management. Coordinates operations to maximize productivity and efficiency while reducing costs. Possesses exceptional skills in staff management and business development.
** Experienced in consulting with customers and other stakeholders to gather requirements, define scopes and set project plans. Capability of managing complex, high-visibility technical projects. Successful in technical support, inventory management and customer relationship development. Responsible DIT, passionate about delivering outstanding quality and service. Offering 28- years of experience in industry with history of recognition for performance.
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Experienced with IT infrastructure management and team leadership. Utilizes strategic planning to optimize technology solutions. Track record of driving efficiency and innovation in IT operations.
IT professional prepared for leadership roles in technology management. Background in overseeing complex IT projects and driving technological advancements. Known for strong team collaboration and delivering results in dynamic environments. Skilled in network administration and IT strategy development.
Experienced DIT with top-notch implementation and project management abilities. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Well-versed in Area Expertise planning and deployment.
Professional IT leader prepared for this role. Demonstrates strong focus on team collaboration and driving results. Adaptable with expertise in network management, cybersecurity, and systems optimization. Known for reliability and problem-solving in dynamic environments.
Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
Insightful Information Technology Manager with 35 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 30 years of experience in Hospitality Hotels. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level DIT & Project position. Ready to help team achieve company goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
37
37
years of professional experience
Work History
Director of IT
Le Passage Cairo Hotel & Casino
05.1994 - 04.2025
- Reporting to GM
- Responsible for the Regional IT Office (Moevenpick) for a while
- Member from the Regional Taskforce Team
- Fully Responsible for IT Department
- DIT Manager
- Stayed within safety regulations by following instructions and wearing PPE, enhancing protection.
- Independently diagnosed equipment malfunctions, performing repairs, upgrades or replacements.
- Performed facility inspections and prioritized maintenance work based on safety issues to promote safe environment.
- Identified and promptly reported urgent maintenance and repair tasks to management for approval.
- Reported emergency maintenance and repair tasks to management to address urgent situations, practicing safety and protective measures.
- Developed an annual budget to forecast income and expenditures and monitor department performance.
- Managed maintenance schedule by coordinating work, delegating tasks and organizing priorities.
- Managed calendar and organized shifts for team to maintain complete workforce and steady schedule.
- Conducted stock control, counting and recording of inventory, maintenance tools and materials to keep accurate documentation.
- Evaluated and determined cost-effective ways to perform maintenance and repairs, advising findings to managers.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw IT department operations and training.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
- Communicated with executive team and EBM&GM to maximize development efficiencies and resolve technology issues.
- Improved network efficiency by implementing new server configurations and optimizing system operations.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization''s IT landscape.
- Conducted regular performance evaluations to identify areas for improvement and develop targeted action plans for continuous enhancement of IT services.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Created and terminated user's accounts from start to finish in business applications.
- Guided organizational technology strategy and roadmaps.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.
- Customized and repaired technology based on staff requests.
- Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
- Spearheaded disaster recovery efforts during critical incidents, restoring systems functionality quickly to minimize downtime and maintain business continuity.
- Facilitated seamless transitions during system upgrades or migrations by coordinating between stakeholders and mitigating potential disruptions to business operations.
- Established a robust IT service management framework based on industry standards such as ITIL, driving quality improvements and operational excellence.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Championed employee training initiatives focused on enhancing technical skills and promoting best practices across the organization.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Implemented and maintained technology and software budget.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Managed life cycle replacement of hardware and software.
- Delivered strategic guidance on technology investments by conducting thorough market research and presenting recommendations to senior leadership.
- Oversaw development and implementation of improvements to support network operations.
- Wrote strategic business plans outlining need for departmental information technology resources.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Computer Programmer
National Number Project (Civil Status)
11.1990 - 07.1997
- Under Supervision of (IDSC) The Cabinet Information Center.
- Mentored newly-hired employees, prepared for project tasks and trained on unfamiliar systems.
- Used [Name], [Name] and [Name] languages to write code for [Type], [Type] and [Type] programs.
Computer Programmer
El Fath Company (Contractors)
11.1990 - 11.1991
- Dbase - Clipper.
Computer Programmer
Lucky Tours
10.1989 - 11.1990
- Dbase - Clipper.
- Used [Name], [Name] and [Name] languages to write code for [Type], [Type] and [Type] programs.
Computer Programmer
Sahara Tours
11.1987 - 10.1989
- Basic - Dbase - Clipper.
- Used [Name], [Name] and [Name] languages to write code for [Type], [Type] and [Type] programs.
Education
A-Levels -
IBM Training Center
CairoBachelor of Arts - Greek&Latin
Faculty of ART
CairoSkills
Effective communication
Timeline
Director of IT
Le Passage Cairo Hotel & Casino
05.1994 - 04.2025
Computer Programmer
National Number Project (Civil Status)
11.1990 - 07.1997
Computer Programmer
El Fath Company (Contractors)
11.1990 - 11.1991
Computer Programmer
Lucky Tours
10.1989 - 11.1990
Computer Programmer
Sahara Tours
11.1987 - 10.1989
Bachelor of Arts - Greek&Latin
Faculty of ART
A-Levels -
IBM Training Center
Custom Section
+20127 0015101
Personal Information
- Date of birth: 01/09/65
- Nationality: Egyptian
- Marital Status: Married with two child
Education
other
Hobbies and Interests
Reading & Sports & Music and Movies
Projects
Setup and install Fidelio Back Office under Dos instead of Wang Back Office Setup and install Opera in different versions instead of Fidelio Front Office now Opera V5.2 Setup and Install Micros in different Versions now 9700 Network Cabling (Design, Specifications… etc.) Hardware Specifications Internet (Design, Cabling, Hardware's … etc.) Prepare the design for IP Telephony and IPTV (Design, Hardware, Cabling … etc.) Preparing for Solaris Project