SOHER HAMDY MOHAMED ELSAID GOHAR

• Recruitment: Manage hiring processes, including job postings, interviews, and onboarding.
  - Employee Relations:Address employee concerns and promote a positive work environment.
  - Performance Management: Oversee performance reviews and support employee development.
  - Compliance:Ensure adherence to labor laws and company policies.
  - Training:Organize training programs and career development initiatives.
  - Compensation:Manage salary, benefits, and payroll processes.
  - HR Strategy: Work with management to align HR practices with company goals.
• Specific Task: Management part of Food Safety File ("White List")

Yearly Training Schedule. -Training Records - Records of employee training sessions, including attendance, topics covered, and certification obtained, in compliance with food safety standards. - Training Cards - Salary Structure Compliance -Punishment and Reward Policies: Develop and enforce policies regarding employee behavior and performance related to food safety, including disciplinary

• Recruitment and Onboarding -Managed recruitment, interviews, and onboarding.
• Payroll Management: - Administered payroll and resolved discrepancies.
• Employee Insurance: - Oversaw employee insurance plans and liaised with providers.
• Document Collection and Compliance: -Handled all hiring documentation and compliance.
• Performance Management: -Monitored KPIs and conducted performance reviews..
• Employee Relations: -Resolved employee issues and promoted a healthy work environment.

• Recruitment Support: -Assisted in sourcing, screening, and interviewing candidates.
• Payroll Assistance: -Supported payroll processing and addressed employee queries.
• Calculated payments for part-time staff.
• Documentation and Compliance: -Managed employee documentation and ensured legal compliance.
• Teacher Management: -Handled assignments and schedules for teachers in various departments. -Coordinated timetables with department coordinators.
• Communication Facilitation:
• Acted as the key point of contact between teachers and parents. -Assisted in addressing student affairs and ensuring effective communication between all parties.

• Recruitment Support:
• Assisted in sourcing, screening, and interviewing candidates.
• Payroll Assistance:
• Supported payroll processing and addressed employee queries. -Calculated payments for part-time staff.
• Documentation and Compliance: -Managed employee documentation and ensured legal compliance.
• Teacher Management: -Handled assignments and schedules for teachers in various departments.
• Coordinated timetables with department coordinators
• Communication Facilitation: -Acted as the key point of contact between teachers and parents. -Assisted in addressing student affairs and ensuring effective communication between all parties.

• Employee Relations and Cultural Integration:
• Support international staff with cultural integration and administrative needs. -Promote a positive, inclusive environment.
• Overtime Management: -Handle assignment and tracking of overtime duties.
• Ensure accurate recording and compensation for overtime hours.
• Teacher and Student Affairs: Coordinate teacher schedules and assignments.
• Facilitate communication between teachers, parents, and students. -Collect feedback from subject coordinators to address concerns.
• Payroll and Benefits Administration:
• Process payroll, including part-time and cross-border payments
• Administer benefits programs and ensure compliance with standards.

• Increased sales revenue by consistently meeting and exceeding sales targets
• Developed strong relationships with clients through excellent. customer service and regular followups
• Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
• Negotiated contracts with prospective clients, helping to secure long-term business partnerships.

• Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.
• Boosted revenue with upselling additional services such as room upgrades, meal plans, and special event bookings.
• Collaborated with team members to streamline reservation processes, ensuring a seamless guest experience from booking to checkout.
• Maintained high levels of efficiency by managing multiple phone lines and email correspondence for reservation requests and adjustments.

• Develop Recruitment Strategies:
• Create and implement effective recruitment strategies to attract qualified candidates for both coffee production roles and retail. positions in coffee shops.
• Candidate Screening and Interviewing -Schedule and conduct interviews with potential hires.
• Onboarding: -Provide new employees with necessary training and resources.
• Job Posting and Advertising: -Create and manage job postings on various platforms.
• HR Administration: -Manage applicant tracking systems (ATS)

• Scripted Reporting:
• Follow pre-prepared scripts to guide news segments, -Interviews:
• Meet and contact relevant people, asking specific questions outlined in the scripts.
• Location Reporting:
• Travel to different locations to capture the necessary action and conduct on-site interviews. -Team Coordination:
• Work closely with producers, editors, and other newsroom staff to cover all the story.

• Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
• Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
• Streamlined communication processes for improved information. exchange between customers and team members.
• Utilized strong problem-solving skills to quickly identify and address customer issues.