Seeking a position in your bank as a head of a department, where I can prove my work experience and my creative skills.
Overview
19
19
years of professional experience
2
2
Languages
Work History
Head Of Business Intelligence & Analysis - Retail Planning and Budgeting
BANK DU CAIRE
02.2022 - Current
-Working with the IT Team to launch new hardware and software
- Creating policies and procedures regarding collating and analyzing data
- Critically evaluating and screening data, plus profiling to identify any issues
- Developing new data analysis processes
- Assessing analytics on an ongoing basis
- Overseeing the data warehouse, including the collection and utilization of all data
- Extending knowledge of Business Intelligence to provide ongoing refinement of processes to improve operations
Digital Channels Business Data Analysis Senior Manager
BANK DU CAIRE
09.2019 - 07.2022
- Manage data analysis team for all digital banking channels
- Work closely with digital channels managers to build strategy plan and targets for each channel
- Build an ATM dashboard calculating (monthly, quarterly & annually) transactions for each ATM per card type and ATM profit to do movement plan
- Build daily (online banking, QR code and wallet) dashboards for customer status and transactions by branch and actual vs
Target for each branch and web Status
- Working on annual budget and income forecasting for each channel
- Working on business cases for new ATM disruption as per customer transactions and governorate population
- Work on branches unit cost to repricing the branches services
- Build Access system for ATM department generate reports of P&L for each ATM to can evaluate each location
Exchange Control & CBE Reporting Manager
BBE Now ATTIJARIWAFA BANK EGYPT
05.2016 - 09.2019
Reporting to transactional operation function
Manage the focal point 'Exchange Control' team, which interact with Bank operations departments and CBE to report all required and requested information about retail & corporate FX transactions and customers status
Providing accurate regulatory returns sent to the Central Bank of Egypt (CBE)-Exchange Control Sector
Work closely with other Operation team members to ensure a consistent delivery of service promulgating best practice without creating conflicts with policy and regulations
Automate many of reports to help our colleagues to save a time and efforts in reporting procedures
Senior COO-MI Officer
BARCLAYS BANK OF EGYPT
09.2010 - 05.2016
Preparing all reports of all COO functions daily and monthly reports and delivers it to bank upper management in Egypt and regional office of Barclays Africa and UK
Prepares monthly analysis for the delinquent customers in retail credit products covering the credit cycle to have clear vision of the customers' performance
Developing and implementing strategies to improve Retail & Business Banking KPI's
COO Non-financial report for all operation function
COO Monthly Expenses report versus STP
Monthly capacity plan for Corporate & Retail RMs
Monthly report for service level agreement
Monthly cost saving report
Assist COO during planning cycles, RAFs, STP and MTP
Analyze MIs produced (Productivity/ Performance / Cost)
Unit cost analysis & FTEs required for each unit by creating new module time based
Work as part of operational and project teams, providing accurate and Relevant MI to support data driven conclusions
COO Daily Semi-Automation Reports
Retail (FTEs required, FTEs Capacity Plan Unit cost, CIR)
Rewarded Eagle Award Q2'2013
FTEs & Cost forecasting module access system
Senior Internal Check Unit Officer
BARCLAYS BANK OF EGYPT
06.2007 - 09.2010
The job purpose is Supervise the ICU and Data Entry officers ensuring all application information are accurate and matching the bank policy
The Role of the function is act as main key link between the direct sales team especially (Auto Loan Product) and the retail risk function
Outputs :
Act as deputy for the ICU manager
Supervise ICU and Data Entry officers' tasks & responsibilities
Develop all kinds of MIS reports periodically from the system
Generate monthly commissions from the system
Gather and analyze product feedback to support functions for suggested improvements
Monitor and report performance measurement metrics, evaluate & action for team
Create shift rosters to ensure adequate staffing of Data Entry at all times
Delivering product training to team members & managers
Developed two data base one to manage ICU staff and receiving Apps
Another one to record the returned cases date from ICU to direct sales and branches team
Hardee's Carrefour Manager
AMIRICANA FOOD COMPANY
02.2006 - 06.2007
In this company I learned how to work as a team, how to create an identity for clients and how to satisfy them
Hardee's operation system
All paper work for the restaurant
Daily count and monthly count for the restaurant raw materials
Team work skills
Make program for monthly count for all raw material by excel
Education
MBA - Business Administration And Management
Ain Shams University
Egypt
04.2001 -
Tourism and Hotels - Tourism Guide section
Helwan University
Egypt
01.1998 - 01.2002
Skills
SQL Query Optimization
Personal Information
Date of Birth: 04/28/81
Nationality: Egyptian
Marital Status: Married
Military Status
Exempted
Hobbies
Hiking , Scouting , Fishing , Reading
Timeline
Head Of Business Intelligence & Analysis - Retail Planning and Budgeting
BANK DU CAIRE
02.2022 - Current
Digital Channels Business Data Analysis Senior Manager
Business Planning Manager – Group Head - Retail Banking Group at JS Bank LimitedBusiness Planning Manager – Group Head - Retail Banking Group at JS Bank Limited