Summary
Overview
Work History
Education
Skills
Certificates
Accomplishments
Interpersonal
Timeline
Generic

Samy Mohamed Samy

ITOM Engineer
Dokki

Summary

A Multi-skilled IT technical engineer with a comprehensive 3 years experience of designing , configuring and deploying IT solutions.
Enthusiastic with the necessary drive , skills and determination to resolve complex issues. Possessing effective organizational
skills and excellent working knowledge of Networking with the commitment to keep up with the latest technologies.
Now looking for a new and challenging position which will make best use of my existing skills and experience while furthering my personal and professional development

Overview

4
4
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Senior ITOM Conslutant

Intercom Enterprises
07.2024 - Current


  • Project-3: Faisal Islamic Bank (FIB)
  • Implementing and configuring monitoring and automating of end devices through BMC Client management
  • Implementing and configuring monitoring and automation of servers through Server automation
  • Implementing and configuring automation of Report generation through Server automation smart reporting
  • Implementing and configuring automation of vulnerability scans and patching of servers through Truesight Automation Console
  • Implementing and configuring integration of bmc server automation with BMC Helix Remedy
  • Project-2: MID Bank
  • Implementing and configuring Dynatrace for Application monitoring on core banking applications
  • Project-1: Misr Insurance Company (MIC)
  • Implementing and configuring monitoring and automating of end devices through BMC Client management
  • Implementing and configuring monitoring and automation of servers through Server automation
  • Implementing and configuring automation of Report generation through Server automation smart reporting
  • Implementing and configuring automation of vulnerability scans and patching of servers through Truesight Automation Console
  • Implementing and configuring integration of bmc server automation with BMC Helix Remedy

ITOM Consultant

GIZA SYSTEMS
06.2023 - 06.2024
  • Project-1: National Telecommunications Regulatory Authority (NTRA)
  • Implementing and configuring monitoring and automation of servers through Server automation
  • Implementing and configuring BMC Entuity
  • Implementing and configuring BMC Truesight Operations
  • Implementing and Integrating BMC Truesight Operations with Truesight Remedy
  • Implementing and configuring BMC Discovery

ITOM Engineer

WOREX TECHNOLOGY
03.2021 - 06.2023
  • Project-8: Al Alinma Bank
  • Implementing and configuring monitoring and automating IBM technologies through BMC Mainview Middleware Management (MVMM)
  • Project-7: Administrative Control Authority (ACA)
  • Implementing and configuring monitoring and automating of end devices through BMC Client management
  • Implementing and configuring monitoring and automation of servers through Server automation
  • Implementing and configuring monitoring and automation of network devices through Network Automation
  • Implementing and configuring monitoring and automation of servers through Truesight Automation Console
  • Project-6: Ministry of Defense (MOD)
  • Implementing and configuring monitoring and automating of end devices through BMC Client management
  • Implementing and configuring monitoring and automation of servers through Server automation
  • Implementing and configuring Microfocus cloud optimizer
  • Implementing and configuring Microfocus NOM (NNMI/NA)
  • Implementing and configuring Microfocus OBM
  • Project-5: AL-Rajhi Bank (KSA)
  • Implementing and configuring BMC Truesight Operations
  • Project-4: EGBANK
  • Implementing and configuring BMC Discovery
  • Project-3: EGYPTPOST
  • Implementing and configuring monitoring and automating of end devices through BMC Client management
  • Implementing and configuring monitoring and automation of servers through Server automation
  • Implementing and configuring BMC Entuity
  • Implementing and configuring BMC Truesight Operations
  • Implementing and configuring BMC Discovery
  • Project-2: Ministry of High Education (MoHE)
  • Implementing and configuring monitoring and automation of servers through Server automation
  • Implementing and configuring BMC Entuity
  • Implementing and configuring BMC Truesight Operations
  • Implementing and configuring BMC Discovery
  • Project-1: Soyven
  • Implementing and configuring monitoring and automating of end devices through BMC Client management

Education

FACULTY OF COMPUTERS AND INFORMATION

Cairo UNIVERSITY
05.2015 - 07.2020

Skills

MainView Middleware Management(MVMM)

BMC Client management

BMC Server Automation

BMC Smart reporting

BMC Capacity Optimization

BMC TrueSight Operations Management

BMC Discovery

BMC Network automation

Microfocus Cloud optimizer

Microfocus NNMI

Microfocus NA

Dynatrace

MicroFocus OBM

Object Oriented Programming

Python

Java

SQL

HTML

CSS

Familiarity with LINUX systems

CCNA

Docker Hands-On

Dynatrace

Certificates

  • Docker for the Absolute beginner-hands on- Devops
  • Completed a 4.5 hours course on udemy
  • dynatrace-partner-sales
  • dynatrace-partner-sales-engineer
  • dynatrace-partner-sales-specialist
  • dynatrace_associate_certification

Accomplishments

  • MILITARY SERVICE:
  • Exempted
  • BIRTH-DATE:
  • April 21, 1997

Interpersonal


  • Presentation & Communication skills
  • Leadership skills
  • Good at handling different kinds of people and tasks
  • Determination for continuing education in a fast-moving industry
  • Highly organized and dedicated to work.

Timeline

Senior ITOM Conslutant

Intercom Enterprises
07.2024 - Current

ITOM Consultant

GIZA SYSTEMS
06.2023 - 06.2024

ITOM Engineer

WOREX TECHNOLOGY
03.2021 - 06.2023

FACULTY OF COMPUTERS AND INFORMATION

Cairo UNIVERSITY
05.2015 - 07.2020

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Samy Mohamed SamyITOM Engineer