Sara Ghareeb

• Act as a trusted advisor for senior managers and leaders. Build the business partner relationship with management and key staff. Understand the business, goals, challenge and help to address issues accordingly.
• Work on and drive the People Plan for the assigned business units within different countries in the MENATI region, with a focus on KSA, UAE and Kuwait, for both Blue Collars and White Collars, in close collaboration with the Senior Leadership, and by staying true to the guiding principles and values of the business and country priorities.
• Translate business requirements into a strategy that resolves issues related to future needs. Develop a coherent and persuasive strategy and build a compelling business case for major initiatives.

• Manage contingent staff life-cycle projects in full, from recruitment to exit stage, through multiple workforce suppliers, in the MENATI region, using SAP SuccessFactors as a VMS, i.e.: proper supplier/s selection for the relevant project, managing timeline of the project as per the assigned deadlines, onboarding and Visa process, mobilizing, disciplinary succession planning ,actions , performance management, exit process….etc.”

• Rate consultation and management to make sure the cost control measures are followed and applied as per the defined strategy.
• Full onboarding process management with full supervision over the manpower supplier/s’ global mobility team/s, i.e.: full visa process, mobilization , medical insurance , accommodation ...etc

• Fully manage the manpower suppliers’ issues with the business i.e: billing resolution, conflict resolution whether with the workers or the clients, costing revision and correction wherever needed & full management to ensure accuracy and cost control.
• Manage the delivery of the annual review & bonus cycle for the assigned BUs, in full (pay analysis , revising increase percentages and calculation in connection to the performance reviews, handle all relevant communications with the management and the employees ...etc)
• Provide guidance on relevant legislations per country and make sure the business is fully compliant.
• Ensure the Local labor law practices are followed by the business wherever applicable,
i.e : end of service calculations or any cost calculations in general , separation/termination process , malpractices...etc .

• Manage employee relations issues in full for the assigned BUs, conducting thorough investigations and providing resolutions and coaching managers to effectively deal with employee relations matters.
• Act as an advisor to line managers in order to educate them and minimize risk, ensuring compliance with the local law and company policy throughout the employee lifecycle.
• Communicate and implement HR policies and procedures to ensure compliance with employment laws and regulations, mitigating risk to the organization.
• Working with the management to identify and support the development and retention of top talents.
• Assist in the development and definition of processes, documentation of processes, project plans, …etc
• Provide continuous coaching and guidance regarding organizational issues, conduct appropriate diagnostics, and advise on solutions.
• Partner with HR Group functions (e.g., Talent Acquisition, Payroll , Legal …) as well as with the HR People Operations network when needed to ensure the target stakeholders receive the necessary services, support and communications from these HR functions.
• Building and maintaining relationships with the stakeholders and providing consistently high levels of client service

Senior Specialist : From Oct 2019 - Feb 2021

Supervisor : From Mar 21 - Mar 23

- Oversee the day-to-day operations of employees across UAE, MEC, Israel, South Africa, Turkey, leading a team of 2 members, with a direct responsibility for approximately 1050 employees and 450 Business sponsors.
- Manage and handle all operations with all MEA manpower suppliers, such as hiring, exit settlement, vacations, annual performance…etc.
- Work with MEA manpower suppliers and hiring managers to ensure a smooth hiring process to close the hiring cycle within the assigned timeline.
- Work on the termination process and prepare the final settlement for separated employees (end of service, vacation balance payment and notify all the suppliers with the list of resignations)
- Collect, monitor, and facilitate application of all the termination policies across all MEA countries, after validating with the legal consultant to guide the managers accordingly.
- Fully manage the performance “Annual Increase” and “Annual Bonus” payout cycle.
- Provide support and guidance of the exit cycle for the resigning employees within the assigned timeline .

- Validate all the expired contracts and setting a renewal plan in accordance with the finance team based on the available budgets.
- Revise the cost sheets provided from manpower suppliers to make sure it’s mapped with the available budget, whether it be related to hiring a resource or terminating an existing resource.
- Facilitate and resolve any issues the employees are facing with their labor broker.
- Monitor the tracking of vacation and ensure accurate vacation settlement by end of year.
- Regularly communicate the privacy, compliance, policy updates…etc, to ensure employees’ awareness.
- Update employees on their Compensation plans and FY Targets according to their roles.
- Review the monthly report to make sure we have accurate information on the system mapped to our headcounts.

•Handle full 360 recruitment process .

•Handle offering, assists the new employee in the hiring process and answering all related inquires.

•Responsible for onboarding of new employees in order to become fully integrated.•Implements overall HR process, monitors and applies HR best practices.

•Provides analytical and well documented recruiting reports to the rest of the team.

Creates, develops, and updates job descriptions and job specifications, in coordination with departments heads & employees.

•Assists and handles all activities related to employees’ welfare (recognitions, celebrations, offers, etc.)

•Assists the HR operations manager in the contract renewal process and the contract termination process.

•Assists the HR director in the execution of the annual performance review and the annual increase based on the outcome of the performance appraisals.

•Coordinate recruiting activities, this responsibility includes but is not limited to creating posting, job descriptions, sourcing, screening, scheduling interviews, checking references/backgrounds and keep recruitment records updated.

•Facilitate on-boarding activities for new hires to ensure their onboarding experience is professional, which involves scheduling onboarding activities, collecting new hire documents, and conducting new hire orientations.

•Maintain, organize and update confidential employee files and records.

•Be point of contact for employee questions regarding benefits, policies, procedures, and other HR related matters.

•Managing the performance of a team of 16 members whose responsibility is to review the profiles of the current and new customers periodically to avoid money laundry and any financial crime related issues.

•Handling daily, weekly, and monthly reports to report the progress of the process.

•Ensuring procedures and controls are being adhered to at all times.

•Ensuring employees are competent in several roles to maximize flexibility on the shift and within the bank.

•Ensure the shift meets or exceeds production/processing targets by leading the team to deliver key objectives.

•Ensuring the team meets or exceeds agreed customer service levels.