Trading, Traveling, Music
Hi, I’m
Sarah Abdelghaffar
Marketing Manager
Giza,GZ
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
years of professional experience
6
years of post-secondary education
5
Certifications
2
Languages
Work History
Lugano Caffe Egypt Cairo, Al Jizah
B2B Sales Manager
04.2022 - Current
Job overview
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
WIC Egypt
FMCG Marketing manager
01.2018 - 01.2022
Job overview
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
Eltahan Food industries
Marketing Manager, FMCG
01.2015 - 01.2018
Job overview
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
Etisalat MisrCairo, Al Jizah
CSR/ CRM Specialist
08.2010 - 06.2015
Job overview
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Cairo UniversityGiza
Faculty
01.2006 - 01.2010
Job overview
- Certified professional English language Center for foreign languages and translation Cairo university.
Education
Cairo University Cairo
Bachelor Of Accountancy from Commerce
09.2006 - 01.2010
Cairo University Cairo
Masters In Business Administration from International Marketing
09.2021 - 01.2024
Skills
Excellent knowledge ofMS OFFICE Word, Excel, PowerPointBUSINESS SkillVendor relationsEvent planning and executionBusiness developmentCustomer Relationship Management (CRM)Intuit QuickBaseProduct launchProduct developmentTeam managementMarket and competitive analysisMarketing campaign managementPresentations and proposals
Strategic planning
Business Development
Improvement initiatives
Sales and marketing
Business planning
Negotiation
Creative merchandising
Budgeting
Business administration
Certification
Courses & Training
Interests
Timeline
B2B Sales Manager
Lugano Caffe Egypt
04.2022 - Current
Cairo University
Masters In Business Administration from International Marketing
09.2021 - 01.2024
FMCG Marketing manager
WIC Egypt
01.2018 - 01.2022
Marketing Manager, FMCG
Eltahan Food industries
01.2015 - 01.2018
CSR/ CRM Specialist
Etisalat Misr
08.2010 - 06.2015
Cairo University
Bachelor Of Accountancy from Commerce
09.2006 - 01.2010
Faculty
Cairo University
01.2006 - 01.2010