Sarah Mamdouh Ibrahim
New Cairo, Fifth Settlement
Summary
Experienced in office management and administration with a proven track record of optimizing productivity, efficiency, and service quality in diverse environments. Highly dependable, ethical, and reliable support specialist and leader with advanced organizational, technical, and business acumen. Collaborates effectively with cross-functional teams to ensure operational and service excellence throughout the organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager
SAIB Bank
12.2019 - Current
- Review outward Internal Audit reports & ensure the right archiving process for these files according to the agreed procedures
- Manage administrative work as needed including follow up tasks and facilities data
- Provide reports as texts, figures and schedules upon work needs
- Review all inward & outward correspondences on time and ensure the confidentiality of all correspondences, save and archive them
- Handle & arrange employee’s timesheets
- Experience
Operations Executive Officer
Superior Business Solutions ME
06.2019 - 12.2019
- Ensure implementing the agreed process of Tenders including technical and financial proposals and other related administrative documents
- Oversee administrative work as needed including follow up tasks and facilities data and manage people to complete tasks required
- Provide reports as texts, figures and schedules upon work needs
- Revise correspondences, reports, save and archive them according to the agreed procedures
- Keeping personnel records up to date
- Ensure that all documents in employee file comply with the needed documents set by labor law.
Office Manager for vice president
Talaat Moustafa Holding Group
10.2015 - 06.2019
- Handling Agenda and the office system for the vice president Organize office operations and procedures including data management and filling
- Plan in- house and out- activities like: Events and conferences Serve as the point person for office manager duties including maintenance, mailing, supplies, equipment, travel arrangements, hotels reservations and bills
- Participate, attend and prepare relevant meetings including submitting reports to the Vice President
- Directing and answering inquiries and other corporate functions addressed to the Vice President
- Analyse and summarize incoming communications
- Devising and maintaining office systems, set up, proof, compile, create and distribute high standard business correspondence including memos, letters, e-mail presentation material and written statements.
Office Manager for CEO
MISC
12.2012 - 09.2015
- Egypt for industrial automation systems
- Responsibilities: Ensure implementing the right process for Tenders Issue and follow LGs
- Handle & arrange employee’s administrative affairs & timesheets
- Review all inward & outward correspondences on time and ensure the confidentiality of all correspondences
- General archive management of the company, and develop an indexing system, allowing easy filing and documentation, and speed of handling and preserving them from damage
- Manage & maintain executive’s travel arrangements
- Arrange and coordinate meetings and events
- Record, transcribe & distribute minutes of meetings
- Update the petty cash expenses report on a regular basis for the
- Chairman Office safe.
Office Manager
Hermit for Constructions
08.2008 - 09.2012
- Maintains daily financial records for the company by analysing balance sheets
- Provides financial status information by preparing reports
- Controlling in/out cash flows and expenditure
- Devising and maintaining office system including data management and filing.
Education
Diploma - Human Resources Management
American University of Cairo
Egypt09.2018
Bachelor of Commerce - Accounting
Cairo University
Egypt05.2008
Skills
- Employee in leading organizations
- Good interpersonal and communication skills
- Know how to set priorities
- Details oriented
- Strategic thinking
- Solve and analysis problems and adopt solutions
- Time Management
- Planning and organizational skills
- Customer Service and Customer Relations
- Excellent multi-tasking ability
- Administrative Support
- Document Management
Certification
- Strategic Management, The American University in Cairo - Dec.2016 - Jan. 2017
- Management& Leadership skills - Talaat Moustafa Holding Group.
- Information Security Awareness - Egyptian Banking Institute.
- Risk Operations Management Workshop - Saib bank.
Languages
Arabic
Native language
English
Advanced
C1
French
Beginner
A1
German
Beginner
A1
Timeline
Office Manager
SAIB Bank
12.2019 - Current
Operations Executive Officer
Superior Business Solutions ME
06.2019 - 12.2019
Office Manager for vice president
Talaat Moustafa Holding Group
10.2015 - 06.2019
Office Manager for CEO
MISC
12.2012 - 09.2015
Office Manager
Hermit for Constructions
08.2008 - 09.2012
Diploma - Human Resources Management
American University of Cairo
Bachelor of Commerce - Accounting
Cairo University
- Strategic Management, The American University in Cairo - Dec.2016 - Jan. 2017
- Management& Leadership skills - Talaat Moustafa Holding Group.
- Information Security Awareness - Egyptian Banking Institute.
- Risk Operations Management Workshop - Saib bank.
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