Sarraa Khaled Fawzy
ESL Instructor
Sedi Beshr Bahari, Alexandria
Summary
A CELTA and TESOL certified ESL instructor with 5 years of experience educating ESL students in language centers.
Knowledgeable in teaching ESL methods and techniques.
Proficient in teaching difficult concepts to students, including breaking down topics, scaffolding, re-teaching, and checking for understanding.
Motivated to help students develop a high level of proficiency in reading, speaking and writing in English.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
2
2
Languages
Work History
English Instructor
Real Soft House
Alexandria
10.2018 - Current
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Used learning assessments to regularly monitor student understanding of class concepts and materials.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Improved student performance by defining clear goals and communicating performance metrics.
- Optimized learning plans based on student performance and feedback.
English Instructor
Freelance
Alexandria
01.2017 - Current
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Used learning assessments to regularly monitor student understanding of class concepts and materials.
- Improved student performance by defining clear goals and communicating performance metrics.
- Increased student participation via engaging lectures and assignments.
- Optimized learning plans based on student performance and feedback.
Customer Service Representative
Vodafone UK
Alexandria
10.2020 - 03.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Proofreader
El_Rayada For Students' Workbooks
Alexandria
04.2020 - 07.2020
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
- Checked and corrected grammatical and spelling errors in diverse documents.
- Revised work to identify missed mistakes before completing assigned assignments.
- Collaborated with editors to meet project deadlines and solicit customer feedback and transparency on work progress.
- Managed finished works and version edits for comprehensive record of each file.
English Instructor
Concept
Alexandria
10.2019 - 12.2019
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Used learning assessments to regularly monitor student understanding of class concepts and materials.
- Improved student performance by defining clear goals and communicating performance metrics.
- Increased student participation via engaging lectures and assignments.
- Optimized learning plans based on student performance and feedback.
Instructor's Mentor
Harvest British College
01.2018 - 07.2018
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Reviewed class and student records to identify improvement opportunities.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
English Teacher
Smile nursery
03.2018 - 06.2018
- Planned and implemented integrated lessons to meet national standards.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Instructed students in core educational principles, concepts and in-depth subject matter.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
English Instructor
Harvest British College
01.2017 - 10.2018
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Used learning assessments to regularly monitor student understanding of class concepts and materials.
- Improved student performance by defining clear goals and communicating performance metrics.
- Increased student participation via engaging lectures and assignments.
- Optimized learning plans based on student performance and feedback.
Chemist
Hassab Labs
Alexandria
11.2013 - 10.2017
- Coordinated and performed analytical tests to comply with established standards and specifications.
- Performed standardized tests on organic and inorganic compounds to observe fundamental differences in properties.
- Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.
- Established quality control measures for instrumentation and monitored data quality to operate instrument with control limits.
Chemist
ElHayah Labs
Alexandria
06.2013 - 11.2013
- Coordinated and performed analytical tests to comply with established standards and specifications.
- Performed standardized tests on organic and inorganic compounds to observe fundamental differences in properties.
- Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.
- Established quality control measures for instrumentation and monitored data quality to operate instrument with control limits.
Education
Bachelor - undefined
Alexandria University
09.2008 - 06.2013
Skills
Leadership
Time management
Presentation skills
Creativity
Problem solving & Handling skills
Collaboration
Lesson planning
Classroom management
Curriculum development
Progress assessments
Performance evaluation
Certification
CELTA, Pharos University.
Timeline
Customer Service Representative
Vodafone UK
10.2020 - 03.2022
Proofreader
El_Rayada For Students' Workbooks
04.2020 - 07.2020
English Instructor
Concept
10.2019 - 12.2019
English Instructor
Real Soft House
10.2018 - Current
English Teacher
Smile nursery
03.2018 - 06.2018
Instructor's Mentor
Harvest British College
01.2018 - 07.2018
English Instructor
Freelance
01.2017 - Current
English Instructor
Harvest British College
01.2017 - 10.2018
Chemist
Hassab Labs
11.2013 - 10.2017
Chemist
ElHayah Labs
06.2013 - 11.2013
Bachelor - undefined
Alexandria University
09.2008 - 06.2013