Dynamic professional transitioning from a teaching position, offering a robust set of transferable skills adaptable to diverse environments. A strong foundation in effective communication has facilitated successful engagement with a wide range of audiences, including students, parents, and colleagues. Exceptional organizational and planning abilities have been instrumental in managing classroom dynamics and curricular activities, leading to the creation of structured plans that ensure efficient task completion. Thriving in new and diverse settings, collaboration with individuals from various backgrounds is a strong suit. Coupled with excellent time management skills and proficiency in Microsoft Office Suite, there is capability to produce professional documents and spreadsheets. Eagerness to leverage these skills and experiences in a role that fosters professional growth and development is evident.
• Answered customer questions/complaints in prompt manner or referred to appropriate staff
• Processed returned items and issued credits in timely manner
• Acted as liaison between customer and financing company to resolve billing issues
• Accurately handled all cash/check/credit card transactions and balanced cash drawer with efficiency
• Served as resource to staff by answering questions, assisted with problems, and provided training
• Communicated with managers any tasks that needed to be done or areas that needed improvement
• Ensured representatives maintained appropriate tone of voice and professionalism
• Handled all correspondence and documents in professional and confidential manner
Highly organized, efficient, dependable, and responsible
Excellent team player, flexible, and adaptable
Considerate and patient
Can form quick and productive relationships with coworkers
Able to communicate effectively both orally and in writing
Typing speed: 60 words per minute
Data entry experience: 10,000 keystrokes per hour