Sawsan Salah
Sheikh Zayed, Giza
Summary
Highly skilled and experienced Senior DevOps Engineer with over 10 years of experience in designing, implementing, and managing DevOps processes, tools, and pipelines. Expert in cloud-native technologies, containerization, automation, and continuous integration/continuous delivery (CI/CD). Strong experience in leading and managing cross-functional teams.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior DevOps Engineer
Dell Technologies
12.2022 - Current
- Design, implement, and manage cloud-native DevOps processes and pipelines for Dell’s 5G running on AKS
- Develop and maintain infrastructure as code (IaC) using Terraform, Ansible, and Azure Resource Manager templates .
- Implement and manage Kubernetes clusters and container orchestration using Helm and AKS
- Develop and maintain CI/CD pipelines using Jenkins and GitLab, including automated testing, deployment, and monitoring
- Implement and manage deployment tools like ArgoCD
- Integrate messaging system using NATS for communication between microservices.
- Lead and mentor junior team members, including managing code reviews and providing technical guidance.
Senior DevOps Engineer
Etisalat
12.2021 - 12.2022
- Designed and implemented DevOps processes and pipelines for a large-scale web application.
- Implemented and managed Docker containers and orchestration using Kubernetes .
- Developed and maintained CI/CD pipelines using Jenkins.
- Designed and implemented monitoring and logging solutions using the ELK stack, Grafana, and Prometheus.
- Collaborated with development and operations teams to streamline processes and improve performance.
- Integrated security into cloud architecture solutions to prevent bugging
- Provided engineering support from code delivery until retirement of application
Senior Cloud Solutions Engineer
Raya Data Center
11.2019 - 12.2021
- Create and managed servers in VMware, Vsphere and ESXi.
- Configure multiple instances of postgres and mysql
- Install and configure customized versions of MySQL, Apache, Sendmail on RedHat Enterprise servers.
- Deploy and managed 2/3 tier applications with Apache, MySQL and Ngnix Manage services using Zabbix
- Update and manage production software for all releases and patches.
- Troubleshooting and maintain systems like ( MS Windows ,Linux Like systems – VMWare “ Vsphere ,vcloud )
Senior Application Support Engineer
Huawei
02.2018 - 11.2019
- Provides 7x24 Technical Support for Huawei's customer.
- Learned and shared knowledge of new technologies to support technically challenging projects and assume various responsibilities.
- Reviewed existing programs to refine, reduce operating time and improve techniques.
- Remote Technical Support for BSS products Analyzing problems/situations,
- Managed software development and support using formal specifications, data flow diagrams and other design techniques.
System Engineer
Raya Aman
01.2016 - 01.2018
- Install & Manage & configure Linux OSs.Install & manage & configure Monitoring tools (Zabbix) Analyze and resolve problems associated with the systems.
- Holding workshops with other teams to enhance service performance.
- Providing service owners with required support and recommendations. Maintain server hardware status & make sure it's up, healthy, console.
Advanced Technical Support Engineer
Tedata
01.2011 - 12.2015
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Performed root cause analysis of reported issues to enact corrections.
- Documented faults and bugs for referral to development staff for use in updates
Education
Bachelor's Degree - Bachelor's Degree, Electrical, Electronics And Com
Faculty of Engineering
Helwan, Egypt07.2010
Skills
- Operating Systems: Linux (Red Hat, Ubuntu, CentOS), Windows
- Server Cloud Technologies: AWS, Azure
- Platform Automation and Configuration Tools: Ansible, Terraform
- Container Technologies: Docker, Kubernetes
- Continuous Integration/Continuous Delivery (CI/CD): Jenkins, GitLab
- Monitoring and Logging: ELK Stack, Grafana, Prometheus
- Deployment Tools: ArgoCD
- Helm: Kubernetes package manager
Certification
Certified Kubernetes Administrator (CKA) - LF- Credential ID cb8h29fu8q
CERTIFIED KUBERNETES APPLICATIONDEVELOPER (CKAD) - Credential ID LF-dyzzq5ftm
Red Hat Certified System Administrator (RHCSA) - Credential ID 200-056-083
Certified Gitops for Argocd (Credential ID 62a39c184609f444793d6710
Fundamental for Istio by Solo.io
Intermediate for Istio by Solo.io
VMware Certified Professional - Data Center Virtualization 2020
VMware Certified Professional - Network Virtualization 2021
Project Experience
Led the deployment of ArgoCD for a cloud-native application running on AKS clusters on Azure.
Designed and implemented the ArgoCD deployment pipeline to automate deployment of Kubernetes manifests and Helm charts.
Implemented GitOps practices using ArgoCD to manage the Kubernetes cluster configuration and deployment.
Maintained and upgraded ArgoCD instances and ensured high availability.
Developed and maintained custom plugins and integrations with ArgoCD to fit the organization's needs.
Designed and implemented monitoring and logging solutions using Prometheus, Grafana, and the ELK stack.
Designed and implemented Kubernetes clusters for testing and development environments.
Implemented container orchestration using Kubernetes and developed and maintained Helm charts for deployment.
Developed and maintained CI/CD pipelines using Jenkins and GitLab.
Designed and implemented monitoring and logging solutions using Prometheus, Grafana, and the ELK stack.
Timeline
Senior DevOps Engineer
Dell Technologies
12.2022 - Current
Senior DevOps Engineer
Etisalat
12.2021 - 12.2022
Senior Cloud Solutions Engineer
Raya Data Center
11.2019 - 12.2021
Senior Application Support Engineer
Huawei
02.2018 - 11.2019
System Engineer
Raya Aman
01.2016 - 01.2018
Advanced Technical Support Engineer
Tedata
01.2011 - 12.2015
Bachelor's Degree - Bachelor's Degree, Electrical, Electronics And Com
Faculty of Engineering
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