Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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SAYED TAHA AHMED ELSAYED

CAIRO,C

Summary

Seeking a challenging position in a big organization to improve and utilize my skills as qualifications as well.

Overview

33
33
years of professional experience

Work History

DUTY MANAGER

MCC
01.2022 - Current
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
  • Conducted regular performance evaluations for team members, identifying areas of improvement and recommending appropriate action plans.
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Implemented new procedures to optimize workflow efficiency within the front desk team.
  • Ensured compliance with all company policies, local regulations, and industry standards related to hotel operations.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
  • Coordinated staff training sessions on new systems or procedures, fostering continuous learning among team members.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.

SPANNER ENGINEERS SECTION SUPERVISOR

MCC
01.2017 - 04.2022
  • Maximized productivity, delegating tasks based on individual strengths and capabilities.
  • Enhanced team performance with regular training sessions and one-on-one coaching.
  • Established clear performance expectations for team members, leading to increased accountability and improved outcomes.
  • Promoted open lines of communication within the section, fostering a collaborative atmosphere conducive to problemsolving.
  • Improved communication between departments for better collaboration and project execution.
  • Developed detailed schedules to ensure timely completion of projects without compromising quality.
  • Coordinated with other supervisors to align strategies and streamline interdepartmental workflows.
  • Managed budgets effectively, ensuring optimal use of funds while meeting all required financial targets.
  • Initiated cost-saving measures that resulted in reduced expenses without sacrificing operational efficiency.
  • Conducted performance evaluations, providing constructive feedback to drive continuous improvement among staff members.
  • Mentored junior staff members, helping them develop professional skills for career growth.
  • Liaised with accounting manager to formulate department and fixed asset budgets.
  • Supervised ongoing daily production phases.

GM ASSIST.

MCC
01.2015 - 04.2017

ELEC. & AVIONICS TECHNICIAN

EGYPTAIR
07.1991 - 06.2015
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Performed thorough visual and physical inspections of all electrical parts.
  • Diagnosed faults and developed resolution plans.
  • Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
  • Completed preventive and reparative maintenance on aircraft electronics and computer systems.
  • Improved aircraft performance by repairing, maintaining, and calibrating navigation systems.
  • Minimized errors related to miscommunication among team members by employing clear verbal instructions along with thorough written reports.
  • Optimized aircraft performance by calibrating and testing avionics hardware.
  • Optimized communication capabilities on aircraft by installing and maintaining various radio systems.
  • Improved flight efficiency, conducted software updates on flight control systems.
  • Safeguarded sensitive avionic components from damage during maintenance activities through careful handling practices.
  • Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover malfunctions.
  • Ensured aircraft met stringent industry standards, led comprehensive pre-flight avionics checks.

Education

ELMATRYA INDUSTRIAL INSTITUTE - undefined

ELMATRYA INDUSTRIAL INSTITUTE

BACHOLER OF COMMERCE - undefined

AIN SHAMS UNIVERSTY

COMPLEMENTARY COURSE - ELEC / AVIONICS

N.C.A.T.O

AMERICAN LANGUAGE COURSE - undefined

LWTR - ELEC / AVIONICS

A320, 321 & CFM DIFFERENCE ELEC. COURSE - undefined

Skills

Communication

Personal Information

  • Date of Birth: 09/09/69
  • Nationality: EGYPTIAN

Timeline

DUTY MANAGER

MCC
01.2022 - Current

SPANNER ENGINEERS SECTION SUPERVISOR

MCC
01.2017 - 04.2022

GM ASSIST.

MCC
01.2015 - 04.2017

ELEC. & AVIONICS TECHNICIAN

EGYPTAIR
07.1991 - 06.2015

ELMATRYA INDUSTRIAL INSTITUTE - undefined

ELMATRYA INDUSTRIAL INSTITUTE

BACHOLER OF COMMERCE - undefined

AIN SHAMS UNIVERSTY

COMPLEMENTARY COURSE - ELEC / AVIONICS

N.C.A.T.O

AMERICAN LANGUAGE COURSE - undefined

LWTR - ELEC / AVIONICS

A320, 321 & CFM DIFFERENCE ELEC. COURSE - undefined

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