SAYED TAHA AHMED ELSAYED
CAIRO,C
Summary
Seeking a challenging position in a big organization to improve and utilize my skills as qualifications as well.
Overview
33
33
years of professional experience
Work History
DUTY MANAGER
MCC
01.2022 - Current
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
- Conducted regular performance evaluations for team members, identifying areas of improvement and recommending appropriate action plans.
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Implemented new procedures to optimize workflow efficiency within the front desk team.
- Ensured compliance with all company policies, local regulations, and industry standards related to hotel operations.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
- Coordinated staff training sessions on new systems or procedures, fostering continuous learning among team members.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
SPANNER ENGINEERS SECTION SUPERVISOR
MCC
01.2017 - 04.2022
- Maximized productivity, delegating tasks based on individual strengths and capabilities.
- Enhanced team performance with regular training sessions and one-on-one coaching.
- Established clear performance expectations for team members, leading to increased accountability and improved outcomes.
- Promoted open lines of communication within the section, fostering a collaborative atmosphere conducive to problemsolving.
- Improved communication between departments for better collaboration and project execution.
- Developed detailed schedules to ensure timely completion of projects without compromising quality.
- Coordinated with other supervisors to align strategies and streamline interdepartmental workflows.
- Managed budgets effectively, ensuring optimal use of funds while meeting all required financial targets.
- Initiated cost-saving measures that resulted in reduced expenses without sacrificing operational efficiency.
- Conducted performance evaluations, providing constructive feedback to drive continuous improvement among staff members.
- Mentored junior staff members, helping them develop professional skills for career growth.
- Liaised with accounting manager to formulate department and fixed asset budgets.
- Supervised ongoing daily production phases.
GM ASSIST.
MCC
01.2015 - 04.2017
ELEC. & AVIONICS TECHNICIAN
EGYPTAIR
07.1991 - 06.2015
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Performed thorough visual and physical inspections of all electrical parts.
- Diagnosed faults and developed resolution plans.
- Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Improved aircraft performance by repairing, maintaining, and calibrating navigation systems.
- Minimized errors related to miscommunication among team members by employing clear verbal instructions along with thorough written reports.
- Optimized aircraft performance by calibrating and testing avionics hardware.
- Optimized communication capabilities on aircraft by installing and maintaining various radio systems.
- Improved flight efficiency, conducted software updates on flight control systems.
- Safeguarded sensitive avionic components from damage during maintenance activities through careful handling practices.
- Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover malfunctions.
- Ensured aircraft met stringent industry standards, led comprehensive pre-flight avionics checks.
Education
ELMATRYA INDUSTRIAL INSTITUTE - undefined
ELMATRYA INDUSTRIAL INSTITUTE
BACHOLER OF COMMERCE - undefined
AIN SHAMS UNIVERSTY
COMPLEMENTARY COURSE - ELEC / AVIONICS
N.C.A.T.O
AMERICAN LANGUAGE COURSE - undefined
LWTR - ELEC / AVIONICS
A320, 321 & CFM DIFFERENCE ELEC. COURSE - undefined
Skills
Communication
Ability to Work Under Pressure
Decision Making
Time Management
Self motivation
Conflict Resolution
Leadership
Adaptability
Teamwork
Creativity
Quick Learner
Responsible
Efficient
Organizational Skills
Multi-tasking
Basic Computer Skills (Word, Excel, Outlook)
Personal Information
- Date of Birth: 09/09/69
- Nationality: EGYPTIAN
Timeline
DUTY MANAGER
MCC
01.2022 - Current
SPANNER ENGINEERS SECTION SUPERVISOR
MCC
01.2017 - 04.2022
GM ASSIST.
MCC
01.2015 - 04.2017
ELEC. & AVIONICS TECHNICIAN
EGYPTAIR
07.1991 - 06.2015
ELMATRYA INDUSTRIAL INSTITUTE - undefined
ELMATRYA INDUSTRIAL INSTITUTE
BACHOLER OF COMMERCE - undefined
AIN SHAMS UNIVERSTY
COMPLEMENTARY COURSE - ELEC / AVIONICS
N.C.A.T.O