Music
Seif ELHADIDI
Student
Summary
Active worker with a good background that I received from my training at the Hotel. I am backed up with good English language as I was in American School since kindergarten, then I joined Political Science and specialized in International Relations field at AUC, which enhanced my speaking, writing, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
Languages
Work History
Hotel Front Desk Clerk (Training)
Steigenberger Hotel
02.2024 - 04.2024
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained positive relationships with guests for satisfaction.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Education
No Degree - Political Science, International Relations
The American University in Cairo
New Cairo, Egypt 04.2001 -
High School Diploma -
AL Manar Language School
Ismailia, Egypt 04.2001 -
Skills
Business Development
Relationship Building
Problem-solving aptitude
Written Communication
Professional Appearance
Phone and Email Etiquette
Problem-solving aptitude
Interests
Sports
Timeline
Hotel Front Desk Clerk (Training)
Steigenberger Hotel
02.2024 - 04.2024
No Degree - Political Science, International Relations
The American University in Cairo
04.2001 -
High School Diploma -
AL Manar Language School
04.2001 -