Seif Magdy
Cairo
Summary
Results-driven Programs Manager with expertise in overseeing diverse strategic projects and media programmes, enhancing performance, and aligning operations with organisational objectives. Directed marketing strategies and digital campaigns to elevate brand presence and foster partnerships within the media production industry. Managed operations for Miracle Group's subsidiaries, optimising business processes to drive operational efficiency and achieve corporate KPIs.
Overview
3
3
Languages
16
16
years of professional experience
Work History
Broadcaster / Director of Programs
RadioCast company
01.2025 - Current
- Hosted and produced audio content, managing interviews and live broadcasts to engage audience and enhance listener experience.
- Researched topics and developed creative scripts and concepts for radio and digital shows, ensuring content relevance and audience appeal.
- Results-driven Programs Manager with extensive experience in overseeing multiple strategic projects and media/corporate programs, driving performance, and aligning operations with organisational goals.
Marketing Manager
Dokumenta Studios
01.2026 - Current
- Developed and executed marketing strategies and digital campaigns for Documenta Studios, enhancing brand visibility, attracting clients, and establishing strategic partnerships within the media production industry.
- Managed marketing budgets, allocating resources efficiently to achieve strategic objectives and maximise returns.
- Established collaborative business partnerships with industry stakeholders to enhance customer acquisition efforts. to drive customer acquisition and generate revenue.
- Created sales strategies to promote advertising offerings and motivate larger deals.
Sports Marketing Manager
Orange club
06.2024 - Current
- Directed football marketing strategies and commercial campaigns, enhancing club sponsorships and fan engagement initiatives, and maximising brand value of sports teams and football projects.
- Created sales strategies to promote advertising offerings and motivate larger deals.
- Managed marketing budgets, allocating resources efficiently to achieve strategic objectives and maximise returns.
- Built new business partnerships to drive customer acquisition and generate revenue.
CEO
Mircale Education company
06.2023 - Current
- Directed operations and strategic direction of Miracle Group's subsidiaries, optimised cross-sector business processes for operational efficiency, and led executive teams to achieve corporate KPIs, financial targets, and sustainable growth.
- Built successful business culture focused on performance optimisation and goal attainment.
- Developed successful strategies and policies, meeting organisational needs and implementing improvements.
- Spearheaded strategic planning and implementation to drive company growth and profitability.
Founder
Mira Goal company
07.2022 - Current
- Negotiated player contracts with Spanish football clubs, securing deals valued at 20% growth over previous contracts.
- Conducted market research on Spanish football trends to align player profiles with club needs, enhancing placement efficiency by 30%.
- Founded and managed a sports marketing business specializing in scouting, promoting, and placing Egyptian football players in Spanish clubs.
SME - Technical Support
Alorica Customer Service
05.2025 - 05.2026
- Monitor customer devices and perform remote troubleshooting, reducing repeat technical tickets by 20%.
- Handled high volume of inbound/outbound calls and email cases, maintaining 95%+ SLA compliance to meet customer expectations.
- Managed and supported 50+ client accounts daily, resolving technical and account-related issues to enhance client satisfaction.
- Collaborated with cross-functional teams to escalate and resolve complex customer concerns, improving service delivery.
Team leader
RAYA Customer Service
01.2025 - 05.2025
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Maintained excellent employee relationships by cultivating supportive, positive and helpful a working environment.
- Resolved complex customer enquiries, disputes and complaints.
- Evaluated team performance and provided constructive feedback to improve daily goal achievement.
- Delivered quality service with friendly and professional demeanour.
- Closely monitored team performance by conducting observations and tracking key metrics, identifying and managing underachievers appropriately.
- Trained and supervised the team to deliver on store sales targets.
Head of Coordination
Innovative Customer Service
06.2026 - 09.2026
- Managing daily medical administrative operations, coordinating patient care schedules, and facilitating communication between medical staff, patients, and insurance providers to ensure seamless healthcare delivery.
- Administered staff recruitment and selection, building a highly skilled and motivated workforce.
- Set departmental KPIs and reviewed ongoing performance of direct reports to meet business objectives.
- Analysed performance data to identify trends and opportunities for further improvement across departments.
Professional Football Player
Harras
cairo
06.2022 - 07.2023
- Competed as a professional football player in the Premier League of Egypt
Professional Football Player
Leganes
07.2020 - 06.2022
- Competed at highest level of professional football in Spain, showcasing skills and dedication on a national stage.
Professional Football Player
Alicante
07.2019 - 07.2020
- Competed as a professional football player in various leagues across Spain
Professional Football Player
La Nucia
07.2018 - 07.2019
- Competed as a professional football player in Spain, representing a top-tier team.
Professional Football Player
CD Extremadura
extremadura
01.2018 - 07.2018
- Competed in professional football leagues in Spain
Professional Football Player
Getafe Club
Getafe
06.2017 - 01.2018
- professional football player in Spain
Professional Football Player
Cermica Club
07.2016 - 07.2017
- Competed as a professional football player in Egypt's national league.
Professional Football Player
ENPPI Club
07.2015 - 07.2016
- Professional Football Player in Egypt
Professional Football Player
AL AHLY
07.2010 - 07.2015
- professional Football Player in Egypt.
National team of Egypt
Egypt
05.2014 - 05.2020
- Compete in youth internationals for Egypt across UN14, UN17, UN20, UN23.
Education
Bachelor of Arts - Media and Communication
6th of October University
ُEgypt2026
Diploma of Higher Education - Football coaching
Gm Football Academy
Spain01-2022
Diploma of Higher Education - High school
Genius International school
Egypt01-2017
Skills
- Digital marketing strategies
- Audio production
- Brand development
- Social media management
- Media production
- Project oversight
- Audience analysis
- Effective messaging
- Scriptwriting
- Field journalism
- On-air performance
- Live broadcasting
- Television presentation
- Audio production
- Camera skills
- Communication planning
- Negotiation techniques
- Team management
- Effective communication
- Interpersonal communication
- Presentation skills
- Confident public speaking
- Adaptability
- Problem solving
- Time management
- Multitasking capabilities
- Relationship management
- Media ethics knowledge
- Audience interaction
- Computer Skills
- Television presentation
- Public speaking skills
- Studio operation
- Media production
- Live broadcasting
Language
ENGLISH
SPANISH
ARABIC
Hobbies and interests
- Football & Management
- Running & Swimming
- Education & Learning
- Media & Movies
Timeline
Head of Coordination
Innovative Customer Service
06.2026 - 09.2026
Marketing Manager
Dokumenta Studios
01.2026 - Current
SME - Technical Support
Alorica Customer Service
05.2025 - 05.2026
Broadcaster / Director of Programs
RadioCast company
01.2025 - Current
Team leader
RAYA Customer Service
01.2025 - 05.2025
Sports Marketing Manager
Orange club
06.2024 - Current
CEO
Mircale Education company
06.2023 - Current
Founder
Mira Goal company
07.2022 - Current
Professional Football Player
Harras
06.2022 - 07.2023
Professional Football Player
Leganes
07.2020 - 06.2022
Professional Football Player
Alicante
07.2019 - 07.2020
Professional Football Player
La Nucia
07.2018 - 07.2019
Professional Football Player
CD Extremadura
01.2018 - 07.2018
Professional Football Player
Getafe Club
06.2017 - 01.2018
Professional Football Player
Cermica Club
07.2016 - 07.2017
Professional Football Player
ENPPI Club
07.2015 - 07.2016
National team of Egypt
Egypt
05.2014 - 05.2020
Professional Football Player
AL AHLY
07.2010 - 07.2015
Bachelor of Arts - Media and Communication
6th of October University
Diploma of Higher Education - Football coaching
Gm Football Academy
Diploma of Higher Education - High school
Genius International school