C ,Java ,HTML
Shady Aboud
Cairo
Summary
Developed skills in fast-paced sales environment, demonstrating strong relationship management and strategic planning abilities. Looking to transition into new field, leveraging expertise in client engagement and revenue generation. Capable of adapting skills to drive success and innovation in diverse industries.
Overview
18
18
years of professional experience
1
1
Certification
2
2
Languages
Work History
Senior Sales Account Manager
Agtech
06.2024 - Current
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Implemented effective sales strategies for improved market penetration and client satisfaction.
- Conducted comprehensive market analysis to identify new business opportunities in untapped markets.
- Collaborated with cross-functional teams to develop tailored solutions for unique customer needs.
Senior Account Manager
Support Guard, Egypt
11.2022 - 06.2024
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Mentored junior account managers, fostering their professional growth and skills development within the company.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Developed deep knowledge of customer businesses and relationship to company objectives.
Account Manager
Evernex
10.2021 - 10.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Partner Development Specialist
IBM
01.2021 - 10.2021
- Provided ongoing support to existing partners by sharing best practices, industry insights, and relevant product updates.
- Led training sessions for partner sales teams on product knowledge, positioning techniques, and competitive advantages.
- Worked closely with the internal product team to relay partner feedback on features or improvements needed.
- Participated in trade shows and conferences to establish new connections within the industry while gaining valuable market insights.
Sales Account Manager
Link Dot Net
01.2007 - 10.2010
- Negotiated prices, terms of sale and service agreements.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Anticipated clients' needs by staying in touch on regular basis.
Education
Bachelorʼs in Business English
Modern Academy
Cairo.maadi07-2004
Skills
Negotiation expertise
Sales presentations
Salesforce proficiency
Solution selling
Software
Certification
IBM Client Success
Gym, Chess, Travelling
I work out three times a week to stay fit and healthy. I also love playing chess; I see it as a great way to exercise my brain. Additionally, I've traveled to several countries in Europe, and it has been an amazing experience to communicate with different cultures.
Timeline
Senior Sales Account Manager
Agtech
06.2024 - Current
Senior Account Manager
Support Guard, Egypt
11.2022 - 06.2024
Account Manager
Evernex
10.2021 - 10.2022
Partner Development Specialist
IBM
01.2021 - 10.2021
Sales Account Manager
Link Dot Net
01.2007 - 10.2010
IBM Client Success
Bachelorʼs in Business English
Modern Academy
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