Shady Sayed Ahmed Youssef El-Neamy
Relationship Manager ( First Segment )
Suez
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Relationship Manager ( First Segment )
Qatar National Bank
04.2016 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Sales Representative
Etisalat Misr
12.2015 - 03.2016
Education
Accounting - Good
Faculty of Commerce , Suez University
Suez, Egypt 04.2001 -
Skills
Relationship Building
Relationship Management
Customer Service
Excellent Communication
New Business Development
Portfolio Growth
Time Management
Wealth management offerings
Sales expertise
Additional Information
1- Awarded on Benchmark Ceremony 2018 on 6th Rank
2- Awarded on Benchmark Ceremony 2020 on 1st Rank
3-Awarded on Benchmark Ceremony 2018 on 6th Rank
4- Win credit card marathon on 1st rank
5- Awarded on Benchmark Ceremony 2017 on 11th Rank
Certification
Retail Academy Certificate
Timeline
Retail Academy Certificate
02-2024
Relationship Manager ( First Segment )
Qatar National Bank
04.2016 - Current
Sales Representative
Etisalat Misr
12.2015 - 03.2016
Stock Market
01-2013
Accounting - Good
Faculty of Commerce , Suez University
04.2001 -
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