Shahenda Essam
Giza
Summary
Experienced Export professional with a strong background in developing and expanding international markets across GCC, Levant, Europe and USA. Proven ability to build new markets from scratch, drive business growth, and strengthen market presence.
Highly capable of aligning cross-functional teams, identifying new business opportunities, and adapting strategies based on market trends to ensure sustainable growth and profitability.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Export Sales Area Manager
Rich Land for food industries
El-Sheikh Zayed City, Giza
2025.07 - Current
- Managed and developed export operations across GCC and Levant markets, successfully establishing a new sales region from scratch.
- Led market entry strategies, including distributor, identification, negotiation and onboarding.
- Achieved sales growth reaching USD 500k per month within the newly developed region.
- Conducted market research to identify new opportunities and expand product presence.
- Monitored market trends, competitors, and customer feedback to adjust sales strategies.
- Handled crisis situations promptly and efficiently, minimizing potential risk or damage.
- Prepared and managed annual sales budgets and forecasts, ensuring alignment with company targets.
Export Sales Section Head
Rich Land for food industries
El-Sheikh Zayed City, Giza
2025.01 - 2025.06
- Liaised with other departments to ensure operational consistency.
- Improved team productivity by implementing effective organisational strategies.
- Delegated tasks effectively for improved workflow management.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established clear budgets and cost controls strategies to meet objectives.
- Managed export operations for the USA market, with an annual sales target of USD 1M.
- Exceeded the targets by achieving 30% over target.
Senior Export Specialist
Rich Land for food industries
El-Sheikh Zayed City, Giza
2023.01 - 2024.12
- Coordinated documentation to ensure successful exports, enhancing company reputation.
- Conducted market research for identification of new opportunities in foreign markets.
- Monitored shipments until delivery confirmed by clients; strengthened customer trust.
- Supporting company presence in trade shows and exhibitions to build international relationships.
- Successfully handled a monthly export sales target of USD 700k.
Export Sales Specialist
Natura Agro Trade
Alexandria
2019.09 - 2022.09
- Managed key accounts whilst ensuring superior service delivery standards.
- Nurtified long-term customer alliances with regular follow-ups and updates.
- Collected customer feedback to inform product improvements.
- Led sales presentations to prospective clients for new contract wins.
- Developed innovative selling strategies to increase market share.
- Strengthened client relationships for repeat business with excellent communication skills.
- Increased customer satisfaction by effectively addressing and resolving issues.
- Improved new business using targeted door-to-door selling.
Education
license degree - Information Communication
Faculty ofArts, Applied language program
Alexandria 2015.09 - 2019.06
Skills
- Technical product understanding
- Regional marketing strategy
- Microsoft office suite proficiency
- Business development
Languages
English
Upper intermediate
French
Advanced
Spanish
Beginner
Timeline
Export Sales Area Manager
Rich Land for food industries
2025.07 - Current
Export Sales Section Head
Rich Land for food industries
2025.01 - 2025.06
Senior Export Specialist
Rich Land for food industries
2023.01 - 2024.12
Export Sales Specialist
Natura Agro Trade
2019.09 - 2022.09
license degree - Information Communication
Faculty ofArts, Applied language program
2015.09 - 2019.06