Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Interests
Software
Timeline
Generic

SHAIMAA MUSTAFA

SENIOR PARTNERSHIPS AND BUSINESS DEVELOPMENT SPECIALIST
New Nozha, Heliopolise

Summary

Experienced and purpose-driven professional with over 12 years of cross-sector experience in customer relations, administration, tourism, and alternative care. Specialized in partnership development and business growth, with a proven track record of building strategic alliances across public, private, and nonprofit sectors. Key contributor to establishing and leading partnership functions, developing policies, and aligning initiatives with global development goals, including the SDGs. Skilled in stakeholder engagement, cross-functional coordination, and high-level representation at international forums. Recognized for a people-centered, results-oriented approach to relationship-building, resource mobilization, and driving sustainable impact through collaboration with prestigious institutions.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
1
1
Language

Work History

Senior Partnerships and Business Development Specialist

Sanad for Alternative Parental Care
08.2024 - Current
  • Company Overview: orphanage development
  • Led the development and management of strategic partnerships to support Sanad Society's mission in orphan care and institutional development.
  • Oversaw relationship-building with NGOs, government bodies, and private sector stakeholders to expand program reach and impact.
  • Developed and implemented business development strategies, proposal writing, and donor engagement plans.
  • Played a key role in aligning organizational goals with sustainable development objectives, while supporting capacity-building and advocacy initiatives.
  • Orphanage development

VIP Customer Service and shipment tracking

Hatolna Company
01.2017 - 06.2018
  • Collaborates and communicates with logistics technicians, customer service representatives, service providers, and other stakeholders involved in the shipping process.
  • Tracks, traces, and provides updates on the status of outgoing shipments.

Administrative Assistant

Sesame Club Nursery
02.2016 - 06.2016
  • As an Administrative Assistant at Sesame Club Nursery, I provided front-desk support and served as the first point of contact for parents, staff, and visitors.
  • My responsibilities included managing phone and email communications, maintaining accurate records of children and staff, assisting with enrollment processes, and supporting daily nursery operations.
  • I played a key role in ensuring the office ran smoothly and efficiently, while maintaining a professional, welcoming environment in line with safeguarding standards.

Administrative Assistant

Pink Flower Travel Agency
01.2015 - 01.2016
  • As an Administrative Assistant at Pink Flower Travel Agency, I provided administrative and customer service support, handling phone and email enquiries, managing client bookings, and maintaining accurate travel records.
  • I assisted with itinerary preparation, coordinated with suppliers and tour operators, and ensured smooth day-to-day office operations.
  • My role required strong attention to detail, organizational skills, and a professional approach to delivering high-quality service to clients.

Education

Bachelor of Tourism studies - Hotels Management

HELWAN UNIVERSITY
01.2007 - 01.2011

Skills

Client acquisition

Relationship management

Administrative Skills

Teamwork

Time Management

Leadership

Effective Communication

Critical Thinking

Certification

Case Management and Child Protection, Dr. Mustafa Hanafi

Accomplishments

  • Established a comprehensive partnerships department, including policies, frameworks, and operational action plans.
  • Successfully secured and managed strategic partnerships across diverse sectors: Petroleum Sector: MIDOR Petroleum Company - Egypt, Banking Sector: ABC Bank and Crédit Agricole Bank, Corporate Sector: Emaar Misr, DELL, and Procter & Gamble, Development & Nonprofit Sector: Egyptian Food Bank.
  • Strengthened cross-sector collaboration to support institutional goals and increase long-term social impact.

Interests

Organizational development
Administrative efficiency
Building strategic partnerships that drive social impact
Sustainable development

Software

Microsoft office Programs

Timeline

Senior Partnerships and Business Development Specialist

Sanad for Alternative Parental Care
08.2024 - Current

VIP Customer Service and shipment tracking

Hatolna Company
01.2017 - 06.2018

Administrative Assistant

Sesame Club Nursery
02.2016 - 06.2016

Administrative Assistant

Pink Flower Travel Agency
01.2015 - 01.2016

Bachelor of Tourism studies - Hotels Management

HELWAN UNIVERSITY
01.2007 - 01.2011
SHAIMAA MUSTAFASENIOR PARTNERSHIPS AND BUSINESS DEVELOPMENT SPECIALIST