SHAYMAA ABDELAZIZ
Cairo,Egypt
Summary
Dynamic Senior Claims Specialist with a proven track record at Universal Health Insurance, adept at analyzing complex claims and driving process improvements. Recognized for exceptional communication and team leadership skills, I excel in mentoring staff and delivering expert consultations, ensuring high-quality service in the healthcare insurance sector.
Resourceful Senior Claims Specialist known for high productivity and efficient task completion. Possess in-depth knowledge of claim investigation techniques, legal liability understanding, and negotiation strategies. Excel in communication, problem-solving, and decision-making, ensuring smooth operations and client satisfaction.
Overview
9
9
years of professional experience
Work History
Medical Advisor
eGuardians insurance Brokerage
Maadi
04.2025 - Current
- Provided expert consultation on complex medical cases.
- Communicated effectively with healthcare providers regarding policy inquiries.
Senior Claims Specialist at Universal Health Insur
Smart medical services
Dokki
11.2022 - Current
- Reviewed and processed complex insurance claims for healthcare services.
- Analyzed claim data to identify trends and recommend process improvements.
- Mentored junior staff on claims processing procedures and best practices.
Shift Manager
Ruya Pharmacies
02.2022 - 11.2022
Shift Manager
Elite Pharmacies (H.Elmaadi Branch)
07.2021 - 01.2022
Community Pharmacist
Dr. Mohamed Saad Pharmacy
11.2019 - 06.2021
Community Pharmacist
Dr. Ahmad Moussa Pharmacy
07.2016 - 10.2019
Education
Bachelor degree - Pharmacy
Cairo University
Cairo07.2019
Skills
- ICDL (self study)
- Communication Skills
- Team Leading
- Attention to detail
- Highly Organized
- Problem solving
Languages
- Arabic
- English
Personal Information
Date of Birth: 07/14/95
Social Links
https://www.linkedin.com/in/shaymaa-abdelaziz-a69265215?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app
Languages
Arabic
First Language
English
Upper Intermediate
B2
Timeline
Medical Advisor
eGuardians insurance Brokerage
04.2025 - Current
Senior Claims Specialist at Universal Health Insur
Smart medical services
11.2022 - Current
Shift Manager
Ruya Pharmacies
02.2022 - 11.2022
Shift Manager
Elite Pharmacies (H.Elmaadi Branch)
07.2021 - 01.2022
Community Pharmacist
Dr. Mohamed Saad Pharmacy
11.2019 - 06.2021
Community Pharmacist
Dr. Ahmad Moussa Pharmacy
07.2016 - 10.2019
Bachelor degree - Pharmacy
Cairo University