Summary
Overview
Work History
Education
Skills
Timeline
Generic
SHERIEN AHMED FOUAD

SHERIEN AHMED FOUAD

Summary

Versatile, performance driven and highly qualified professional with nearly 15 years experience that include Highly organized and meticulous Administration with experience in corporate setting. Preparing and maintaining files, correspondences, and business planning and establishing a culture of professional teams collaborating with internal and external issues. Good communicator and planner with strong judgment and critical thinking abilities. Summary of Qualification Attend all Board and Board Committee meetings. Record written minutes of the meetings and prepare them for review and approval with Officers and Committee Chairs. Keep track of action items and discussions that require follow-up. Find an adequate substitute to attend and take minutes if not able to attend Professional telephone voice. Ability to write business correspondence including emails, letters, sales proposals, and PowerPoint presentations. Excellent verbal and written communication skills. Multitasking abilities with keen eye to detail on reports and messages. Assists Executives in appointment setting, filing, copying, faxing, scheduling, and budget planning and control. Excellent research skills; provides in-depth information through presentations to executive planning committees. Participates in assistant training programs initiated by company procedures. Track record of performing at optimal levels in highly stressful situations. Experienced in managing 10-15 junior assistants. Internal Communications Media Planning/ Buying Public Awareness Campaigns Strategic Communications Planning Development of Publications Public Relations Training Special Events and Disaster Control Training. Ability to develop business in general Key Competencies:- Energetic adaptability organization and planning excellent written and verbal communication skills decision-making excellent in business communication language interpersonal skills Experienced Life Coach versed in guiding individuals to build useful life skills and manage challenging circumstances. Compassionate and energetic with in-depth understanding of coaching processes, documentation requirements and available resources. Skilled Life Coach with [Number] years of experience supporting clients in in goal-setting, skill-building and clarity sessions. Versed in communicating effectively and leveraging active listening skills to assess client needs. Personable and direct with focus on guiding clients toward self-reflection and personal development. History of effectively helping clients through positive communication strategies and individual counseling. Knowledgeable about collecting and analyzing data to further treatment and program goals.

Overview

35
35
years of professional experience
2
2
Languages

Work History

Life Coach

Noloi For Personal Development
Saudi Arabia
08.2012 - 06.2022
  • Facilitated group sessions and learning discussions to further objectives.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Documented behaviors, treatments and non-compliance issues.
  • Connected clients with available resources to improve plan success.
  • Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
  • Managed caseload of [Number] patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Helped patients to deal with realities of [Type] diagnoses and develop coping skills.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).

Executive Assistant to the Director

The Charmin of Saudi Advanced Explosives Co
Jeddah
03.2010 - 01.2019
  • Prepare and coordinate communications for all Board events and elections in collaboration with the Board Secretary and Communications Department
  • Ensure Board content on the Saudi Advanced website and Board portal is current and execute any necessary revisions
  • Continuously monitor the Board email address and respond appropriately
  • Coordinate and manage all Board functions, including monthly Board and Committee meetings, Board and Committee trainings and professional development, the annual Board Retreat, Community Information Sessions, Board elections events, and Board social events
  • Manages, directs, and implements projects to address district priorities, including the drafting and editing of research, communications and presentations for various internal and external audiences
  • Reviews and compiles daily briefings for Superintendent on relevant logistical and substantive issues
  • Facilitates logistical and collaborative relationships with community organizations, advocates, elected officials, and other stakeholders to ensure robust engagement, participation and partnership with the main office;
  • Supports planning and project management for internal and external initiatives
  • Supports managing the district's relationship with state/city government and helps develop and provide information to appropriate governmental stakeholders on district issues
  • Supports emerging and evolving needs and priorities of the district
  • Performs other duties, as requested by the Senior Advisor to the Superintendent
  • Ability to work well under pressure, while projecting high motivation, maintaining strict confidentiality, and handling sensitive information with tact and diplomacy
  • Ability to follow-up/follow-through on assignments is essential
  • The ability to fulfill the responsibilities listed above
  • Managing and handling all issues of the board communities
  • Communicate with all government agencies
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Facilitated training and onboarding for incoming office staff.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Developed and maintained automated alert systems for important deadlines.

Sales Manager of MPA Marketing Package

MPA Marketing Package For Design
Jeddah
12.2005 - 05.2012
  • Responsibilities
  • Preparing presentation
  • Handling all advertising materials (printing, gift items Ect….)
  • Preparing quotations & signs for commitments deal
  • Handling all competition oriented method (prices, adv
  • Materials promotions
  • Ect….
  • Open a new markets and new dealers
  • Handling and preparing a plans to for pull strategy and push strategy
  • Dealing with all correspondence.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Boosted market share by establishing sales and distribution channels, developing new products and solidifying sales partnerships.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
  • Targeted prospects in other territories through careful research of competitor products, services and trends.
  • Created robust sales plans and set territory quotas.
  • Understood and capitalized on industry trends to shape and enhance value-added solutions and strategies for new market developments.
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Met with each sales representative on monthly basis to answer questions, resolve issues and identify new strategies.
  • Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
  • Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
  • Finalized sales contracts with high-value customers.
  • Resolved problems, improved operations and provided exceptional service.
  • Conducted research, gathered information from multiple sources and presented results.

Assistant Director

Saudi Council For Health Specialties, National Guard Hospital
Jeddah
10.2003 - 12.2005
  • Of the Joint Residency Program of Ophthalmology in western Region
  • Created and updated records and files to maintain document compliance.
  • Helped management with business operations to align teams, set goals and execute initiatives.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Oversaw purchasing and organization of [Type] inventory.
  • Partnered with educators to instruct and mentor students with developmental and physical disabilities.
  • Maintained tight production timetables and quality standards to give audiences exceptional offerings.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
  • Utilized proactive communication abilities to resolve employment-related disputes.
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Directed work of key team members to create cutting-edge cinematography work.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.

Administrative Assistant and Office Manager

Magrabi Eye & Ear Hospitals
Jeddah
09.2002 - 09.2003
  • Expertise in the use of Microsoft Office Programs to produce high level presentations and documents
  • Demonstrated ability to write materials and formal correspondence for external audiences including preparing reports, business letters, memos, and general correspondence for a variety of purposes
  • Demonstrated ability to manage complicated, dynamic logistical systems on an ongoing basis
  • Excellent organizational, planning, and multitasking skills
  • Attention to detail and accuracy
  • Excellent information-gathering and information-monitoring skills
  • Problem analysis and problem-solving skills
  • Ability to collaborate and partner with various stakeholders
  • Ability to use good judgment and strong decision-making skills
  • Ability to take initiative on projects and complete them successfully without supervision
  • Capacity to work well under pressure in a rapidly changing environment
  • Strong interpersonal communication skills, including the ability to work cooperatively and courteously with others and communicate with a variety of personalities in a tactful, pleasant, and professional manner
  • Other Skills:
  • Dealing with all correspondence
  • Translating patient's reports
  • Agreements, contracts between hospitals
  • All Secretaries duties (filling, typing, follow up, preparing seminars, Handling ICO
  • Exam for Doctors
  • Preparing Journal Club & Grand Round Preparing Rotations of Residents ect…..)
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
  • Set up conference rooms, technology and materials to facilitate meetings.
  • Leveraged accounting software to manage expenses and keep track of finances.
  • Managed relational database to store information for reference, reporting and analysis.
  • Interacted with vendors to purchase and set up equipment and services.
  • Edited documents to improve accuracy of language, flow and readability.
  • Offered technical support and troubleshot issues to enhance office productivity.

Assistant Manager

Shams El Hejaz
Jeddah
11.2000 - 03.2002
  • Manage and coordinate all marketing, advertising and promotional staff and activities
  • Creation and publication of all marketing material in line with marketing plans
  • Planning and implementing promotional campaigns
  • Manage and improve lead generation campaigns, measuring results
  • Overall responsibility for brand management and corporate identity
  • Preparing online and print marketing campaigns
  • Monitor and report on effectiveness of marketing communications
  • Creating a wide range of different marketing materials
  • Working closely with design agencies and assisting with new product launches
  • Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives
  • Analyzing potential strategic partner relationships for company marketing
  • Develop and implement marketing plans and projects for new and existing products
  • Develop pricing strategy
  • Follow up all customers' needs
  • Conduct market research to determine market requirements for existing and future products.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Mentored and motivated team members to achieve challenging business goals.
  • Developed innovative sales proposals to promote product quality and showcase market comparisons.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Taught staff strategies for completing work and smoothly carrying out senior management directives.
  • Gained territory by negotiating beneficial contracts and conducting numerous cold calls.

Translator, Administrative Assistant

General Consulate of Greece
Jeddah
06.1997 - 08.2000
  • Translating, Typing (English, Arabic) and All Secretarial duties interpreting for delegates (Greek Pavilion)
  • Monitoring all section correspondence with Government/outside Companies.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases.
  • Replicated flow, style and overall meaning of original texts.
  • Executed record filing system to improve document organization and management.

Administrative Assistant office manager

SAUDI CULTURAL CENTER
Jeddah
11.1996 - 05.1997
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Scheduled office meetings and client appointments for staff teams.
  • Offered technical support and troubleshot issues to enhance office productivity.

Administrative Assistant

Al-IQBAL POLYCLINC
Jeddah
01.1996 - 10.1996
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
  • Monitored office calendars to plan meetings, activities and travel to maximize productivity.
  • Maintained company handbook to outline policies and provide insights to company mission and values.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.

Administrative Assistant

01.1995 - 10.1995
  • Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
  • Offered training on personal hygiene and grooming skills.
  • Created learner-centered individual program plan in consultation for [Area of study] subjects with parents and adult learners with developmental disabilities.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Developed team communications and information for meetings.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Improved operations through consistent hard work and dedication.
  • Worked with customers to understand needs and provide excellent service.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Documented behaviors, treatments and non-compliance issues.
  • Connected clients with available resources to improve plan success.
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Managed caseload of [Number] patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Increased customer satisfaction by resolving issues.

Education

Bachelor of Arts - Geography

Faculty of Arts
Cairo _ Egypt
04.2001 -

MBA - International Business Management

New Castle University. Campus Cyprus MKUS American Education Complex
01.2019 - 01.2009

BBA - Special Arbitration Unit

Equity College London
London
09.2021 - Current

Certified International Trainer - Certified International Trainer

Oxford International College
London
01.2012 - 09.2015

Training Consultant - Chef Training

Harvard Professional University
London
04.2001 -

Skills

Computer Knowledgeundefined

Timeline

BBA - Special Arbitration Unit

Equity College London
09.2021 - Current

MBA - International Business Management

New Castle University. Campus Cyprus MKUS American Education Complex
01.2019 - 01.2009

Life Coach

Noloi For Personal Development
08.2012 - 06.2022

Certified International Trainer - Certified International Trainer

Oxford International College
01.2012 - 09.2015

Executive Assistant to the Director

The Charmin of Saudi Advanced Explosives Co
03.2010 - 01.2019

Sales Manager of MPA Marketing Package

MPA Marketing Package For Design
12.2005 - 05.2012

Assistant Director

Saudi Council For Health Specialties, National Guard Hospital
10.2003 - 12.2005

Administrative Assistant and Office Manager

Magrabi Eye & Ear Hospitals
09.2002 - 09.2003

Bachelor of Arts - Geography

Faculty of Arts
04.2001 -

Training Consultant - Chef Training

Harvard Professional University
04.2001 -

Assistant Manager

Shams El Hejaz
11.2000 - 03.2002

Translator, Administrative Assistant

General Consulate of Greece
06.1997 - 08.2000

Administrative Assistant office manager

SAUDI CULTURAL CENTER
11.1996 - 05.1997

Administrative Assistant

Al-IQBAL POLYCLINC
01.1996 - 10.1996

Administrative Assistant

01.1995 - 10.1995
SHERIEN AHMED FOUAD