SHERIF ADEL SHAFIK AL-DAIRY
Cargo Operations Duty Manager
Cairo,Cairo
Summary
Demonstrated expertise in leading 24/7 cargo operations, overseeing high-volume import flows, and ensuring strict compliance with IATA DGR, TCR security, and customs regulations while managing operational risk in time-sensitive airport environments.
Overview
16
16
years of professional experience
7
7
Certifications
2
2
Languages
Work History
Cargo Operations Duty Manager
CACC – Cargolinx
Cairo
01.2018 - Current
- Overall command of daily cargo operations as Duty Manager, ensuring continuity of import, export, and warehouse activities across all shifts.
- Control high-volume import cargo flows, clearance coordination, and delivery timelines in compliance with customs and airline requirements.
- Act as primary operational focal point for airlines, GHAs, customs, airport security, and regulatory authorities.
- Lead, allocate, and evaluate multi-disciplinary operational teams to maintain 24/7 operational readiness.
- Enforce IATA, DGR, TCR, safety, and security standards across warehouse, ramp, and ULD operations.
- Manage irregular operations including delays, offloads, damaged cargo, DG discrepancies, and VIP/high-value consignments.
- Monitor KPIs, prepare management reports, investigate incidents, and implement corrective actions.
- Support audits, inspections, and quality reviews by airlines and authorities.
Import Operations Supervisor
CACC-Cargolinx
02.2018 - 01.2025
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Senior Cargo Agent – Import & Export Operations
Lufthansa Cargo
Cairo
01.2014 - 12.2018
- Supervised end-to-end import and export cargo operations in line with Lufthansa Cargo and IATA standards.
- Coordinated cargo acceptance, build-up, breakdown, and dispatch activities with GHAs and warehouse teams.
- Controlled special cargo handling including DG, AVI, PER, temperature-controlled, pharmaceutical, and valuable shipments.
- Applied C2K quality standards and monitored operational performance indicators.
- Ensured ULD serviceability, safe storage, and proper documentation.
Cargo Agent – Logistics Operations
Lufthansa Cargo
Cairo
06.2010 - 12.2013
- Managed cargo documentation, tracking, customer liaison, and customs coordination.
- Supported routing, tariffs, billing, and operational problem resolution.
Education
Master's Degree - International Legal Commercial Transactions & Logistics
Arab Academy for Science, Technology & Maritime Transport (AASTMT)
Bachelor of Law - undefined
Helwan University
Skills
Aviation & cargo systems
Logistics management systems
Documentation and presentation skills
Leadership skills Communication under stress
Certification
IATA Dangerous Goods Regulations (Category 6)
KEY LEADERSHIP & OPERATIONAL COMPETENCIES
- Cargo Duty Management & Shift Command
- Import & Export Cargo Control
- Airline, GHA & Airport Authority Coordination
- IATA Cargo, DGR, TCR & C2K Compliance
- Warehouse, ULD & Ramp Operations Oversight
- Customs, Security & Government Liaison
- Safety Management Systems (SMS)
- Irregular Operations, Claims & Crisis Handling
- Staff Leadership, Coaching & Performance Management
- KPI Monitoring, Cost Control & Reporting
Timeline
Import Operations Supervisor
CACC-Cargolinx
02.2018 - 01.2025
Cargo Operations Duty Manager
CACC – Cargolinx
01.2018 - Current
Senior Cargo Agent – Import & Export Operations
Lufthansa Cargo
01.2014 - 12.2018
Cargo Agent – Logistics Operations
Lufthansa Cargo
06.2010 - 12.2013
Master's Degree - International Legal Commercial Transactions & Logistics
Arab Academy for Science, Technology & Maritime Transport (AASTMT)
Bachelor of Law - undefined
Helwan University