Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Work Availability
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SHERIF MADKOR

SHERIF MADKOR

Coconut Creek,FL

Summary

Sherif Madkor | Aspiring Data Analyst and Personal Banker

With over 6 years of experience in the financial industry, I bring expertise as a personal banker. Proficient in delivering exceptional customer service and managing financial transactions, my background in banking is extensive. My aim is to fuse this banking knowledge with my training and Google certificate in data analysis, creating a path towards a career shift into the role of a Data Analyst.

Demonstrating consistent strengths in customer relationship management, attention to detail, and a commitment to excellence has been a hallmark of my banking career. My experience encompasses various areas, including financial transactions, risk management, and financial analysis.

While my formal experience in data analysis is limited to my training and Google certification, I actively seek opportunities to apply these skills in a professional capacity. Open to internships and entry-level positions, I aspire to immerse myself in the dynamic field of data analysis, contribute to organizational growth, and continue professional development.

If you're in search of a motivated and adaptable professional with a strong foundation in personal banking and a growing passion for data analysis, I welcome the opportunity to connect and explore potential collaborations. Let's discuss how this diverse skill set can benefit your organization.

Overview

7
7
years of professional experience

Work History

Associate Personal Banker

Wells Fargo
07.2022 - Current
  • Raised branch sales from 50% to 80% by closely collaborating with management on sales strategies.
  • Cross-sold variety of bank products and services to fulfill customer needs and offer suitable choices.
  • Maintained in-depth knowledge of financial products, enabling their promotion alongside exceptional service.
  • Assisted customers in tasks such as setting up accounts, closing accounts, processing loan applications, and signing up for new services.
  • Managed deposits, withdrawals, and wire transfers, ensuring smooth banking transactions for over 30 clients daily.
  • Conducted follow-ups with customers to obtain feedback and extend additional support.
  • Verified customer identities and meticulously reviewed documentation for accuracy.
  • Offered clear explanations of account terms and conditions to customers.
  • Interviewed customers to collect necessary information for account opening and safe-deposit box rentals.

Head Teller

Alex Bank
10.2016 - 07.2022
  • Maintains cash drawer, balancing and auditing it according to policy and schedule.
  • Supervises other bank tellers and their cash drawers.
  • Investigates cause of overages or shortages when teller's drawer doesn't balance correctly.
  • Motivates other bank tellers to maintain friendly and professional demeanor at all times.
  • Trains new tellers in bank practices and procedures.
  • Handles upset or irate customers with professionalism.
  • Provides access to vault and safety deposit boxes.
  • Replenishes and troubleshoots ATM machines.
  • Audits vault regularly with assistance of second employee.
  • Relays information to bank officials and may create end-of-shift reports for reference.
  • Managed deposits, withdrawals, and wire transfers, ensuring smooth banking transactions for over 30 clients daily.

Education

Bachelor's Degree - Google Data Analytics Professional Certificate

Coursera
Online
10.2023

Bachelor of Commerce - Accounting

Suez Canal University
Egypt
06.2015

Skills

  • Financial Advisement
  • Business Development
  • Customer Satisfaction
  • Finance and Accounting
  • Banking Operations Knowledge
  • Fraud Prevention
  • Banking Policies and Procedures
  • MS Excel
  • Gap Analysis
  • Systems Analysis
  • Data Modeling
  • Documentation
  • Operations Analysis
  • Technical Analysis
  • Business Needs Analysis
  • Data Validation
  • Analytical Problem Solving
  • SQL
  • Tableau
  • Data Visualization and Presentations

Personal Information

  • Gender: Male
  • Date of Birth: 02/22/1993

Languages

Arabic
Native language
English
Proficient
C2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Associate Personal Banker

Wells Fargo
07.2022 - Current

Head Teller

Alex Bank
10.2016 - 07.2022

Bachelor's Degree - Google Data Analytics Professional Certificate

Coursera

Bachelor of Commerce - Accounting

Suez Canal University
SHERIF MADKOR