Summary
Overview
Work History
Education
Skills
Personal Information
Siemens systems experience
Timeline
Generic

SHERIF MEDHAT MOHAMED SALEM

Engineer
Alexandria,Smouha

Summary

Strong organizational abilities and commitment to excellence. Eager to grow and develop in a service management environment. Understanding of customer service principles and ability to quickly learn and apply new information. Ready to utilize and enhance problem-solving and team leadership skills in a service manager role. Positive and adaptable attitude, with excellent communication and leadership skills for effective team management and customer satisfaction. Understanding of service operations and logistics, combined with proficiency in conflict resolution and process improvement, driving operational success and enhancing service quality.

Overview

14
14
years of professional experience

Work History

Expert Customer Service Engineer

Siemens Healthineers
01.2022 - Current
  • Responsible for AX and XP Modalities in Alexandria Region

Senior Customer Service Engineer

Siemens Healthineers
01.2017 - 01.2022
  • Responsible for AX and XP Modalities in Alexandria Region

Customer Service Engineer

Siemens Healthineers
01.2011 - 01.2017
  • Installing, performing service, maintenance and Modifications for AX and XP systems at customer sites

Trainee as Customer Service Engineer

Siemens Healthineers
06.2011 - 11.2012
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.

Education

B.S.C. - Electronics And Communication Engineering

Arab Academy for Science, Technology & Maritime Transport
Alexandria

Skills

Skills:

Personal Information

  • Place of Birth: Egypt
  • Date of Birth: 08/06/87
  • Marital Status: Married

Siemens systems experience

Artis Zee/Q/Icono, 3D Leonardo XWP

Axiom Sensis XP/sensis Lite and Sensis Vibe

Cios Family, Arcadis Family, Siremobil

Mammomat Inspiration/Fusion/Revelation/select

Luminos dRF max/fusion Axiom Iconos R200

Multix Swing/top/compact/fusion

Modularis Vario/Variostar

Acuson X300/PE, NX3 Juniper

Timeline

Expert Customer Service Engineer

Siemens Healthineers
01.2022 - Current

Senior Customer Service Engineer

Siemens Healthineers
01.2017 - 01.2022

Trainee as Customer Service Engineer

Siemens Healthineers
06.2011 - 11.2012

Customer Service Engineer

Siemens Healthineers
01.2011 - 01.2017

B.S.C. - Electronics And Communication Engineering

Arab Academy for Science, Technology & Maritime Transport
SHERIF MEDHAT MOHAMED SALEMEngineer