Sherif Mohamed Hussein Mohamed
Giza
Summary
Accomplished professional trained in safety procedures for aviation industry. Effectively handles all types of situations and remains calm under pressure. Experienced Cabin Crew member with background providing outstanding customer service to travelers.
Overview
14
14
years of professional experience
Work History
Cabin crew
Maleth-aero
04.2023 - 05.2024
Travel advisor
FlairsTech
01.2022 - 07.2022
Customer Service Representative
VODAFONE
01.2021 - 09.2021
- UK account
Customer Service agent
Exeed
09.2020 - 12.2020
- Omni Clouds account
Cabin crew
AIR ATLANTA ICELANDIC
08.2012 - 12.2020
Customer Service agent
Exeed
04.2020 - 08.2020
- OSN account
Cabin crew
Onur air
02.2011 - 07.2012
Front office-tel. operator
Oasis hotel
02.2010 - 02.2011
Education
bachelor of languages and translation - English Language And Literature
High Institute For Specific Studies
2007
Skills
- Equipment monitoring
- Passenger Assistance
- Safety awareness
- Cultural Sensitivity
- Complaint Handling
- First Aid
- Emergency Procedures
- Company policy adherence
- Equipment Operation
- Hospitality service expertise
Languages
Arabic
English
Military Status
Completed. Served in the military for the period from (07/2008 to 09/2009) as soldier.
Place Of Birth
Cairo
Personal Information
- Date of Birth: 07/18/1986
- Nationality: Egyptian
- Marital Status: single
Training
The high institute for specific studies entitled "quality and auditing, implementation in institutions (code #qua 1001). Sponsored by the industrial training council (ITC)(80%) and Nahdet Misr association (20%).
Timeline
Cabin crew
Maleth-aero
04.2023 - 05.2024
Travel advisor
FlairsTech
01.2022 - 07.2022
Customer Service Representative
VODAFONE
01.2021 - 09.2021
Customer Service agent
Exeed
09.2020 - 12.2020
Customer Service agent
Exeed
04.2020 - 08.2020
Cabin crew
AIR ATLANTA ICELANDIC
08.2012 - 12.2020
Cabin crew
Onur air
02.2011 - 07.2012
Front office-tel. operator
Oasis hotel
02.2010 - 02.2011
bachelor of languages and translation - English Language And Literature
High Institute For Specific Studies
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