Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Interests
Composing and singing
Hi, I’m

Sherif Mounir

Portsaid
Sherif Mounir

Summary

Results-oriented Retail Sales Supervisor with 10 years of successful experience managing sales staff by coaching employees, delegating assignments and motivating team to exceed sales goals. Expertise in inventory management and loss prevention coupled with familiarity of sales policies and procedures. Committed to creating and maintaining cooperative team-based work environment.

Overview

11
years of professional experience
4
years of post-secondary education
3
Certificates
2
Languages

Work History

bouri group
portsaid

Retail Sales Supervisor
08.2018 - 12.2022

Job overview

  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted customers and helped with product questions, selections and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.

Alsmar company
portsaid

Official Accounts
08.2018 - 02.2019

Job overview

  • Conducted research, gathered information from multiple sources and presented results.
  • Used coordination and planning skills to achieve results according to schedule.
  • Worked with customers to understand needs and provide excellent service.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Resolved problems, improved operations and provided exceptional service.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Tecno mobile Egypt
canal area

Field Force Area Manger
10.2015 - 07.2018

Job overview

  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Created plans and communicated deadlines to complete projects on time.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Worked with customers to understand needs and provide excellent service.
  • Carried out day-to-day duties accurately and efficiently.
  • Monitored company inventory to keep stock levels and databases updated.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Developed team communications and information for meetings.

Lotus Garment
portsaid

Assistant Manager Stocks
01.2015 - 10.2015

Job overview

  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Received and processed stock into inventory management system.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Monitored company inventory to keep stock levels and databases updated.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Collaborated with team members to achieve target results.

Zero Mobile Shop
portsaid

Store Manager
03.2013 - 10.2013

Job overview

  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Habiba mobile shop
portsaid

Store Manager
02.2012 - 02.2013

Job overview

  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Completed point of sale opening and closing procedures.

moga 2 phone
portsaid

Sales
04.2011 - 01.2012

Job overview

  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Education

Higher Institute For Studies And Quality Computer
Cairo

Bachelor of Management Information Systems from Management Information Systems
10.2009 - 06.2013

University Overview

Skills

Training and mentoring

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Additional Information

Additional Information

I always strive to be in the most important positions, and where I have dedicated myself to work in all the places and companies that I have worked with, and I am always pleased and honored to achieve success in all areas in which I work with you at all times, and I will always do my best to raise the status of the institution in which I work.

Certification

Adobe Flash Professional CS5.

Timeline

Brand identity certificate

10-2022
Retail Sales Supervisor
bouri group
08.2018 - 12.2022
Official Accounts
Alsmar company
08.2018 - 02.2019

Adobe Flash Professional CS5.

06-2016
Field Force Area Manger
Tecno mobile Egypt
10.2015 - 07.2018
Assistant Manager Stocks
Lotus Garment
01.2015 - 10.2015

Sales course in Quest

05-2013
Store Manager
Zero Mobile Shop
03.2013 - 10.2013
Store Manager
Habiba mobile shop
02.2012 - 02.2013
Sales
moga 2 phone
04.2011 - 01.2012
Higher Institute For Studies And Quality Computer
Bachelor of Management Information Systems from Management Information Systems
10.2009 - 06.2013

Interests

Music

Online Shopping

Playing video game

Sport

Singing

Book hotel and plane tickets

Composing and singing

Composing and singing

I compose and compose some songs for entertainment

Sherif Mounir