Sherif Shawky
Giza,Cairo
Summary
Dynamic Project Manager with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Field Deployment Manager
Nokia
1 2024 - Current
- Deputy Project Manager for Cairo Monorail project
- Execute project management plan, assure customer satisfaction, achieve project KPIs, perform process enhancement, show up acceptance results, quality, project documents, POs and invoices, supply chain process, subcontractors utilization, and shipments tracking.
- Optimized deployment processes by streamlining workflows and reducing downtime during system updates
- Implemented successful deployment strategies for large-scale software releases, ensuring smooth transitions across departments
- Developed training materials for end-users following major system updates, facilitating smooth adoption of new features and minimizing user frustration during transition periods
Field Deployment Manager
Nokia
3 2022 - 01.2024
- Handling rollout tasks and upgrade actions in Giza Area for RAN Telecom Egypt project
- Responsible for daily planning, task assignment, problem-solving, field implementation teams monitoring, coordination with different departments, follow-up on activities, subcontractors management, customer updates, customer satisfaction, and weekly reporting.
- Collaborated closely with development teams to ensure seamless integration of new features into existing systems, minimizing disruption to users during rollouts
- Communicated regularly with customers concerning data exchange and technology integration
- Managed life cycle replacement of hardware and software
Account Manager
GSM-Telecom
01.2019 - 03.2022
- Implementation Project Manager for Rollout, Transmission SIAE-Vodafone project
- Responsible for daily planning, problem-solving, field implementation teams management, customer meetings, acceptance process, invoicing cycle, work load monitoring, and weekly reporting.
Project Manager
ECP
02.2014 - 01.2019
- Implementation Project Manager for Rollout, U900, REVAMP Ericsson-Vodafone project
- Responsible for daily planning, problem-solving, field implementation teams management, customer meetings, acceptance process, invoicing cycle, work load monitoring, and weekly reporting.
Project Manager Assistant
Ecotel
01.2013 - 01.2014
- Project: Network Inventory Management for Managed Service (Preventive maintenance) Ericsson-Etisalat project
- Responsible for acceptance documents follow-up, customer meetings, change request handling, and daily reporting.
Senior Site Engineer
Ecotel
01.2012 - 01.2013
- Rollout Mobinil Project for Alcatel-Lucent
- Responsible for installation, configuration, troubleshooting, microwave link installation and alignment, and swap of microwave radio link.
Senior Site Engineer
FCCI Qatar
01.2011 - 05.2012
- Managed Service (Corrective Maintenance) ALU-Vodafone Qatar project
- Responsible for configuration, troubleshooting, microwave link upgrade, site acceptance, and handling trouble tickets.
Site Engineer
Anel Mep- Anel Group Qatar
09.2010 - 01.2011
- IBS (Indoor Building Solution) Rollout ALU-Vodafone Qatar project
- Responsible for installation, configuration, troubleshooting, microwave link installation and alignment, and ensuring health and safety regulations.
Site Engineer
RTC Consult Co.
06.2009 - 01.2010
- Rollout ALU-Mobinil project
- Responsible for installation, configuration, troubleshooting, commissioning, and configuring 2G, 3G, transmission equipment, and achieving health and safety regulations.
BTS Engineer
Glex-tel- Hummer Group
01.2009 - 06.2009
- Rollout Ericsson-Vodafone project.
Site Engineer
Queen Telecom NEC-Alcatel subcontractor
01.2008 - 01.2009
- Rollout NEC-Mobinil project.
Education
Cairo University
St Mikhael School 09.2002 - 05.2007
Skills
MS Office: Word, PowerPoint, Outlook and Excel
undefinedBusiness Mobile Phone
+201008866942
Certification
PMP Project Management Professional, 1902966, Faculty of Engineering- Electric Department
Military Status
Finally exempt
Roles And Responsibilities
- Acquiring, Managing and Developing Resources.
- Follow up Acceptance.
- Handle POs with customer.
- Handle All Cash IN-OUT.
- Develop team skills and Productivity.
- Handle Procurement of all materials and tools needed.
- Manage communication with customer and all project stakeholders.
- Monitor Team Work performance.
- Acting to increase support and minimize resistance from all stakeholders.
- Handle all administration Work.
Personal Information
- Driving License: Valid till 03/22/34
- Marital Status: Married
Timeline
Account Manager
GSM-Telecom
01.2019 - 03.2022
Project Manager
ECP
02.2014 - 01.2019
Project Manager Assistant
Ecotel
01.2013 - 01.2014
Senior Site Engineer
Ecotel
01.2012 - 01.2013
Senior Site Engineer
FCCI Qatar
01.2011 - 05.2012
Site Engineer
Anel Mep- Anel Group Qatar
09.2010 - 01.2011
Site Engineer
RTC Consult Co.
06.2009 - 01.2010
BTS Engineer
Glex-tel- Hummer Group
01.2009 - 06.2009
Site Engineer
Queen Telecom NEC-Alcatel subcontractor
01.2008 - 01.2009
Cairo University
09.2002 - 05.2007
Field Deployment Manager
Nokia
1 2024 - Current
Field Deployment Manager
Nokia
3 2022 - 01.2024
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