Sherif Magdy Kamal

- Data Analyst

- Core System Problem Solving

- Maintaining credit products

- Testing Functionality (CL - ELCM - IC - CASA)

- Involved in development of new features / customization based on the business requirements.

- Defect management, logging and tracking to closure with vendor.

- Environment setup activities for various phases of implementation like Training, Functional
Acceptance Test, User Acceptance Test, System Integration Test and Production.

-Support and resolving bugs raised during various phases of Implementation functionalities .

Core Banking function consultant in the below modules
 CL ( Discounting, Mortgages “Negative Amortization”, Corporate, SME, Retail loans, …)
 CI Islamic Financing ( Murabaha – Ijarah – Mudarabah – Istisna – Musharkah – …..)
 Corporate Deposits “CD”
 ELCM ‘‘Limits Facilities and Collateral’’
 Webservice APIs
 PDC ‘‘Post Dated Cheques’’
 CASA & CIF.

• Selling Retail loan, SME’s, large corporate Products .
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and delivered engaging sales presentations to convey product benefits.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

- Analyzing Customer Loan Documents .

- Referring Back for fraud team .

- Giving Loan Approvals .

• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Updated account information to maintain customer records.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Customer Retention .

• Developed advertising tactics and implemented new solutions for increased brand awareness.
• Worked with marketing department to create targeted advertising strategies for key customer demographics.
• Wrote engaging and creative press releases for each promotion.
• Developed campaigns, led design and tracked results.