SHERINE ELLEITHY
HR Outsourcing Manager
new Maadi
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
9
9
years of professional experience
2
2
Languages
Work History
HR Outsourcing Manager
TotalEnergies
05.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Managing monthly Payroll
- Responsible for all new hired candidates and their onboarding.
- Enhancing employees compensation and benefits
Area Sales Manager
TotalEnergies
12.2021 - 05.2024
- I am working at Totalenergies as Area sales manager, handling and responsible for 7 COCO stations
- Daily visits and audits
- Monthly cash audit
- Quarterly shop audit
- Reporting and analysis
- Handling customers complaints
- Following up on daily maintenance issues
- Handling almost 500 employee
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
HR Technical Support
TotalEnergies
08.2018 - 11.2021
- I was working at the HR department handling outsourced staff
- Daily hiring and resignation
- Analyzing and finalizing the medical invoices
- Employees expenses
- Overtime sheet
- Handling all HR governmental issues
- Addition and deletions for medical
HR Trainee
TotalEnergies
07.2015 - 09.2017
- Trainee at the HR department at TotalEnergies
Education
Bachelor - Accounting
Misr International University
Skills
- Data analytics
- Public speaking
- Active listening
- Decision making
- Organized
- Persuasive
- Teamwork
- Strategic planning
- Team leadership
- Decision-making
- Time management
- Project planning
Timeline
HR Outsourcing Manager
TotalEnergies
05.2024 - Current
Area Sales Manager
TotalEnergies
12.2021 - 05.2024
HR Technical Support
TotalEnergies
08.2018 - 11.2021
HR Trainee
TotalEnergies
07.2015 - 09.2017
Bachelor - Accounting
Misr International University
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