Sherine Hamdi Shahin
Accomplished Senior Banking Executive with more than 22 years of progressive experience in Corporate Banking, Business Development, Credit Analysis, Relationship Management, and Banking Operations. Proven ability to drive business growth, structure complex financing solutions, build strategic corporate relationships, and lead high-performing teams. Extensive experience across multinational and regional banking institutions including Citibank, Barclays Bank, Ahli United Bank, and SAIB Bank. Supported by advanced academic qualifications in Business Administration, Financial Markets, and Business Psychology, and currently pursuing a Doctorate in Business Administration (DBA).
Work History
Senior Manager – Corporate Business Development
5 Years 1 Month• Managed and grew a corporate portfolio exceeding EGP 2 billion, maintaining strong client retention and portfolio quality.
• Successfully acquired and developed relationships with 23+ major corporate clients across multiple industries.
• Structured and executed corporate banking facilities, contributing significantly to asset and liability growth.
• Generated new business opportunities and expanded market penetration through strategic client acquisition initiatives.
• Coordinated with Credit, Risk, Legal, and Operations teams to accelerate deal execution and enhance customer satisfaction.
• Maintained high portfolio quality while ensuring full compliance with internal policies and regulatory requirements.
• Contributed to the growth of corporate revenues through cross-selling banking products and customized financial solutions.
Deputy Branch Manager
4 Years 2 Months- Led branch sales, operational excellence, and business development activities.
- Enhanced customer experience, profitability, and team performance.
- Strengthened risk management and internal control practices.
- Managed and coached teams to achieve business objectives and service standards.
Customer Service Manager
1 Year 7 Months• Led branch customer service operations, ensuring exceptional service quality and compliance with bank policies and procedures.
• Managed and developed customer relationships, contributing to increased customer satisfaction, retention, and cross-selling opportunities.
• Supervised and coached service staff, driving operational efficiency and continuous improvement in customer experience.
Personal Banking Officer
1 Year• Conducted 50+ outbound calls daily to identify prospects, generate leads, and acquire new customers.
• Ranked #1 among branch network employees in achieving Liability growth targets and Credit Card sales performance.
• Successfully acquired new customers and expanded the branch customer base through proactive business development and relationship-building activities.
• Consistently exceeded assigned sales targets for deposits, liabilities, and retail banking products.
• Promoted and cross-sold a wide range of banking products and services, contributing to branch profitability and business growth.
• Built and maintained strong customer relationships, ensuring high levels of satisfaction, retention, and long-term loyalty.
• Ensured full compliance with internal policies, operational procedures, and regulatory requirements.
International Payment Unit / Internal Control Unit
9 Months• Processed international payment transactions in compliance with banking policies, regulatory requirements, and operational standards.
• Supported internal control reviews, risk monitoring, and compliance activities to ensure operational accuracy and efficiency.
• Coordinated with cross-functional teams to ensure timely transaction processing and adherence to internal governance procedures.
Assets Operations Department – Loan Unit & MIS
3 Years 1 Month• Managed loan administration processes, ensuring accurate documentation, disbursement, and collateral record maintenance.
• Prepared MIS reports and operational data analysis to support management decision-making and portfolio monitoring.
• Supported AML/KYC compliance requirements and ensured adherence to internal policies, regulatory standards, and operational controls.
Education
Doctorate in Business Administration - Business Psychology
GPA: Excellent
Master of Business Psychology - Business Psychology
GPA: Excellent
Master of Business Administration - Business Administration And Management
GPA: Excellent
MBA - Financial Markets
GPA: Excellent
Executive Credit Course - Credit Course
GPA: Excellent
Skills
Accomplishments
• Successfully managed and expanded a corporate portfolio exceeding EGP 1.2 billion across diversified sectors, strengthening long-term client relationships and business growth.
• Originated and structured high-value corporate banking opportunities, contributing significantly to asset growth, liability generation, and overall profitability.
• Led strategic business development initiatives and client acquisition efforts, resulting in increased market penetration and enhanced revenue generation.
• Established and maintained relationships with key decision-makers and C-level executives, driving successful negotiations and business partnerships.
• Collaborated effectively with cross-functional teams including Credit, Risk, Legal, and Operations to expedite transaction execution and improve client experience.
• Contributed to the successful retention and growth of major corporate accounts through tailored financial solutions and value-added advisory support.
• Pursuing a Doctorate in BusinessAd ministration (DBA), supported by Master's degrees in Financial Markets, Business Administration and Business Psychology, demonstrating a strong commitment to continuous professional development.
Affiliations
Certification
- Compliance, Risk & Control (2024)
- Sustainability & Sustainable Finance (2023)
- Climate Change (2023)
- Team Dynamics & Leadership (2023)
- Sales & Marketing (2022)
- Trade Finance & Letters of Guarantee (2020)
- Managing Sales Performance (2019)
- FATCA (2016)
- Anti-Money Laundering (AML) (2015)
Additional Information
• Over 20 years of experience in corporate banking, relationship management, and business development.
• Strong expertise in strategic partnerships, client acquisition, portfolio growth, and corporate financial solutions.
• Holder of Three Master's degrees (MBA, Business Psychology and Financial Markets) and currently pursuing a Doctorate in Business Administration (DBA) in Behavioral Finance.
• Proven ability to build and maintain relationships with C-suite executives and key stakeholders across diverse industries.
• Fluent in Arabic and English, with strong presentation, negotiation, and communication skills.
• Passionate about continuous learning, leadership development, financial markets, and organizational excellence.
Languages
Timeline
Senior Manager – Corporate Business Development
Deputy Branch Manager
Customer Service Manager
Personal Banking Officer
International Payment Unit / Internal Control Unit
Assets Operations Department – Loan Unit & MIS
RB College
RB College
RB College
Arab Academy For Management, Banking & Financial Sciences
Egyptian Banking Institute
Reading, Tennis & Swimming
Pommitted to continuous professional and personal development through extensive reading in business, finance, leadership, and psychology. Active participation in tennis and swimming reflects dedication, perseverance, teamwork, and a results-oriented mindset. These interests support a balanced approach to leadership, well-being, and sustained professional excellence.