Sherine Magdy
Sales Training
Giza,GZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Trainer/Team leader/Sales representative position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
17
17
years of post-secondary education
1
1
Language
Work History
Trainer
Dyninno Egypt
Cairo, Egypt
02.2023 - 07.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
Team Leader
Dyninno Egypt
Cairo, Egypt
10.2022 - 01.2023
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Travel Consultant
Dyninno Egypt
Cairo, Egypt
03.2022 - 10.2022
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Organized trips for individual, family and business travelers.
- Handled sensitive information with professionalism and discretion.
Trainer
ARB Call Facilities
Cairo, Egypt
07.2020 - 02.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
Training Assistant
ARB Call Facilities
Cairo, Egypt
03.2020 - 06.2020
- Prepared materials for skills development classes.
- Coordinated recruitment of training program participants.
- Evaluated training delivery methods to optimize effectiveness.
- Used surveys, focus groups and interviews to assess and determine training needs.
- Trained and mentored new personnel hired to fulfill various roles.
Loan Originator
ARB Call Facilities
Cairl, Egypt
03.2019 - 02.2020
- Collected information from banks, institutions and employers to assess applicant eligibility.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
Back Office Specialist
Teleperformance
Cairo, Egypt
12.2018 - 02.2019
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Collaborated with various departments to complete assigned tasks.
- Interacted with customers by phone, email, or in-person to provide information.
Sales Representative
Terranova Fashion Brand
Cairo, Egypt
02.2018 - 11.2018
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School -
Portsaid Language School
Zamalek 09.2004 - 05.2018
Sadat Academy For Management Sciences
Maadi 09.2020 - Current
Skills
Course planning
Adult Education
Materials Preparation
Group and individual instruction
Goal-setting
Data organization
Public speaking
Training program development
Classroom expertise
Student rapport
Employee training
Training material development
Timeline
Trainer
Dyninno Egypt
02.2023 - 07.2023
Team Leader
Dyninno Egypt
10.2022 - 01.2023
Travel Consultant
Dyninno Egypt
03.2022 - 10.2022
Sadat Academy For Management Sciences
09.2020 - Current
Trainer
ARB Call Facilities
07.2020 - 02.2022
Training Assistant
ARB Call Facilities
03.2020 - 06.2020
Loan Originator
ARB Call Facilities
03.2019 - 02.2020
Back Office Specialist
Teleperformance
12.2018 - 02.2019
Sales Representative
Terranova Fashion Brand
02.2018 - 11.2018
High School -
Portsaid Language School
09.2004 - 05.2018