Sherine Nagy Zakria
Assistant Supervisor
Medan El-Saa - King Faisal Street- Giza
Summary
Customer-focused professional with successful 7-year career in Education sector. Dynamic successful applying and Flexibility in busy business environment.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Assistant Supervisor
Misr Language School – MLS Campus
01.2020 - Current
- Worked with management team to implement proper division of responsibilities.
- Conducted regular performance reviews, providing constructive feedback designed to help employees reach their full potential.
- Launched quality assurance practices for each phase of development
- Submitted documentation and reports to upper management.
- Monitored workflow to improve employee time management and increase productivity.
- Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
Administrator
Misr Language School – MLS Campus
12.2018 - 01.2020
- Maintained personnel records and updated internal databases to support document management.
- Educated staff on organizational mission and goals to help employees achieve success.
- Generated reports detailing findings and recommendations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Nursery Director
Kids Plant Nursery
01.2016 - 11.2018
- Enhanced parent satisfaction by implementing a welcoming and supportive environment for families.
- Collaborated with teachers to develop individualized learning plans for children with special needs or developmental delays.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Optimized operational efficiency by continually assessing processes to identify areas for improvement or streamlining procedures.
- Contributed to the overall success of the nursery by maintaining a strong presence in daily operations, leading by example, and ensuring high-quality care and education for all children.
Reporter
Dream Channel
11.2014 - 03.2015
- Edited stories for accuracy and clarity.
- Covered breaking news events effectively, ensuring timely updates for audiences while maintaining factual accuracy and journalistic integrity.
- Researched and analyzed newsworthy events, trends and issues.
- Responded quickly to emergencies and other breaking news stories.
Education
Bachelor's Degree in Mass Communications -
Faculty of Mass Communication – Cairo University
04.2001 -
Skills
- Goal-Oriented
Excellent Communication
Problem-solving aptitude
Multitasking Abilities
Goal-Oriented
Timeline
Assistant Supervisor
Misr Language School – MLS Campus
01.2020 - Current
Administrator
Misr Language School – MLS Campus
12.2018 - 01.2020
Nursery Director
Kids Plant Nursery
01.2016 - 11.2018
Reporter
Dream Channel
11.2014 - 03.2015
Bachelor's Degree in Mass Communications -
Faculty of Mass Communication – Cairo University
04.2001 -
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