Shorouk Fathy
Sales
Giza
Summary
Sales Assistant with over 4 years of experience, demonstrating strong time management and effective communication skills. Known for building positive customer relationships and resolving queries efficiently. Proven ability to quickly learn and maintain in-depth knowledge of product ranges to support customer needs and drive sales.
Overview
2026
2026
years of professional experience
Work History
Sales Agent
Vodafone
05.2025 - 07.2025
- Assisted customers with basic inquiries and service selection.
- Supported the sales team and maintained a positive customer experience.
- Handled daily tasks in a fast paced retail environment.
Sales Assistant
Debenhams
2024 - 2025
- Assisted customers with product selection across fashion and home departments.
- Maintained clean and organized displays to support visual merchandising.
- Handled transactions and provided excellent customer service during peak hours.
Sales Assistant
Fazzali
2022 - 2024
- Assisted customers in choosing clothing items and provided styling suggestions.
- Maintained tidy displays and ensured fitting rooms were organized.
- Processed purchases and handled returns or exchanges.
- Supported stock management and restocking of items.
Guest Service Agent
Swiss Inn Hotel
2021 - 2022
- Welcomed guests, handled check-ins/check-outs, and responded to inquiries professionally.
- Assisted with bookings, room assignments, and guest requests to ensure a smooth stay.
- Coordinated with housekeeping and other departments to meet guest needs.
- Maintained a high level of customer satisfaction and hospitality.
Sales Assistant
Twinky and Tseppas Patisserie
2017 - 2019
- Helped customers with product selection and recommendations.
- Handled payments and maintained a clean, organized display.
- Restocked items and ensured product freshness.
- Resolved customer inquiries politely and efficiently.
Education
Bachelor of Laws -
Faculty of Law
Helwan, Egypt 04.2001 -
Skills
- Customer Service
- Sales Support
- Communication Skills
- Time Management
- Cash Handling & POS
- Teamwork & Collaboration
- Problem Solving
- Stock Replenishment
- Multitasking in Fast-Paced Environments
- Basic Computer Skills
Timeline
Sales Agent
Vodafone
05.2025 - 07.2025
Bachelor of Laws -
Faculty of Law
04.2001 -
Sales Assistant
Debenhams
2024 - 2025
Sales Assistant
Fazzali
2022 - 2024
Guest Service Agent
Swiss Inn Hotel
2021 - 2022
Sales Assistant
Twinky and Tseppas Patisserie
2017 - 2019
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