Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Shrouk Ali Mahmoud

Cairo

Summary

Experienced Branch Manager excelling in team leadership and operational improvements. Delivered significant customer satisfaction enhancements and streamlined processes to boost productivity. Achieved notable growth in branch performance through strategic planning and staff development.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work history

Branch manager

Royal lab
Alnozha, Cairo, egypt
2021.09 - Current
  • Streamlined business processes to enhance operational efficiency.
  • Provided excellent customer service, securing client loyalty.
  • Ensured branch met all regulatory requirements for safe operation.
  • Resolved customer complaints swiftly, maintaining company's reputation.

Branch chemist

Royal lab
Alnozha, Cairo, Egypt
2019.10 - 2021.09
  • Led team of junior chemists with comprehensive training and mentorship programmes.
  • Performed routine maintenance on lab equipment, maintaining optimal operational conditions.
  • Achieved improved laboratory safety by implementing rigorous chemical handling procedures.

Branch chemist

Rowad Masr Laboratory
Al-salam city, Cairo, Egypt
2017.01 - 2019.10
  • Led team of junior chemists with comprehensive training and mentorship programmes.

Education

Diploma of Higher Education - Biological Chemistry

Bani Suwayf University
Bani Suwayf, Beni Suweif
2020.09 - 2021.05

Bachelor of Science - Entomology/Chemistry

Ain Shams University
Cairo, Cairo Governorate
2014.09 - 2018.07

Skills

  • Ethical leadership
  • Technical proficiency
  • Staff management

Languages

Arabic
Native
English
Intermediate

Timeline

Branch manager

Royal lab
2021.09 - Current

Diploma of Higher Education - Biological Chemistry

Bani Suwayf University
2020.09 - 2021.05

Branch chemist

Royal lab
2019.10 - 2021.09

Branch chemist

Rowad Masr Laboratory
2017.01 - 2019.10

Bachelor of Science - Entomology/Chemistry

Ain Shams University
2014.09 - 2018.07
Shrouk Ali Mahmoud