Nearly 10 years of experience in banking, analysis, development, implementation, production support, and management of web-based software applications using Oracle (SQL, PL/SQL). A creative and analytical thinker with a passion for driving operational excellence and delivering innovative solutions. Experienced in core banking systems, FLEXCUBE, and related tools and platforms, with a proven track record of managing audits, branch operations, and technical projects.
As a dedicated professional, I am eager to contribute as a Senior Consultant, bringing expertise, collaborative leadership, and fresh ideas to elevate your team’s performance and deliver impactful results. Committed to fostering innovation, efficiency, and success in forward-thinking organizations.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Senior Consultant
Oracle Financial Services Software Limited
06.2023 - Current
FLEXCUBE Implementation & Support
Provided end-to-end technical support for Oracle FLEXCUBE across multiple modules including core banking, retail, and corporate banking.
Configured and maintained FLEXCUBE environments, ensuring system availability, performance, and reliability.
Infrastructure Management
Managed application and database servers, middleware, and related infrastructure to support FLEXCUBE operations.
Coordinated with network, storage, and DB teams to troubleshoot technical issues and optimize system performance.
Monitored server health, disk space, backups, and patch updates to ensure smooth production operations.
End-of-Day (EOD) Operations
Executed and monitored EOD processes for core banking, ensuring timely settlement of transactions and accurate posting of balances.
Diagnosed and resolved EOD errors and exceptions, liaising with functional and technical teams to prevent recurrence.
Maintained detailed logs and reports for audit and compliance purposes.
Core Banking Support
Assisted functional teams in resolving technical issues in deposits, loans, payments, and treasury modules.
Developed SQL scripts, database queries, and shell scripts for data validation, reconciliation, and migration tasks.
Supported system upgrades, patches, and migrations while ensuring minimal downtime and zero data loss.
Incident & Problem Management
Responded to production incidents, performing root cause analysis and implementing preventive measures.
Collaborated with internal and vendor teams to resolve high-priority issues within SLA timelines.
Documentation & Knowledge Sharing
Created technical documentation, standard operating procedures (SOPs), and knowledge base articles.
Provided guidance and support to junior team members and new joiners on FLEXCUBE operations and infrastructure best practices.
Senior Consultant
Virtusa Consulting Services Pvt Ltd
08.2019 - 06.2023
Manage systems and provide necessary deployment, support, or maintenance activities. Support the development efforts for one or multiple diverse types of large database systems.
Ensure technology, once implemented, has the right technical support to function smoothly to meet the business requirements.
Ensures all platforms integrate with each other for optimum performance.
Evaluate all updates, enhancements and new products related to the Bank/payments platforms and make recommendations regarding these updates, enhancements and new products.
Good understanding of Banking Functional Requirements Specifications and Software Requirements Specifications.
Maintain technology vendor relationship and compliance with service level agreements/ contractual commitments.
Develop and communicate clear and actionable deliverables, or activities to be completed to relevant teams and departments.
Support the project execution and governance by tracking deadlines, deliverables, resources, and timelines throughout the project process.
Co-ordinate project team meetings to provide status updates and identify and resolve issues to ensure on-time, high-quality delivery in accordance with the stated project goals.
Ensure documentation, supporting materials, and project plans are updated and readily available for internal teams and senior leaders.
Identify the processes and activities needing improvement and identify and communicate the new workable process standards and best practices to approach those activities.
Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
Experienced in end-to-end project management.
Responsible for the designing the advance SQL queries, procedure, function, package, cursor, triggers, scripts.
Created indexes on the tables for faster retrieval of the data to enhance database performance.
Developed SQL
Loader scripts to load data in the custom tables.
Created Materialized views & normal views where business requirements needed Extensively used for all and bulk collect to fetch large volumes of data from table. Designed and developed various custom packages and triggers.
Providing overall leadership to the entire team including deliverables of other functional team leaders in effective manner.
Following the project lifecycle methodology like agile and waterfall; defined under the process framework; ensured that customer deadlines were met with project.
Audit Officer & Branch Manager
New Opportunity Consultancy Pvt. Ltd
01.2015 - 06.2018
Responsible for overseeing branch operations, internal audits, compliance, risk management, and team leadership, ensuring adherence to banking regulations, internal controls, and organizational policies while supporting business growth and operational efficiency.
Conducted internal audits to evaluate operational effectiveness, financial accuracy, and compliance with banking policies and regulatory standards.
Ensured adherence to RBI guidelines, internal control frameworks, and audit procedures.
Managed day-to-day branch operations, including customer service, documentation, and transaction monitoring.
Identified process gaps, control weaknesses, and operational risks, and recommended corrective actions.
Prepared and presented audit reports, findings, and risk assessments to senior management.
Coordinated with external auditors and regulatory bodies during audits and inspections.
Supervised, trained, and evaluated branch staff to improve performance and compliance awareness.
Monitored KYC, AML, and customer onboarding processes to ensure regulatory compliance.
Ensured timely resolution of audit observations and implementation of corrective measures.
Handled escalations, customer issues, and operational exceptions efficiently.
Improved audit compliance scores by identifying and closing high-risk gaps.
Streamlined branch processes, reducing operational discrepancies and turnaround time.
Successfully managed branch operations with zero major audit observations.
Education
B.E - Computer Science and Engineering
Raja College of Engineering And Technology
Madurai
04.2001 -
Skills
Technical Skills:
Oracle FLEXCUBE Core Banking Suite – Implementation & Support