Abdelrahman M.
• Graphics and Multi-media Designer •
Cairo
Summary
Creative Graphic Designer with talent for developing unique custom artwork. Innovative approach to ideas
and concept development. Offering 3 years of expertise overseeing individual projects, brand development
and collaborations. Detail-oriented, organized, ambitious and meticulous human being. Enthusiastic team
player ready to contribute to success. Works at fast pace to meet tight deadlines. Dependable at managing
multiple priorities with a positive attitude. Willingness to new opportunities. Seeking professional challenges
utilizing time management, interpersonal skills and problem-solving skills. Open for any kind of freelance work.
Overview
5
5
years of professional experience
16
16
years of post-secondary education
Work History
Graphic Designer
Freelancer
Cairo
11.2019 - Current
- Designed website layouts, templates and unique branded looks.
- Completed in-depth product design tests using updated software tools.
- Worked with clients to gather and define requirements, establish scopes and manage project milestones.
- Built my personal brands and collaborated with some known Artists/bands.
- Applied knowledge of production to create high-quality images.
- Created broad range of work using various design techniques.
- Designed creative digital displays used in online advertising for local businesses.
- Developed display, marketing and packaging materials to support product branding strategies.
- Created digital image files for use in digital and traditional printing methods.
- Employed design fundamentals when selecting typography, composition, layout and color in design work.
Customer Service Representative
Vodafone UK Limited
Cairo
06.2018 - 08.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Collected and analyzed customer information to prepare product or service reports.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
- Investigated and resolved accounting, service and delivery concerns.
- Met customer call guidelines for service levels, handle time and productivity.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Exhibited high energy and professionalism when dealing with clients and staff.
Project Assistant
McDonald's
Riyadh
04.2016 - 07.2016
- Conducted research to assist with routine tasks and special projects.
- Compiled reports and recorded activities for projects as part of comprehensive, compliance-driven recordkeeping strategies.
- Identified communication channels to set roadmap to distribute information.
- Created and updated records and files to maintain document compliance.
- Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
- Tracked project changes in system with detailed notes to help stakeholders access and analyze key information.
- Tackled array of tasks under watchful eye of project manager.
- Performed work according to project schedules and established quality standards.
- Completed multiple tasks simultaneously to optimize project completion.
Education
Bachelor of Arts - Digital Communications And Multimedia
Arab Open University
Cairo, Egypt 12.2019 - Current
High School Diploma -
Al Mawaheb School
Riyadh, K.SA 01.2014 - 07.2016
Middle School - Middle School Education
Qimam Al Hayat International School
Riyadh, K.S.A 09.2004 - 06.2013
Elementary School - Elementary Education
Al Noor International School
Riyadh, K.S.A 11.2002 - 04.2004
Skills
Illustration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Bachelor of Arts - Digital Communications And Multimedia
Arab Open University
12.2019 - Current
Graphic Designer
Freelancer
11.2019 - Current
Customer Service Representative
Vodafone UK Limited
06.2018 - 08.2019
Project Assistant
McDonald's
04.2016 - 07.2016
High School Diploma -
Al Mawaheb School
01.2014 - 07.2016
Middle School - Middle School Education
Qimam Al Hayat International School
09.2004 - 06.2013
Elementary School - Elementary Education
Al Noor International School
11.2002 - 04.2004
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