Abdelrahman M.
• Graphics and Multi-media Designer •
Cairo
Summary
Creative Graphic Designer with talent for developing unique custom artwork. Innovative approach to ideas
and concept development. Offering 3 years of expertise overseeing individual projects, brand development
and collaborations. Detail-oriented, organized, ambitious and meticulous human being. Enthusiastic team
player ready to contribute to success. Works at fast pace to meet tight deadlines. Dependable at managing
multiple priorities with a positive attitude. Willingness to new opportunities. Seeking professional challenges
utilizing time management, interpersonal skills and problem-solving skills. Open for any kind of freelance work.
Overview
5
5
years of professional experience
16
16
years of post-secondary education
Work History
Graphic Designer
Freelancer
Cairo
11.2019 - Current
- Designed website layouts, templates and unique branded looks.
- Completed in-depth product design tests using updated software tools.
- Worked with clients to gather and define requirements, establish scopes and manage project milestones.
- Built my personal brands and collaborated with some known Artists/bands.
- Applied knowledge of production to create high-quality images.
- Created broad range of work using various design techniques.
- Designed creative digital displays used in online advertising for local businesses.
- Developed display, marketing and packaging materials to support product branding strategies.
- Created digital image files for use in digital and traditional printing methods.
- Employed design fundamentals when selecting typography, composition, layout and color in design work.
Customer Service Representative
Vodafone UK Limited
Cairo
06.2018 - 08.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Collected and analyzed customer information to prepare product or service reports.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
- Investigated and resolved accounting, service and delivery concerns.
- Met customer call guidelines for service levels, handle time and productivity.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Exhibited high energy and professionalism when dealing with clients and staff.
Project Assistant
McDonald's
Riyadh
04.2016 - 07.2016
- Conducted research to assist with routine tasks and special projects.
- Compiled reports and recorded activities for projects as part of comprehensive, compliance-driven recordkeeping strategies.
- Identified communication channels to set roadmap to distribute information.
- Created and updated records and files to maintain document compliance.
- Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
- Tracked project changes in system with detailed notes to help stakeholders access and analyze key information.
- Tackled array of tasks under watchful eye of project manager.
- Performed work according to project schedules and established quality standards.
- Completed multiple tasks simultaneously to optimize project completion.
Education
Bachelor of Arts - Digital Communications And Multimedia
Arab Open University
Cairo, Egypt 12.2019 - Current
High School Diploma -
Al Mawaheb School
Riyadh, K.SA 01.2014 - 07.2016
Middle School - Middle School Education
Qimam Al Hayat International School
Riyadh, K.S.A 09.2004 - 06.2013
Elementary School - Elementary Education
Al Noor International School
Riyadh, K.S.A 11.2002 - 04.2004
Skills
Illustration
Graphic design
Image manipulation
PC and Mac platforms
Photography composition
Visual design
Adobe Creative Suite
Logo design
Experienced in Adobe Photoshop
Creative problem solving
Bilingual [English, Arabic]
Call center operations
Data Analytics
Web analytics
Online marketing
Email Marketing
Social media activities
Marketing Strategies
CSS
HTML
Python
JavaScript
CMS management
Freehand sketching
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Bachelor of Arts - Digital Communications And Multimedia
Arab Open University
12.2019 - Current
Graphic Designer
Freelancer
11.2019 - Current
Customer Service Representative
Vodafone UK Limited
06.2018 - 08.2019
Project Assistant
McDonald's
04.2016 - 07.2016
High School Diploma -
Al Mawaheb School
01.2014 - 07.2016
Middle School - Middle School Education
Qimam Al Hayat International School
09.2004 - 06.2013
Elementary School - Elementary Education
Al Noor International School
11.2002 - 04.2004