Excel and word
TAMER AGHA
ENGINEER
Summary
Performance-driven Vice President with 32 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment. Organized and detail-oriented Vice President with 32 years of experience in project management and equipments. Skillful in defining financial capabilities through forecasting, projections, volume, operational functions and RFP processes. Proven success in designing and implementing optimized practices for increasing productivity and profitability. Senior operations executive boosts operational efficiency and service levels to drive sustainable growth across sectors. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change. Business-driven general manager with experience building client rapport and mentoring and coaching employees. Demonstrates sound judgment and consistently achieves low churn rate and high-quality production among teams. Forward-thinking army force officer with extensive knowledge of heavey equipments. Known for success in construction industries and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent services.
Overview
31
31
years of professional experience
17
17
years of post-secondary education
2
2
Languages
Work History
Vice President of Operations
el zahy group for constructions
cairo
03.2022 - Current
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Prepared annual budgets with controls to prevent overages.
- Improved employee satisfaction rating by realigning and enforcing policies.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Resolved issues and recommended actions based on production and compliance reports.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
- Identified opportunities to improve business process flows and productivity.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
- Established performance goals for department and outlined processes for achievement.
- Supported project management team for optimal performance.
- Drove team engagement to achieve aggressive company targets.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Oversaw hiring, adding valuable, talented professionals to strengthen management team.
Chief Operating Officer
egyptian company for road maintenance and airports
cairo
03.2017 - 12.2021
- Refined organizational structure to consolidate, streamline and delineate necessary functions.
- Developed quarterly business plans to evaluate cost projections.
- Implemented new service strategies to support increased workflow, reducing client ratio by 15% while maintaining service levels.
- Reengineered departments to establish top-performing groups while decreasing costs by 25%.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Developed and implemented recommendations for service improvement.
- Increased margins by 65% and revenues by 100% with cross-selling and pricing initiatives.
- Coordinated and implemented effective training for over 55 technician professionals to improve road maintenance and airports runway processes.
- Led team of 15 other leaders reporting to Board of Directors.
- Grew technical team by sourcing well-qualified employees using new recruitment strategy.
- adding new road maintenance technology from germany to increase road ranks and workability specially airports runways
General Manager
Galaxy ready-mix
cairo
08.2005 - 01.2017
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Prepared annual budgets with controls to prevent overages.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Evaluated suppliers to maintain cost controls and improve operations.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Designed modern employee recognition program which boosted productivity and improved morale.
Aftersales Manager
Egyptian international motors EIM
cairo
02.1998 - 07.2005
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Performed supplier risk evaluations and supported regulatory inspections.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Managed overstocking, restocking and inventory control procedures.
- Trained and developed personnel to improve safety, employee relations and resolve customer problems issues.
- Launched quality assurance practices for each phase of development
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Defined clear targets and objectives and communicated to other team members.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Conducted supplier risk evaluations and assisted with regulatory inspections.
- Managed senior-level personnel working in marketing and sales capacities.
Army Force Officer
ministry of defense
cairo
01.1990 - 03.1997
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Collaborated with team members to achieve target results.
- Worked flexible hours across night, weekend and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Exceeded goals through effective task prioritization and great work ethic.
- Used coordination and planning skills to achieve results according to schedule.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Led projects and analyzed data to identify opportunities for improvement.
Education
High School Diploma -
Amoun Private Language School
Zaitoun 08.1974 - 07.1986
Bachelor of Science - Mechanical Equipment Engineer
Military Technical College MTC
Kobry El Kobba 10.1986 - 07.1990
J.D. - Small Business Administration And Management
American University of Cairo AUC
Bab El Louk 05.1999 - 12.1999
J.D. - Sales And Marketing Education
American University Of Cairo AUC
Bab El Louk 11.1999 - 12.2000
Skills
Strategic planning and execution
Accomplishments
- Documented and resolved sites problems which led to ontime delivery.
- Collaborated with team of 90 person in the development of sphinx airport.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved customer service center by completing renovation and establishing ministry of investment- General Authority for Investment project with accuracy and efficiency.
Software
Internet selection for suppliers
AutoCAD
Primavera project managing and Saab
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Vice President of Operations
el zahy group for constructions
03.2022 - Current
Chief Operating Officer
egyptian company for road maintenance and airports
03.2017 - 12.2021
General Manager
Galaxy ready-mix
08.2005 - 01.2017
J.D. - Sales And Marketing Education
American University Of Cairo AUC
11.1999 - 12.2000
J.D. - Small Business Administration And Management
American University of Cairo AUC
05.1999 - 12.1999
Aftersales Manager
Egyptian international motors EIM
02.1998 - 07.2005
Army Force Officer
ministry of defense
01.1990 - 03.1997
Bachelor of Science - Mechanical Equipment Engineer
Military Technical College MTC
10.1986 - 07.1990
High School Diploma -
Amoun Private Language School
08.1974 - 07.1986
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