Summary
Work History
Education
Skills
Accomplishments
Additional Information
Work Availability
Quote
Timeline
AdministrativeAssistant
Tamer Ghaly

Tamer Ghaly

Businesses Development
Dubai,Egypt

Summary

Over Sixteen years of experience in sales, marketing and relationship management Field. Executing effective marketing plans, including P&L structures designed to assure achievement of agreed-to volume, market share and profit objectives. Implementing strategies for acquiring business from corporate clients and effectively using the potential of existing accounts. Identifying and networking with prospective clients, generating business from the existing accounts and achieving profitability and increased sales growth. Building and maintaining healthy business relations with major corporate accounts, ensuring customer satisfaction by achieving delivery & service quality norms. Exploring potential business avenues, mapping requirements of customers and providing them with suitable financial solutions to meet their requirements. Professional Summary: ACCOMPLISHED DIRECTOR with a proven ability to develop and implement strategic initiatives that support business and financial objectives. RECOGNIZED LEADER able to build highly motivated virtual management teams focused on achieving results through an engaged workforce. Known for having an innate ability to quickly turn around underperforming function areas by leveraging technology and utilizing process improvement methodologies while executing a communication strategy focused on transparency. COMMITTED LEARNER focused on developing strong business acumen as demonstrated by our company top management designations... AREAS OF STRENGTH Vision, High Adaptability Strategic and Tactical Planning Communication, Influence, Coaching High Capacity and Strong Business Acumen Analytical and Problem Solving Results Oriented Tamer Ghaly 2 Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Strict [Job Title] with [Number] years of [Type] supervisory experience. Skilled in [Skill] to streamline daily activities for maximized productivity and sales. Detail-oriented and dedicated to cultivating efficient environments for top service. Goal-oriented manager with distinguished experience in [Type] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Performance-oriented Sales Leader offering exceptional record of achievement over [Number]-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Work History

Egyptian Takaful life
09.2013 - Current
  • Tamer Ghaly 3
  • Indicators) and the Code of Ethics
  • To ensure quality of business written and that excellent customer service is provided
  • Ensure an up to date understanding of company policies, procedures, sales process and organization
  • Meet frequently with the Sales Director to agree on targets and to review performance against targets, discuss issues of business development
  • To control and report on regular basis and according to defined rules about the sales achievements of his team members
  • Work out a quarterly business plan in order to progressively increase the productivity
  • Monitor his team activities, analyze performance and identify areas and methods to improve performance
  • Continually seek ways to motivate his team to promote and sell insurance products and generate quality leads
  • Recruit / promote the needed potential L1’s to achieve the set targets, in coordination with the HR Department
  • Achieve the required qualitative & quantitative KPI’s as attached
  • Apply the R&I tools
  • Extra Roles: 1- Conduct sales process training to the new hired agents in the ASF, for a week on a monthly basis
  • In an efficient process, using the past experience and merge it with the up to date sales process in the market
  • 2- Creating a new promotion process which is called Sales Managers assessment center
  • This process has a high and effective impact on all employees and new candidates
  • Using the value of transparency
  • This leads to good reputation for the assessment center
  • 3- Managing two Sales models one of which is relying basically on his commission and the other is entitled to both a basic salary and bonus
  • 4- Managing the portfolio protection unit for two years, it is designed to retain the company’s existing clients, follow up and maintains the relationship between the company and it’s the customers
  • 5- A Member of grading committee with a selective directors and department heads
  • In order to develop the rules for the employees benefits of their grade and band
  • Tamer Ghaly 4 6- A member in the ASF directors committee which involves planning, efficiency, remuneration and firing & hiring process
  • 7- Developing and motivating people with high competences, to be the best calibers for the all company departments.

Sales Director

Egypt
08.2013 - Current
  • Works directly with Assistant Head of ASF on formulating department strategic vision, budgets, and service objectives and establishing direction/goals to align with company goals and priorities
  • Assists leadership of corporate business partners in the formulation of their strategic vision, operating plans and integration with Agency business plans
  • Assists with the development of long-range departmental strategies, assuring that business plans, budgets, projects and service objectives align with company’s strategies and goals
  • Attends and delivers presentations at meetings with the ASF management committee, including, sales directors, sales managers and agents
  • Makes decisions within scope of responsibility and presents recommendations that have the wide impact on sales and profitability
  • Represent the sales Divisions throughout the company HR grading committee
  • Provides leadership and supervision to include selection, training, counseling, career development, mentoring, direction and performance evaluations and rewards to assigned managers, analysts and support personnel within the assigned division - Providing leadership, support and vision for the agency recruiting directing work of virtual teams across multiple locations while ensuring achievement and success of recruiting goals and objectives based on company focus and direction
  • In addition, responsible for the creation of all agency recruiting activities
  • Responsible for the overall operations of the Agency/Sales Resources
  • This involves setting the strategic vision for the operation while fostering an environment that balances production/service needs with employee training and development
  • As director I'm responsible for 130 direct and indirect associates and have the fiscal responsibility (annual budget EGP 21 million)
  • Main Responsibilities
  • To manage the performance of the sales managers to ensure meeting or exceeding sales targets and maximum customer satisfaction, while upholding Allianz service standards, policies, procedures and authority limits
  • Main Roles
  • To co-ordinate & lead Managers to achieve or exceed targets
  • To develop the business by ensuring Agents receives appropriate training, development and coaching to operate in accordance with Company standards (Sales Performance
  • MetLife Egypt
  • BA Distributions Business Development Manger

Regional Manager

Tamer Ghaly
04.2012 - 07.2013
  • Proactively assume a role in developing & executing strategies to build a phenomenal and high performance culture by focusing in customer needs and retention
  • Accomplishes sales and organization mission by completing related result as needed by initiating corrective actions through managing all staff reporting to the position
  • Determine the tone and direction of channel’s sales team with ensuring operation efficiency and sales growth
  • Accomplishes regional sales human resource objectives by effective recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, evaluate and disciplining employees
  • Communicating job expectations , planning , monitoring , appraising and reviewing job contributions and enforcing policies and procedures
  • Achieving regional sales operational goals by contributing regional sales information and recommendations to strategic plans and reviews , preparing and implement action plans
  • Implementing production , productivity ,quality and customer – service standards
  • Determining regional sales system improvements and implementing changes
  • Develop , manage , advice team ( Sales Managers ) and their associates on sales and management directions , competitors and market trends by other department’s support ( Training – Marketing , sales support ) departments
  • Create and sustain effective collaborative partnership with all manger and departments
  • Conduct regular sales team meeting to reach an accurate expectations and pipeline review
  • Develop competencies and process required to create effective and efficient sales channel
  • Manage quality workflow and procedures to insure maximum business efficiency and maintain appropriate coordination with other departments (HR, training, marketing, etc...), 5 ____________________________________________________________________
  • Allianz Egypt

Business Development Manger

Banque Misr & Banque Du Caire
01.2009 - 03.2012
  • Increase Sales volume from 23 Million to 120 Million
  • Increase Av
  • Per head count from 45,000 to 65000 LE per month
  • Expand insurance business in new branch and zones
  • ( 60 operating branches to 200 operating branches)
  • Leading team of 160 sales agent with12 team leaders and 2 relationship executives
  • Developed strategies and business for the firm by building corporate relationships with the industry/market leaders
  • Held responsibility of expanding the business for the firm along with the expansion of the respective market share
  • Developed new marketing strategies to capture new market and clients for developing the business further
  • Introduced improvements in the business strategies on the basis of customer feedbacks
  • Held responsibility of developing new projects for the future from the existing clients
  • Managed all the meetings and process of presentations organized for the clients

Bancassurance Relationship Manager

Allianz Egypt, Banque Misr
01.2008 - 12.2008

Piraeus Bank
08.2007 - 12.2007
  • Participate with Allianz Bancassurance team in the work out of business plans with the bank leading to sales generation through marketing and strategic business plans
  • Manage to maintain the strategic partnership between the bank and Allianz
  • Assist the Bancassurance Committee, the Area Supervisors, and Insurance
  • Specialists implementing sales and marketing plans on the internal company level as well as the bank’s level
  • Control and report on regular basis and according to defined rules about the sales achievements of the Bank, areas, and branches
  • Develop plans for regular branch visits, analyze and assess the quality of the
  • Tamer Ghaly 6
  • Managing communication between Branches and Head Office
  • Monitor branch insurance sales activity, analyses performance and identify areas and methods to improve performance
  • Problem solving and coordination of sales operations at branches through weekly meetings with Branch Manager and Customer Service Supervisor
  • Develop good and efficient relations with the management of the branches as well as the upper management, notably in charge of the Bancassurance development, so that to be able to cooperate and improve the overall performance of the branches and ISs
  • Participate in the organization, preparation of meetings, working Groups, etc
  • Work of each managerial sales level under supervision
  • Propose corrective actions and follow up in order to progressively increase the productivity (Number of policies sold, average productivity, etc...) and the quality of the sales (reduce number of cancellations, improve the renewal rate, organize regular client reviews, etc.

Area Supervisor

Allianz, Bank Misr, Egypt
07.2006 - 07.2007
  • To manage and assist the Insurance Specialists
  • To control and report on regular basis and according to defined rules to the
  • Bancassurance Head of Sales
  • To participate to the organization, preparation of meetings, Working Groups, etc
  • With the Head of Sales and the Management of the Bancassurance Unit
  • To achieve and exceed agreed area/branch targets
  • To manage, organize, assist, and coach the Insurance Specialists in their marketing efforts to sell life assurance products (including Personal Accident)
  • Identically to help ISs to organize so that they can effectively coach and develop bank staff to find the best
  • Ways to promote Bancassurance (within a defined group of branches) so that each branch can achieve and exceed its insurance target
  • Report to Bank Relationship Manager
  • Allianz Egypt

Insurance Coordinator

Bank Misr, Egypt, Tamer Ghaly 7
03.2004 - 06.2006

Direct Sales Executive

Citibank
01.2003 - 02.2004
  • Presenting financial Products to clients using procedures and techniques explanation..
  • Helping customer to solve any problem
  • Ensure delivering of correctly application with documents required in a timely manner
  • Achieving all given business targets
  • Continuously generating prospect customer list to be fed into the system
  • Military service

Officer

Proctor & Gamble
01.2000 - 01.2003

Sales Executive

01.1999 - 01.2000
  • Setting the routs for the area
  • Sales Control in the supermarket
  • Open new account of retailer
  • Handling Customer complains
  • Exhibitions and merchandising rep.

Education

Bachelor of Commerce - Accounting

Cairo University

Skills

Creative and innovativeundefined

Accomplishments

  • Sales and Communication Skills - Limra International
  • Emotional Intelligence - Allianz Egypt
  • Presentation skills - Allianz Egypt
  • Time Management - Quest Group
  • Sales Management - Limra International
  • Creating a more skillful sales force - Limra International
  • High Impact preseNtations & Public Speech - Dale Carnegie
  • Creating an Executive Image - Dale Carnegie
  • Effective Leadership & Coaching - Limra International
  • Strategic Management – Limra
  • Tamer Ghaly 8

Additional Information

  • Military Service: Completed

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Egyptian Takaful life
09.2013 - Current

Sales Director

Egypt
08.2013 - Current

Regional Manager

Tamer Ghaly
04.2012 - 07.2013

Business Development Manger

Banque Misr & Banque Du Caire
01.2009 - 03.2012

Bancassurance Relationship Manager

Allianz Egypt, Banque Misr
01.2008 - 12.2008

Piraeus Bank
08.2007 - 12.2007

Area Supervisor

Allianz, Bank Misr, Egypt
07.2006 - 07.2007

Insurance Coordinator

Bank Misr, Egypt, Tamer Ghaly 7
03.2004 - 06.2006

Direct Sales Executive

Citibank
01.2003 - 02.2004

Officer

Proctor & Gamble
01.2000 - 01.2003

Sales Executive

01.1999 - 01.2000

Bachelor of Commerce - Accounting

Cairo University
Tamer GhalyBusinesses Development