TAMER MOUSAD
Assistant Operation Manager
Cairo . Egypt,+201555251125
Summary
Responsive and resourceful [Assistant Operation Manager] knowledgeable about maintaining schedules, coordinating inventory and promoting financial sustainability. Good sales planning, service management and motivational skills. Skillfully recognize areas of weakness and implement corrective actions to maintain operations alignment with strategic goals.
Overview
21
21
years of professional experience
Work History
Assistant Operations Manager
Skrimp shack
Egypt
06.2023 - Current
Restaurant Manager
Skrimp Shack EGY
Cairo
01.2022 - Current
Restaurant Manager
Marine Adventure Restaurant
Cairo
01.2020 - 01.2021
Restaurant Manager
Nirvana Restaurant
Riyadh
01.2015 - 01.2018
Kitchen Manager
Fish Market Restaurant
Cairo
01.2012 - 01.2014
Captain, Service
Al batross Resort Hurghada
Hurghada
01.2003 - 01.2008
Education
Bachelor Of Tourism & Hotels 2001 - Hotels management Section
Skills
- Inventory / cost control
- Strategic Planning
- Revenue Enhancement
- Operational Excellence
- Scheduling
- Relationship building
- Health & safety
- Customer Care
- Talent development
- Menu development
- Restaurant operations management
- Customer Engagement
- Recruitment
- Operations Management
- Supply Chain Management
- Performance Improvement
- Full service restaurant background
- Supervisory skills
- Team Management
- Complaint resolution
Computer Skills
- Word
- Excel
- Powerpoint
- Foodics POS
Hobbies and Interests
- Fishing
- Drawing
ROLES AND RESPONSIBILITIES
- Ensuring the highest standards of food and beverage service.
- Keeping control of food and labor costs.
- Dealing with and resolving customer complaints.
- Maximizing all business opportunities to drive sales.
- Communicating with the kitchen staff to ensure efficient food service.
- Ensuring Health & Safety and also hygiene procedures are maintained.
- Liaising with the Head Chef to discuss and develop the menu.
- Overseeing client bookings & reservations.
- Organizing the daily and weekly rotes for the Restaurant's staff.
- Purchasing stock, supplies and negotiating best prices with trade suppliers.
- Monitoring sales and then writing informative reports for owners
Timeline
Assistant Operations Manager - Skrimp shack
06.2023 - Current
Restaurant Manager - Skrimp Shack EGY
01.2022 - Current
Restaurant Manager - Marine Adventure Restaurant
01.2020 - 01.2021
Restaurant Manager - Nirvana Restaurant
01.2015 - 01.2018
Kitchen Manager - Fish Market Restaurant
01.2012 - 01.2014
Captain, Service - Al batross Resort Hurghada
01.2003 - 01.2008
Faculty Of Tourism & Hotels, Helwan university Cairo - Bachelor Of Tourism & Hotels 2001, Hotels management Section
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