Experienced IT professional with a strong focus on network devices management and security solutions, including firewalls and security devices. Proficient in wireless networking, monitoring systems, and VoIP systems, with expertise in virtualization and domain administration. Skilled in cloud and hybrid solutions, particularly Microsoft Azure and Microsoft Intune, alongside Office 365 administration. Demonstrates a comprehensive understanding of passive network strategies. Committed to leveraging technical skills to optimize organizational IT infrastructure and support future growth initiatives.
Hi, I’m
Tarek Hamada
Mansoura,Egypt
Summary
Overview
5
years of professional experience
1
Certification
Work history
Horus University in EgyptEgypt, New Damietta
Senior Network Security Engineer
03.2021 - Current
Job overview
- Managed and maintained enterprise IT infrastructure, ensuring high availability, reliability, and performance across all network and server components.
- Configured, monitored, and troubleshooted routers and switches (HP, Aruba, Cisco) to optimize network performance and minimize downtime.
- Designed and implemented secure network topologies, VLAN segmentation, and routing policies to enhance scalability and security.
- Administered FortiGate firewalls for network protection, SD-WAN optimization, VPN configuration, access control, and traffic policies.
- Managed VoIP systems (FreePBX) including extension configuration, SIP trunk setup, performance monitoring, and report generation.
- Administered and maintained Windows Server infrastructure including Active Directory, Group Policy, DHCP, DNS, DPM Backup, and Print Server.
- Deployed and managed Wi-Fi Controllers, Access Points, and NPS Servers ensuring stable and secure wireless connectivity.
- Administered Microsoft 365 suite including Teams, Exchange Online, OneDrive, and SharePoint with user and license management.
- Managed hybrid environments using Microsoft Azure, Intune, and System Center for endpoint management and cloud integration.
- Implemented backup and disaster recovery solutions ensuring data integrity and business continuity.
- Conducted system updates, patch management, and security hardening to maintain compliance and prevent vulnerabilities.
- Provided technical documentation and user training to ensure operational efficiency and knowledge transfer.
- Solid understanding of passive network infrastructure including structured cabling, fiber connections, and patch panels.
TEDATAEgypt , Cairo
Technical Support Engineer
11.2020 - 03.2021
Job overview
- Provided technical support to customers by diagnosing and resolving software, hardware, and network issues, ensuring minimal downtime and high user satisfaction.
- Delivered prompt and effective solutions through clear communication and remote troubleshooting.
- Logged and tracked all support cases in ticketing system, ensuring accurate documentation and timely follow-ups.
- Collaborated with higher-level support teams to escalate complex issues and improve service efficiency.
Education
Mansoura UniversityAl Mansurah, Egypt
BSc from Electronics And Communication Engineering
1
University overview
Skills
- Network devices management
- Firewalls & Security Devices
- Wireless Networking
- Monitoring Systems
- VoIP Systems
- Virtualization
- Domain Administration
- Backup Solutions
- Cloud & Hybrid Solutions
- Microsoft Azure
- Microsoft Intune
- Office 365 Admin
- Passive Network
Certification
- CCNA Routing and Switching (Certified)
- Fortinet FortiGate 7.4 Administrator (Certified)
- Fortinet FortiManager 7.4 Administrator (Certified)
- Cisco Network Security Essentials (Certified)
- Azure Fundamentals AZ900 (Certified)
- Azure Security Engineer Associate AZ500 (Certified)
- MCSA
- Red Hat System Administration |
Timeline
Senior Network Security Engineer
Horus University in Egypt
03.2021 - Current
Technical Support Engineer
TEDATA
11.2020 - 03.2021
Mansoura University
BSc from Electronics And Communication Engineering